This is the free Microsoft MS-700 practice question bank —
230 of 448 total questions, each with a full explanation, free to
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Question 1
DRAG DROP
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You have a Microsoft 365 E5 subscription that includes Teams.
You plan to deploy a common area Teams device named Device1 to a reception area.
Device1 must autodial a preconfigured number when the phone handset is picked up and restrict searching the company directory.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Show Answer
Correct Answer: 1. Create a user named Device1.
2. Create a Teams IP Phone policy for Device1 and sign in to the device.
3. Create a Phones configuration profile, set Enable hotline to On, and assign the profile to Device1.
Explanation: A common area phone signs in with a user account. The IP Phone policy configures its shared-device experience; the hotline profile enables automatic dialing when the handset is picked up. Do not enable Advanced calling, which would allow directory access.
Question 1
Your company has the offices shown in the following table.
You have a Teams deployment.
You need to apply bandwidth restrictions for Teams users in the Buffalo office. The solution must meet the following requirements:
• The media bit rate must be 2 maximum of 1 Mbps.
• Users that travel between the offices must have access to high-quality video while in the New York office.
Which two features should you configure? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. a calling policy
B. a meeting policy
C. a Teams update policy
D. a network roaming policy
E. Network planner
Show Answer
Correct Answer: B, D
Explanation: Configure a meeting policy with a maximum media bit rate of 1 Mbps, then use a network roaming policy to apply that restriction when users are connected from the Buffalo office. In the New York office, users can receive the meeting policy that allows higher-quality video.
Question 1
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You have a Microsoft 365 subscription that includes Teams. The subscription contains a user named User1.
You are deploying 10 new Teams devices.
You need to ensure that User1 can restart the Teams devices remotely.
Solution: You assign the Teams Communications Administrator role to User1.
Does this meet the goal?
A. Yes
B. No
Show Answer
Correct Answer: B
Explanation: The Teams Communications Administrator role manages calling and meeting features but does not have permissions to manage Teams devices such as remotely restarting them. Remote device management actions, including restarting Teams devices, require roles such as Teams Administrator, Teams Device Administrator, or Global Administrator.
Question 2
You have a Microsoft 365 E5 subscription and use Microsoft Teams.
A user named User1 reports that the Redirect to a new number or contact option is unavailable in the Calls settings of the Teams client as shown in the following exhibit.
What is the cause of the missing option?
A. Enterprise Voice is sabes for User1.
B. Busy on busy during calls is enabled for User1.
C. Simultaneous ring is configured User1.
D. A policy that limits calls to domestic only is applied to User1.
Show Answer
Correct Answer: A
Explanation: Enterprise Voice must be enabled for User1 to use the “Redirect to a new number or contact” option. The E5 license alone does not ensure that Enterprise Voice is enabled for the user.
Question 2
HOTSPOT
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Your company has a marketing department and a sales department.
You have a Teams deployment.
You need to recommend an infrastructure that meets the following requirements:
• Users in the sales department must share system audio.
• Users in the marketing department must upload custom backgrounds.
• Whenever possible, the virtual desktop infrastructure (VDI) must be prioritized to save costs.
What should you include in the recommendation for each department? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Show Answer
Correct Answer: Marketing: A traditional desktop
Sales: Azure Virtual Desktop
Explanation: Custom backgrounds are not supported in Teams on VDI, so marketing requires a traditional desktop. Sharing system audio is supported with Azure Virtual Desktop, and the requirement says to prioritize VDI whenever possible to reduce costs.
Question 2
You have a Teams deployment that contains 25 teams.
You need to identify the following information for each team:
• The number of standard, private, and shared channels
• The number of team members
• The number of guests
The solution must minimize administrative effort.
What should you use in the Microsoft Teams admin center?
A. Teams advisor
B. Manage teams
C. Usage reports
D. Reporting labels
Show Answer
Correct Answer: B
Explanation: Use **Manage teams** in the Teams admin center. It provides a team-by-team view of channel counts by type, members, and guests, minimizing the effort needed to review all 25 teams.
Question 3
You have a Teams Phone deployment that contains the components shown in the following table.
You need to enable automated callback for callers who are on hold for more than 10 minutes.
What component should you modify?
A. Autoattendant1
B. DialPlant1
C. Queue1
D. Route1
E. Call1
Show Answer
Correct Answer: C
Explanation: Automated callback for callers waiting too long is configured on the call queue, so modify Queue1.
Question 3
HOTSPOT
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You are planning a Teams deployment to a branch office.
You need to recommend the following information for the deployment:
• The network ports required for audio, video, and screen sharing.
• The minimum bandwidth requirements in kilobits/s up and down for screen sharing during Teams meetings.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Explanation: Microsoft Teams uses UDP ports 3478-3481 for real-time media (audio, video, and screen sharing). The minimum recommended bandwidth for screen sharing is 200 Kbps upstream and 200 Kbps downstream.
Question 3
HOTSPOT
Case study
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.
To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.
General Overview
Wingtip Toys is a manufacturing company that has 5,000 users, and locations across North America and Europe.
Departments
The company has the following departments:
• IT
• Sales
• Security
• Customer support
• Human resources (HR)
• Research and development (R&D)
Microsoft Office 365 Environment
All users are assigned a Microsoft 365 E5 license and are enabled for Microsoft Teams Phone.
Users in the R&D department are assigned a Teams Premium license.
Requirements
Call Handling Requirements
Wingtip Toys identifies the following call handling requirements:
• Inbound calls to the main telephone number of Wingtip Toys must be routed to the correct department by using an auto attendant.
• During holiday periods, the auto attendant must perform the following actions:
• Route customer support calls to the customer support department.
• Play a recorded message for calls to all the other departments, and then disconnect the call.
Meeting Requirements
Wingtip Toys identifies the following meeting requirements:
• Meetings that include users from the R&D department must have a watermark applied to screen sharing sessions.
• Once a quarter, the CEO of Wingtip Toys must host a live, online event that is attended by all users.
Governance Requirements
Wingtip Toys identifies the following governance requirements:
• New teams must meet the following requirements:
• The Team type setting must be set to Private.
• Users must be able to send emails to team channels.
• Team members must be prevented from deleting messages from team channels.
• Each team name must be validated against a list of blocked team names.
• Each team name must contain a prefix of GRP and the department name as a suffix.
• Team channels must include a pinned tab that displays the Wingtip Toys website.
• When a user creates a team, the team picture must be the logo of the user's department.
• The department manager of the user that creates the team must be assigned the Owner role for the team.
• The use of animated GIFs must be prevented in team channels.
Collaboration Requirements
Wingtip Toys identifies the following collaboration requirements:
• Fabrikam users must be able to join team channels hosted by Wingtip Toys.
• Wingtip Toys users must be prevented from joining team channels hosted by Fabrikam.
Monitoring Requirements
A notification must be sent to users in the IT department when a Teams Rooms system goes offline.
Pilot Project Requirements
Wingtip Toys is currently evaluating third-party call center apps that integrate with Teams. The security department mandates that all third-party apps be reviewed by a qualified analyst and comply with industry-standard frameworks.
User Issues
Wingtip Toys users report audio and video issues when accessing Teams meetings by using a web browser.
Business Requirements
Wingtip Toys identifies the following business requirements:
• Follow the principle of least privilege.
• Minimize administrative effort.
• Minimize costs.
You have the following PowerShell script.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Show Answer
Correct Answer: After-hours call flow: No
IVR for both call flows: No
Update $christmasSchedule: Yes
Explanation: The script references after-hours variables but does not define an after-hours call flow. It enables voice response only on the Customer Support auto attendant. The Christmas schedule’s dates can be updated, although the holiday routing would also need changes to keep customer support available.
Question 4
You have a Microsoft 365 E5 subscription and use Microsoft Teams.
A user named User1 reports that Microsoft Teams Meeting Add-in for Microsoft Outlook is unavailable and cannot be installed.
You need to ensure that the add-in can be installed.
What should you do?
A. Validate the Meeting policies settings.
B. Clear the Teams client cache of User1.
C. Validate the Teams policies settings.
D. Instruct User1 to update to the most recent version of the Teams client.
Show Answer
Correct Answer: D
Explanation: The Teams Meeting Add-in for Outlook is installed with the Microsoft Teams desktop client. If the add-in is unavailable and cannot be installed separately, updating or reinstalling the Teams client is the appropriate action because it deploys the Outlook add-in. Meeting or Teams policies affect meeting capabilities, not installation of the Outlook add-in, and clearing the Teams cache does not install the add-in.
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