This is the free Microsoft MS-700 practice question bank —
230 of 446 total questions, each with a full explanation, free to
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see our methodology.
Question 1
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You have a Microsoft 365 subscription that includes Teams. The subscription contains a user named User1.
You are deploying 10 new Teams devices.
You need to ensure that User1 can restart the Teams devices remotely.
Solution: You assign the Teams Communications Administrator role to User1.
Does this meet the goal?
A. Yes
B. No
Show Answer
Correct Answer: B
Explanation: The Teams Communications Administrator role manages calling and meeting features but does not have permissions to manage Teams devices such as remotely restarting them. Remote device management actions, including restarting Teams devices, require roles such as Teams Administrator, Teams Device Administrator, or Global Administrator.
Question 2
HOTSPOT
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Your company has a marketing department and a sales department.
You have a Teams deployment.
You need to recommend an infrastructure that meets the following requirements:
• Users in the sales department must share system audio.
• Users in the marketing department must upload custom backgrounds.
• Whenever possible, the virtual desktop infrastructure (VDI) must be prioritized to save costs.
What should you include in the recommendation for each department? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Show Answer
Correct Answer: Marketing: A traditional desktop
Sales: Azure Virtual Desktop
Explanation: Custom backgrounds are not supported in Teams on VDI, so marketing requires a traditional desktop. Sharing system audio is supported with Azure Virtual Desktop, and the requirement says to prioritize VDI whenever possible to reduce costs.
Question 3
HOTSPOT
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You are planning a Teams deployment to a branch office.
You need to recommend the following information for the deployment:
• The network ports required for audio, video, and screen sharing.
• The minimum bandwidth requirements in kilobits/s up and down for screen sharing during Teams meetings.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Explanation: Microsoft Teams uses UDP ports 3478-3481 for real-time media (audio, video, and screen sharing). The minimum recommended bandwidth for screen sharing is 200 Kbps upstream and 200 Kbps downstream.
Question 4
You have a Microsoft 365 E5 subscription and use Microsoft Teams.
A user named User1 reports that Microsoft Teams Meeting Add-in for Microsoft Outlook is unavailable and cannot be installed.
You need to ensure that the add-in can be installed.
What should you do?
A. Validate the Meeting policies settings.
B. Clear the Teams client cache of User1.
C. Validate the Teams policies settings.
D. Instruct User1 to update to the most recent version of the Teams client.
Show Answer
Correct Answer: D
Explanation: The Teams Meeting Add-in for Outlook is installed with the Microsoft Teams desktop client. If the add-in is unavailable and cannot be installed separately, updating or reinstalling the Teams client is the appropriate action because it deploys the Outlook add-in. Meeting or Teams policies affect meeting capabilities, not installation of the Outlook add-in, and clearing the Teams cache does not install the add-in.
Question 5
HOTSPOT
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You have a Teams deployment.
You are deploying the new Teams client to user devices.
When some users attempt to install the Teams client they receive an error message that states the client cannot be installed due to organizational policy.
You verify that the latest Windows updates are installed, and no Group Policy Objects (GPOs) are applied to the user devices.
You need to resolve the issue.
How should you complete the PowerShell command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Explanation: The installation is being blocked by a Windows Appx policy. Removing the AllowAllTrustedApps policy value from the Appx policy registry path resolves the organizational policy block for the new Teams client.
Question 6
You have a Teams Phone deployment.
You discover that the Teams client cannot receive PSTN calls but can receive Teams calls.
You need to ensure that the Teams client can receive both PSTN and Teams calls.
What should you configure in the Teams client?
A. Manage call group
B. Redirect external phone calls
C. Manage delegates
D. Forward all calls
Show Answer
Correct Answer: D
Explanation: If 'Forward all calls' is enabled, incoming PSTN calls are forwarded instead of ringing the Teams client. Disabling this setting allows the client to receive both PSTN and Teams calls. The other options relate to call groups, delegates, or handling external calls rather than the core issue of all calls being forwarded.
Question 7
DRAG DROP
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You have a Microsoft 365 E5 subscription that includes Teams.
You plan to deploy a common area Teams device named Device1 to a reception area.
Device1 must autodial a preconfigured number when the phone handset is picked up and restrict searching the company directory.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Show Answer
Correct Answer: 1. Create a Teams resource account named Device1.
2. Create a Teams IP Phone policy for Device1 and sign in to the device.
3. Create a Phones configuration profile, enable Hotline, and assign the profile to Device1.
Explanation: Common area Teams phones use a Teams resource account. The phone must be enrolled with the appropriate Teams IP Phone policy, then a Teams Phones configuration profile can enable Hotline (auto-dial on handset pickup) while restricting features such as directory search through phone configuration settings.
Question 8
HOTSPOT
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You have a Teams deployment.
An administrator named Admin1 plans to deploy Teams to a new branch office named Branch1.
You need to assign a role to Admin1 and recommend the tool to use to perform the following tasks:
• Calculate the bandwidth requirements based on the WAN link capacity and the number of users in Branch1.
• Generate a report that contains the calculated results.
The solution must follow the principle of least privilege.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Show Answer
Correct Answer: Role: Teams Communications Administrator
Tool: Network planner
Explanation: Network planner is used to estimate Teams bandwidth requirements for sites and generate planning reports. It requires an appropriate admin role; Teams Communications Administrator provides the necessary permissions with less privilege than Teams Administrator.
Question 9
Case study -
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.
To start the case study -
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.
General Overview -
Wingtip Toys is a manufacturing company that has 5,000 users, and locations across North America and Europe.
Departments -
The company has the following departments:
• IT
• Sales
• Security
• Customer support
• Human resources (HR)
• Research and development (R&D)
Microsoft Office 365 Environment
All users are assigned a Microsoft 365 E5 license and are enabled for Microsoft Teams Phone.
Users in the R&D department are assigned a Teams Premium license.
Requirements -
Call Handling Requirements -
Wingtip Toys identifies the following call handling requirements:
• Inbound calls to the main telephone number of Wingtip Toys must be routed to the correct department by using an auto attendant.
• During holiday periods, the auto attendant must perform the following actions:
• Route customer support calls to the customer support department.
• Play a recorded message for calls to all the other departments, and then disconnect the call.
Meeting Requirements -
Wingtip Toys identifies the following meeting requirements:
• Meetings that include users from the R&D department must have a watermark applied to screen sharing sessions.
• Once a quarter, the CEO of Wingtip Toys must host a live, online event that is attended by all users.
Governance Requirements -
Wingtip Toys identifies the following governance requirements:
• New teams must meet the following requirements:
• The Team type setting must be set to Private.
• Users must be able to send emails to team channels.
• Team members must be prevented from deleting messages from team channels.
• Each team name must be validated against a list of blocked team names.
• Each team name must contain a prefix of GRP and the department name as a suffix.
• Team channels must include a pinned tab that displays the Wingtip Toys website.
• When a user creates a team, the team picture must be the logo of the user's department.
• The department manager of the user that creates the team must be assigned the Owner role for the team.
• The use of animated GIFs must be prevented in team channels.
Collaboration Requirements -
Wingtip Toys identifies the following collaboration requirements:
• Fabrikam users must be able to join team channels hosted by Wingtip Toys.
• Wingtip Toys users must be prevented from joining team channels hosted by Fabrikam.
Monitoring Requirements -
A notification must be sent to users in the IT department when a Teams Rooms system goes offline.
Pilot Project Requirements -
Wingtip Toys is currently evaluating third-party call center apps that integrate with Teams. The security department mandates that all third-party apps be reviewed by a qualified analyst and comply with industry-standard frameworks.
User Issues -
Wingtip Toys users report audio and video issues when accessing Teams meetings by using a web browser.
Business Requirements -
Wingtip Toys identifies the following business requirements:
• Follow the principle of least privilege.
• Minimize administrative effort.
• Minimize costs.
Which governance requirement is met by using a team template?
A. The Team name must contain a GRP prefix.
B. Team channels must include a pinned tab that displays the Wingtip Toys website.
C. The Owner role for a team must be assigned to the department manager of the user that created the team.
D. Team members must be prevented from deleting messages from team channels.
Show Answer
Correct Answer: B
Explanation: Teams templates can predefine channels, tabs, and apps for newly created teams. A pinned website tab can be included in the template. Prefixes/suffixes and blocked names are handled by naming policies, owner assignment requires separate automation, and message deletion is controlled by messaging policies.
Question 10
HOTSPOT
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You have a Microsoft 365 E5 subscription that uses Teams.
You need to create a Teams Update policy named Policy1. The solution must meet the following requirements:
• Provide users with the ability to turn new Teams client features on and off.
• Ensure that the Try the new Teams toggle is unavailable.
How should you configure each setting for Policy1? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Show Answer
Correct Answer: Show Teams preview features: Users can opt in
Use new Teams client: Not enabled
Explanation: Users can enable or disable preview features themselves, while disabling the new Teams client policy removes the Try the new Teams toggle.
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