Case study -
Overview -
Company Information -
ADatum Corporation is an energy company that has offices across North America and 3,000 employees.
Physical Locations -
ADatum has the offices shown in the following table.
Existing Environment -
Network Infrastructure -
The office in Calgary has a 1-Gbps internet circuit. The offices in San Diego and New York have 100-Mbps internet circuits. The field site in Edmonton has a 3-Mbps internet circuit.
Departments -
ADatum has the following departments:
• Information technology (IT)
• Project management
• Marketing
Microsoft 365 and Tenants Environment
ADatum recently purchased a Microsoft 365 E5 subscription that has the Microsoft Teams Domestic Calling Plan add-on. All users are assigned Microsoft 365 E5 and Microsoft Teams Domestic Calling Plan licenses and Calling Plans is deployed.
Azure AD has the default Cross-tenant access settings configured.
The Teams policies settings are configured as shown in the following exhibit.
The Teams client is deployed to a non-persistent Virtual Desktop Infrastructure (VDI) used by the project management department.
Allow guest access in Teams is set to Off.
The Microsoft Viva Connections app is deployed to all users.
Problem Statements -
ADatum identifies the following issues:
• An executive at the San Diego office reports that video drops during Teams meetings.
• The Edmonton field site has limited bandwidth, and users report poor audio during Teams calls and meetings.
• Users in the project management department report that they cannot give or take control during Teams calls and meetings while sharing their VDI desktop.
Planned Changes -
ADatum plans to implement the following changes:
• Configure the media bit rate settings for the users at the Edmonton field site. The settings must apply only to the user while they are at the site, but NOT when they are at a different office.
• Create a Teams channel to enable the project management department to collaborate with the IT department on a device upgrade project.
• Implement a pilot rollout of Operator Connect for the users in the New York office. A port re-quest was accepted already.
• Create a Teams channel for the marketing department for external collaboration.
• Rename the Viva Connections icon as Start portal.
Technical Requirements -
ADatum identifies the following technical requirements:
• The marketing department requires that all the files shared by using Teams remain available for at least three years after deletion.
• The marketing department must be able to apply a watermark to content and video shared dur-ing Teams meetings.
• All users require indefinite access to training videos recorded in Teams by the IT department.
• All access to Teams and shared resources must use the principle of least privilege.
• Guest access must remain disabled.
Which license should you purchase to meet the technical requirements of the marketing department to apply a watermark?
A. Microsoft Priva Privacy Risk Management
B. Microsoft Priva Subject Rights Requests
C. Microsoft Teams Premium
D. Microsoft Defender for Cloud Apps
Show Answer
Correct Answer: C
Explanation: Microsoft Teams Premium includes meeting watermarking controls, allowing organizers to apply a watermark to shared content and video. The other listed products do not provide this Teams meeting feature.
Question 8
HOTSPOT
-
You have a Teams deployment.
An administrator named Admin1 plans to deploy Teams to a new branch office named Branch1.
You need to assign a role to Admin1 and recommend the tool to use to perform the following tasks:
• Calculate the bandwidth requirements based on the WAN link capacity and the number of users in Branch1.
• Generate a report that contains the calculated results.
The solution must follow the principle of least privilege.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Show Answer
Correct Answer: Role: Teams Communications Administrator
Tool: Network planner
Explanation: Network planner is used to estimate Teams bandwidth requirements for sites and generate planning reports. It requires an appropriate admin role; Teams Communications Administrator provides the necessary permissions with less privilege than Teams Administrator.
Question 9
Case study -
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.
To start the case study -
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.
General Overview -
Wingtip Toys is a manufacturing company that has 5,000 users, and locations across North America and Europe.
Departments -
The company has the following departments:
• IT
• Sales
• Security
• Customer support
• Human resources (HR)
• Research and development (R&D)
Microsoft Office 365 Environment
All users are assigned a Microsoft 365 E5 license and are enabled for Microsoft Teams Phone.
Users in the R&D department are assigned a Teams Premium license.
Requirements -
Call Handling Requirements -
Wingtip Toys identifies the following call handling requirements:
• Inbound calls to the main telephone number of Wingtip Toys must be routed to the correct department by using an auto attendant.
• During holiday periods, the auto attendant must perform the following actions:
• Route customer support calls to the customer support department.
• Play a recorded message for calls to all the other departments, and then disconnect the call.
Meeting Requirements -
Wingtip Toys identifies the following meeting requirements:
• Meetings that include users from the R&D department must have a watermark applied to screen sharing sessions.
• Once a quarter, the CEO of Wingtip Toys must host a live, online event that is attended by all users.
Governance Requirements -
Wingtip Toys identifies the following governance requirements:
• New teams must meet the following requirements:
• The Team type setting must be set to Private.
• Users must be able to send emails to team channels.
• Team members must be prevented from deleting messages from team channels.
• Each team name must be validated against a list of blocked team names.
• Each team name must contain a prefix of GRP and the department name as a suffix.
• Team channels must include a pinned tab that displays the Wingtip Toys website.
• When a user creates a team, the team picture must be the logo of the user's department.
• The department manager of the user that creates the team must be assigned the Owner role for the team.
• The use of animated GIFs must be prevented in team channels.
Collaboration Requirements -
Wingtip Toys identifies the following collaboration requirements:
• Fabrikam users must be able to join team channels hosted by Wingtip Toys.
• Wingtip Toys users must be prevented from joining team channels hosted by Fabrikam.
Monitoring Requirements -
A notification must be sent to users in the IT department when a Teams Rooms system goes offline.
Pilot Project Requirements -
Wingtip Toys is currently evaluating third-party call center apps that integrate with Teams. The security department mandates that all third-party apps be reviewed by a qualified analyst and comply with industry-standard frameworks.
User Issues -
Wingtip Toys users report audio and video issues when accessing Teams meetings by using a web browser.
Business Requirements -
Wingtip Toys identifies the following business requirements:
• Follow the principle of least privilege.
• Minimize administrative effort.
• Minimize costs.
Which governance requirement is met by using a team template?
A. The Team name must contain a GRP prefix.
B. Team channels must include a pinned tab that displays the Wingtip Toys website.
C. The Owner role for a team must be assigned to the department manager of the user that created the team.
D. Team members must be prevented from deleting messages from team channels.
Show Answer
Correct Answer: B
Explanation: Teams templates can predefine channels, tabs, and apps for newly created teams. A pinned website tab can be included in the template. Prefixes/suffixes and blocked names are handled by naming policies, owner assignment requires separate automation, and message deletion is controlled by messaging policies.
Question 9
You work as a Systems Administrator for your company. The company has recently purchased a subscription to Microsoft 365. All users in your company have a
Microsoft 365 E5 license.
You have deployed Microsoft Teams to all users in the company. Several teams and channels have been configured.
External contractors can access Microsoft Teams using guest accounts.
You need to configure the environment to ensure that no files containing malware can be opened from Microsoft Teams channels by either company users or external contractors.
Which of the following should you configure?
A. Sensitivity labels.
B. Advanced Threat Protection
C. Protected Identity Management
D. Conditional Access policy
Show Answer
Correct Answer: B
Explanation: Configure Advanced Threat Protection (now Microsoft Defender for Office 365), specifically Safe Attachments protection for SharePoint, OneDrive, and Microsoft Teams. It detects malicious files and prevents them from being opened, including by guests. Sensitivity labels and Conditional Access address data protection and access, not malware scanning.
Question 9
Case study -
Overview -
Company Information -
ADatum Corporation is an energy company that has offices across North America and 3,000 employees.
Physical Locations -
ADatum has the offices shown in the following table.
Existing Environment -
Network Infrastructure -
The office in Calgary has a 1-Gbps internet circuit. The offices in San Diego and New York have 100-Mbps internet circuits. The field site in Edmonton has a 3-Mbps internet circuit.
Departments -
ADatum has the following departments:
• Information technology (IT)
• Project management
• Marketing
Microsoft 365 and Tenants Environment
ADatum recently purchased a Microsoft 365 E5 subscription that has the Microsoft Teams Domestic Calling Plan add-on. All users are assigned Microsoft 365 E5 and Microsoft Teams Domestic Calling Plan licenses and Calling Plans is deployed.
Azure AD has the default Cross-tenant access settings configured.
The Teams policies settings are configured as shown in the following exhibit.
The Teams client is deployed to a non-persistent Virtual Desktop Infrastructure (VDI) used by the project management department.
Allow guest access in Teams is set to Off.
The Microsoft Viva Connections app is deployed to all users.
Problem Statements -
ADatum identifies the following issues:
• An executive at the San Diego office reports that video drops during Teams meetings.
• The Edmonton field site has limited bandwidth, and users report poor audio during Teams calls and meetings.
• Users in the project management department report that they cannot give or take control during Teams calls and meetings while sharing their VDI desktop.
Planned Changes -
ADatum plans to implement the following changes:
• Configure the media bit rate settings for the users at the Edmonton field site. The settings must apply only to the user while they are at the site, but NOT when they are at a different office.
• Create a Teams channel to enable the project management department to collaborate with the IT department on a device upgrade project.
• Implement a pilot rollout of Operator Connect for the users in the New York office. A port re-quest was accepted already.
• Create a Teams channel for the marketing department for external collaboration.
• Rename the Viva Connections icon as Start portal.
Technical Requirements -
ADatum identifies the following technical requirements:
• The marketing department requires that all the files shared by using Teams remain available for at least three years after deletion.
• The marketing department must be able to apply a watermark to content and video shared dur-ing Teams meetings.
• All users require indefinite access to training videos recorded in Teams by the IT department.
• All access to Teams and shared resources must use the principle of least privilege.
• Guest access must remain disabled.
You need to implement the planned change for the Edmonton field site.
What should you create?
A. a network roaming policy
B. a voice routing policy
C. a calling policy
D. a meeting policy
E. a messaging policy
Show Answer
Correct Answer: A
Explanation: Create a network roaming policy and associate it with the Edmonton network site. Its media bit rate setting applies to users while they connect from that site; when they move to another office, the site-specific setting no longer applies.
Question 10
Your company uses Teams.
A user named User1 selects Forward my calls, and all incoming calls are forwarded to voicemail as shown in the following exhibit.
You need to ensure that User1 can change the destination of the forwarded calls.
What should you enable for User1?
A. Busy on busy when in a call
B. Enterprise Voice
C. Outbound calling
D. simultaneous ring
Show Answer
Correct Answer: B
Explanation: Enable Enterprise Voice for User1. Forwarding calls to a phone-number destination requires Teams voice/PSTN capability; simultaneous ring is a separate feature for ringing another destination at the same time.
Question 10
You work as a Microsoft 365 Administrator for your company. All users have Microsoft 365 E3 licenses.
All users use Microsoft Skype for Business Online for collaboration.
You plan to migrate all users to Microsoft Teams.
You need to ensure that users can use both Microsoft Skype for Business Online and Microsoft Teams during the migration period.
You need to configure the Teams upgrade settings to ensure that users can use Skype for Business for chats and calls only.
Which of the following PowerShell cmdlets should you run?
A. Grant-CsTeamsUpgradePolicy -PolicyName SfBWithTeamsCollabAndMeeting
B. Grant-CsTeamsUpgradePolicy -PolicyName Islands
C. Grant-CsTeamsUpgradePolicy -PolicyName SfBWithTeamsCollab
D. Grant-CsTeamsUpgradePolicy -PolicyName SfBonly
Show Answer
Correct Answer: A
Explanation: The intended mode is Skype for Business with Teams Collaboration and Meetings: Skype for Business handles chats and calls, while Teams handles meetings and collaboration. Option A has a typo; the valid policy name is `SfBWithTeamsCollabAndMeetings` (plural). As written, none of the commands exactly meets the requirement.
Sources:
https://learn.microsoft.com/en-us/microsoftteams/teams-and-skypeforbusiness-coexistence-and-interoperability
Question 10
HOTSPOT
-
You have a Microsoft 365 E5 subscription that uses Teams.
You need to create a Teams Update policy named Policy1. The solution must meet the following requirements:
• Provide users with the ability to turn new Teams client features on and off.
• Ensure that the Try the new Teams toggle is unavailable.
How should you configure each setting for Policy1? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Show Answer
Correct Answer: Show Teams preview features: Users can opt in
Use new Teams client: Not enabled
Explanation: Users can enable or disable preview features themselves, while disabling the new Teams client policy removes the Try the new Teams toggle.
Question 11
You work as a Systems Administrator for your company. The company has a subscription to Microsoft 365. All users in your company have a Microsoft 365 E3 license.
All users use Microsoft Teams for collaboration.
A company security policy has the following requirement:
✑ All files used in personal chats or team collaborations must be retained for a minimum of one year.
You need to configure a retention policy to meet the security requirement.
Which two locations should you apply the retention policy to? (Choose two)
A. OneDrive accounts
B. Exchange email
C. Teams chat
D. SharePoint sites
E. Teams channel messages
Show Answer
Correct Answer: A, D
Explanation: Files shared in personal Teams chats are stored in the sender’s OneDrive, while files shared in Teams channels are stored in the team’s SharePoint site. Apply the retention policy to OneDrive accounts and SharePoint sites to retain the files. The Teams chat and channel message locations retain messages, not the files themselves.
Question 11
You have a Teams deployment.
You start a meeting and enable the following settings:
• Enable Green room
• Provide CART Captions
• Enable end-to-end Encryption
• Anonymous users can join the meeting
What feature is no longer available during the meeting?
A. Raise hand
B. Microsoft 365 Copilot in Teams meetings and events
C. screen sharing
D. meeting chat
Show Answer
Correct Answer: B
Explanation: Enabling end-to-end encryption (E2EE) disables several advanced meeting capabilities. Screen sharing remains supported, meeting chat is still available (protected separately), and Raise hand is not the key feature disabled here. Microsoft 365 Copilot in Teams meetings relies on transcription and other cloud processing, which are unavailable with E2EE, so Copilot cannot be used.
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