You have a Teams deployment.
You start a meeting and enable the following settings:
• Enable Green room
• Provide CART Captions
• Enable end-to-end Encryption
• Anonymous users can join the meeting
What feature is no longer available during the meeting?
A. Raise hand
B. Microsoft 365 Copilot in Teams meetings and events
C. screen sharing
D. meeting chat
Show Answer
Correct Answer: B
Explanation: Enabling end-to-end encryption (E2EE) disables several advanced meeting capabilities. Screen sharing remains supported, meeting chat is still available (protected separately), and Raise hand is not the key feature disabled here. Microsoft 365 Copilot in Teams meetings relies on transcription and other cloud processing, which are unavailable with E2EE, so Copilot cannot be used.
Question 12
HOTSPOT
-
You have a Microsoft 365 E3 subscription that uses Teams Phone and contains the users shown in the following table.
You need to create a separate call flow for each department. Each call flow must contain the following components:
• An auto attendant for business hours and holidays
• A channel-based call queue that contains users in the corresponding department
What is the minimum number of Teams Phone Standard and Teams Phone Resource Account licenses required? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Show Answer
Correct Answer: Teams Phone Standard: 4
Teams Phone Resource Account: 2
Explanation: There are four users who participate in Teams Phone, so each requires a Teams Phone Standard license. There are two departments, each needing one auto attendant. An auto attendant requires a resource account, while the channel-based call queues behind the auto attendants do not require additional resource accounts for this scenario.
Question 13
You have a Teams deployment.
You deploy the new Teams client to users.
The users report that a third-party Teams store app fails to load.
You need to identity the cause of the issue.
What should you do?
A. Enable Extended diagnostics data for the new Teams client.
B. Run the Microsoft 365 network connectivity test tool.
C. Run the Teams client in a browser and open the developer tools.
D. Run sfc.exe as an administrator.
Show Answer
Correct Answer: C
Explanation: For a third-party Teams Store app that fails to load in the new Teams client, the recommended way to identify the cause is to run Teams in a browser and use the browser's Developer Tools (especially the Network and Console tabs) to inspect failed requests and error details. Extended diagnostics are useful for collecting additional telemetry but are not the primary troubleshooting step for identifying why a specific app fails to load.
Question 14
You have a Teams deployment.
You have a conference room that contains a Teams Rooms for Windows device named Device1.
You need to customize the default meeting layout configuration for Device1.
Which file should you modify?
A. Configuration.json
B. Settings.json
C. Persistent.conf
D. SkypeSettings.xml
Show Answer
Correct Answer: D
Explanation: Teams Rooms for Windows uses the XML configuration file named SkypeSettings.xml to configure device settings, including the default meeting layout and Front Row/content layout behavior. The other files listed are not the supported configuration file for these settings.
Question 15
Case study -
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.
To start the case study -
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.
General Overview -
Wingtip Toys is a manufacturing company that has 5,000 users, and locations across North America and Europe.
Departments -
The company has the following departments:
• IT
• Sales
• Security
• Customer support
• Human resources (HR)
• Research and development (R&D)
Microsoft Office 365 Environment
All users are assigned a Microsoft 365 E5 license and are enabled for Microsoft Teams Phone.
Users in the R&D department are assigned a Teams Premium license.
Requirements -
Call Handling Requirements -
Wingtip Toys identifies the following call handling requirements:
• Inbound calls to the main telephone number of Wingtip Toys must be routed to the correct department by using an auto attendant.
• During holiday periods, the auto attendant must perform the following actions:
• Route customer support calls to the customer support department.
• Play a recorded message for calls to all the other departments, and then disconnect the call.
Meeting Requirements -
Wingtip Toys identifies the following meeting requirements:
• Meetings that include users from the R&D department must have a watermark applied to screen sharing sessions.
• Once a quarter, the CEO of Wingtip Toys must host a live, online event that is attended by all users.
Governance Requirements -
Wingtip Toys identifies the following governance requirements:
• New teams must meet the following requirements:
• The Team type setting must be set to Private.
• Users must be able to send emails to team channels.
• Team members must be prevented from deleting messages from team channels.
• Each team name must be validated against a list of blocked team names.
• Each team name must contain a prefix of GRP and the department name as a suffix.
• Team channels must include a pinned tab that displays the Wingtip Toys website.
• When a user creates a team, the team picture must be the logo of the user's department.
• The department manager of the user that creates the team must be assigned the Owner role for the team.
• The use of animated GIFs must be prevented in team channels.
Collaboration Requirements -
Wingtip Toys identifies the following collaboration requirements:
• Fabrikam users must be able to join team channels hosted by Wingtip Toys.
• Wingtip Toys users must be prevented from joining team channels hosted by Fabrikam.
Monitoring Requirements -
A notification must be sent to users in the IT department when a Teams Rooms system goes offline.
Pilot Project Requirements -
Wingtip Toys is currently evaluating third-party call center apps that integrate with Teams. The security department mandates that all third-party apps be reviewed by a qualified analyst and comply with industry-standard frameworks.
User Issues -
Wingtip Toys users report audio and video issues when accessing Teams meetings by using a web browser.
Business Requirements -
Wingtip Toys identifies the following business requirements:
• Follow the principle of least privilege.
• Minimize administrative effort.
• Minimize costs.
You need to troubleshoot the reported user issues.
What should you use?
A. the System log in Event Viewer
B. the Application log in Event Viewer
C. the WebRTC logs
D. the Teams support log files
Show Answer
Correct Answer: C
Explanation: For Teams accessed through a web browser, media (audio and video) uses WebRTC. Troubleshooting browser-based audio/video issues is done by collecting and analyzing WebRTC logs rather than Windows Event Viewer logs or the Teams desktop client support logs.
Question 16
You have a Teams deployment.
You start a meeting and enable the following settings:
• Enable Green room
• Provide CART Captions
• Enable end-to-end Encryption
• Anonymous users can join the meeting
What feature is no longer available during the meeting?
A. Raise hand
B. reactions
C. screen sharing
D. breakout rooms
Show Answer
Correct Answer: D
Explanation: Enabling end-to-end encryption (E2EE) in Microsoft Teams meetings disables several collaborative features to preserve encryption. Breakout rooms are not supported during E2EE meetings. Green room, CART captions, and anonymous join do not change this limitation; CART captions remain supported while standard transcription/captions are restricted.
Question 17
Note: This section contains one or more sets of questions with the same scenario and problem. Each question presents a unique solution to the problem. You must determine whether the solution meets the stated goals. More than one solution in the set might solve the problem. It is also possible that none of the solutions in the set solve the problem.
After you answer a question in this section, you will NOT be able to return. As a result, these questions do not appear on the Review Screen.
You have a Teams deployment.
A user cannot sign in to Teams.
You need to run self-help diagnostics to troubleshoot the issue.
Solution: From the Microsoft Teams admin center, you select Teams advisor.
Does this meet the goal?
A. Yes
B. No
Show Answer
Correct Answer: B
Explanation: Teams Advisor is intended to help plan and optimize Teams deployments, not to run self-help diagnostics for user sign-in issues. Self-help diagnostics for sign-in problems are available through Microsoft 365 admin diagnostic tools rather than Teams Advisor.
Question 18
You have a Teams deployment.
You need to customize the message that is displayed when a user requests access to a blocked app.
What should you do in the Microsoft Teams admin center?
A. Create an app setup policy.
B. From Teams settings, configure the Notifications and feeds settings.
C. Create a policy package.
D. Configure the Customize app store settings.
E. From Manage apps, configure the Org-wide app settings.
Show Answer
Correct Answer: E
Explanation: The customizable message shown when users request access to a blocked app is configured under Manage apps > Org-wide app settings in the Microsoft Teams admin center. This section includes the User requests for apps settings, where administrators can enable requests and customize the message displayed to users.
Question 19
You have a Teams channel named Project1.
You have a third-party project management app named App1.
You need to recommend an extensibility solution that integrates App1 into Teams. The solution must meet the following requirements:
• Users must be able to access App1 directly from Project1.
• The members of Project1 must be able to collaborate.
What should you include in the recommendation?
A. a tab
B. a connector
C. a message extension
D. a bot
E. a meeting extension
Show Answer
Correct Answer: A
Explanation: Tabs embed a web-based application directly into a Teams channel or chat, allowing channel members to access the app within Project1 and collaborate in the same context. Connectors primarily bring external updates into Teams, message extensions enhance compose/search experiences, bots provide conversational interactions, and meeting extensions are scoped to meetings rather than channel-based app access.
Question 20
You have a Teams Phone deployment that contains a resource account named Resource1 and an auto attendant named Attendant1.
You plan to use Resource1 to provide call answering functionality for Attendant1.
You need to ensure that Resource1 has a designated phone number.
What should you do?
A. From Active users in the Microsoft 365 admin center, select Resource1, and then select Devices.
B. From Resource accounts in the Microsoft Teams admin center, select Resource1, and then select Assign/unassign.
C. From Active users in the Microsoft 365 admin center, select Resource1, and then select Manage contact information.
D. From Resource accounts in the Microsoft Teams admin center, select Add.
Show Answer
Correct Answer: B
Explanation: To give a Teams resource account a phone number for use with an auto attendant, you assign or unassign the phone number from the Resource accounts section of the Microsoft Teams admin center. The Microsoft 365 Active users pages do not provide this Teams Phone resource account number assignment, and adding a resource account does not assign a number.
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