Microsoft

PL-900 Free Practice Questions — Page 5

Question 31

You develop a Copilot Studio copilot in a Microsoft Teams channel. You need to identify the operations the copilot can perform. Which action can the copilot perform?

A. Trigger a request for approval from a senior manager for high-value expenses.
B. Upload and process a PDF file.
C. Transfer a chat to a live person if the copilot cannot answer the question.
Show Answer
Correct Answer: C
Explanation:
A Copilot Studio copilot deployed in Microsoft Teams can hand off the conversation to a live human agent when it cannot resolve the user’s request. This built-in escalation capability is supported, whereas triggering managerial approval flows or uploading/processing PDF files are not native actions of a Teams copilot without additional custom integrations.

Question 32

DRAG DROP - A company has an upcoming seminar. The invitation will be sent to an existing customer base. The event manager wants the customers to register and prepay from their mobile devices. The chief security officer requires any technology with payment data to be PCI compliant. You need to identify the components of the solution. What should you identify to meet the requirements? To answer, move the appropriate solutions to the correct requirements. You may use each solution once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

Illustration for PL-900 question 32
Show Answer
Correct Answer: Register and pay from mobile device: Power Pages Support PCI-compliant creation of user interface for payment processing: Power Pages
Explanation:
Power Pages is designed to create secure, mobile-responsive external websites for customers, including registration and payment scenarios, and supports PCI-compliant payment integrations. Power Automate is used for workflow automation, not for building payment user interfaces.

Question 33

A company is using Microsoft Power Platform services to enhance business productivity. You need to identify the business productivity scenarios that Copilot can solve. Which three benefits can Copilot provide? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

A. Allow model-driven app users to ask questions about their data.
B. Create canvas apps by describing what makers want to build.
C. Trigger an automated Power Automate flow.
D. Explain the functionality of an existing Power Automate flow.
E. Read an image of a business card and extract text values.
Show Answer
Correct Answer: A, B, D
Explanation:
Copilot in the Power Platform supports conversational insights and assistance across apps. It allows model-driven app users to ask natural language questions about their data, helps makers create canvas apps by describing requirements in plain language, and can explain existing Power Automate flows to improve understanding and maintenance. Triggering flows and extracting text from business cards are handled by Power Automate triggers and AI Builder, not Copilot.

Question 34

DRAG DROP - A company is investigating Microsoft Power Platform capabilities. Match each service to its capability. To answer, move the appropriate service from the column on the left to its capability on the right. You may use each service once, more than once, or not at all. NOTE: Each correct match is worth one point.

Illustration for PL-900 question 34
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Correct Answer: Quickly create an app that can connect to multiple data sources. Power Apps Provision a scalable and highly secure data store. Dataverse Define common logic within the context of multiple apps. Power Automate Update a SharePoint list every weekday by using common logic. Power Automate
Explanation:
Power Apps is used to rapidly build apps with many connectors. Dataverse provides a secure, scalable data store. Power Automate defines reusable logic through flows that can be shared across apps and can also run on schedules, such as updating a SharePoint list every weekday.

Question 35

HOTSPOT - A company uses Microsoft Power Platform to connect to multiple data sources and manage business data. The low-code components in Microsoft Power Platform must be able to create and update data in these data sources. You need to access the required data by using Microsoft Power Platform components. Which component should you use for each requirement? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

Illustration for PL-900 question 35
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Correct Answer: Update data in an API hosted in Azure: Custom connector Update files in SharePoint document library folders: Standard connector Ingest and transform data into Microsoft Dataverse by using dataflows: Power Query
Explanation:
Custom connectors are used to call and update custom or Azure-hosted APIs. SharePoint file operations are handled by standard connectors. Dataflows rely on Power Query to ingest and transform data into Dataverse.

Question 36

DRAG DROP - A company uses Power Automate. The company wants to automate a user's data entry into an older Windows application on the user's local computer. You need to configure the automation to meet the following requirements: • Automatically capture the user's data entry actions. • Enable the user to specify the values to be entered when the automation is run on the computer. Which three actions should you manually perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Illustration for PL-900 question 36
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Correct Answer: Create a new desktop flow. Record tasks. Add input variables.
Explanation:
A desktop flow is required to automate actions on a local Windows application. Task recording captures the user’s data entry steps automatically. Input variables are then added so the user can provide different values each time the automation runs.

Question 37

HOTSPOT - For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

Illustration for PL-900 question 37
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Correct Answer: Yes No Yes
Explanation:
Uploading files to SharePoint can trigger cloud flows. Desktop flows cannot directly automate cloud-based apps to create files; they automate local/UI actions. Cloud flows can use connectors to insert data into Power Apps data sources, including third-party sources.

Question 38

DRAG DROP - A customer service manager runs a call center and support portal for customers seeking assistance. The customer service manager learns customers are unhappy with support by reading reviews online, which has become a time-consuming task. The customer service manager has the following requirements: • Any negative reviews are automatically identified. • Any negative review should generate an email notification to the customer service manager. You need to identify the components to create a solution. What should you identify to meet the requirements? To answer, select the appropriate options in the answer area.

Illustration for PL-900 question 38
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Correct Answer: Identify negative language within the text of a review: Sentiment analysis Send an email notification: Power Automate
Explanation:
Sentiment analysis detects negative sentiment in review text, and Power Automate can trigger and send email notifications when negative reviews are identified.

Question 39

HOTSPOT - You save and publish the following view in the view designer: For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

Illustration for PL-900 question 39 Illustration for PL-900 question 39
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Correct Answer: No No No
Explanation:
1) The view is sorted by Address 1: City in descending (Z→A) order, so a Boston record would not appear as the second row. 2) The view is filtered by Owner = current user, so different users can see different numbers of rows. 3) The view name is “My USA Accounts,” not “Accounts with USA addresses,” so users would not select that name.

Question 40

DRAG DROP - A company creates a new instance of Microsoft Dataverse to store customer information. Customer service agents require a simple, three-screen canvas app to interact with the Dataverse data You need to create the app. Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Illustration for PL-900 question 40
Show Answer
Correct Answer: Switch to the environment with Dataverse. Select Dataverse from the Start from section. Create a Dataverse connection. Choose a table.
Explanation:
You must be in the correct environment first. Then you start creating a canvas app using Dataverse, establish the Dataverse connection, and finally select the table that the app will use.

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