A company uses a Microsoft Excel spreadsheet to record raw material quality daily.
The company's chief technology officer (CTO) wants to use a model-driven app to record the information.
The chief executive officer (CEO) will fund the development of the app for the CTO only if the CEO understands the benefits of using a model-driven app.
You need to identify the benefits of model-driven apps.
Which two benefits of using a model-driven app should you identify? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. The app contains prebuilt tables, forms, and views that reduce development time.
B. Users may use the same app on a mobile device, a tablet or a PC.
C. The app may continue to use the existing Excel spreadsheet as a source of data.
D. Both staff members and anonymous users may use the app.
Show Answer
Correct Answer: A, B
Explanation: Model-driven apps are built on Dataverse and provide prebuilt tables, forms, views, and business logic, which significantly reduces development time. They are also responsive and can be used across devices (mobile, tablet, and PC) with the same app experience. Using Excel as a data source is not a core benefit, and model-driven apps do not support anonymous users.
Question 94
You are designing Power BI dashboards and reports to analyze the financial data for a company.
You must analyze the past three years of data from the company's accounting system.
You need to ensure that dashboards only display required data.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. Create aggregations.
B. Import data into Microsoft Dataverse.
C. Share dashboards.
D. Create calculated columns.
Show Answer
Correct Answer: A, D
Explanation: Creating aggregations reduces data to only the required summarized values, limiting what is displayed and improving performance. Creating calculated columns derives only the necessary fields for analysis, ensuring dashboards expose just the required data. Importing to Dataverse or sharing dashboards does not control which data is displayed.
Question 95
HOTSPOT
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You create a Microsoft Power Automate flow.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Show Answer
Correct Answer: No
No
Explanation: A flow button (manual trigger) can be configured with or without input fields.
Power Automate flows can be triggered by many sources (events, schedules, connectors), not only virtual buttons.
Question 96
HOTSPOT
-
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Show Answer
Correct Answer: Yes
No
Yes
Explanation: Custom connectors connect to external services via public or private APIs.
Custom connectors are supported in Power Automate.
Connector operations are categorized as actions and triggers.
Question 97
DRAG DROP
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A company is implementing a customer service solution by using Dynamics 365 Customer Service. The company is extending the solution to meet additional business requirements.
The solution has the following requirements:
• Customers can log on to a secure website and view the progress of customer service tickets.
• Refund requests over a certain value can be automatically sent for managerial approval in Microsoft Teams.
• Create a custom page showing a gallery of pictures within the Dynamics 365 Customer Service app.
You need to use Microsoft Power Platform technologies to implement the solution.
Which technology should you use? To answer, drag the appropriate technologies to the correct requirements. Each technology may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
Show Answer
Correct Answer: Customers can log on to a secure website and view the progress of customer service tickets.
Power Apps portals
Refund requests over a certain value can be automatically sent for managerial approval in Microsoft Teams.
Power Automate
Create a custom page showing a gallery of pictures within the Dynamics 365 Customer Service app.
Canvas apps
Explanation: Power Apps portals provide secure external access for customers to view case information. Power Automate handles automated workflows and approvals integrated with Microsoft Teams. Canvas apps are used to build custom UI pages, such as image galleries, embedded within Dynamics 365 Customer Service.
Question 98
HOTSPOT -
An organization is considering using Power Platform to improve business processes.
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
Show Answer
Correct Answer: Yes
Yes
Explanation: Custom Microsoft Dataverse tables (entities) can be added to the Dynamics 365 Sales Hub navigation through app customization. Power Platform canvas apps can be embedded as tabs within Microsoft Teams channels.
Question 100
HOTSPOT
-
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Show Answer
Correct Answer: Yes
Yes
Yes
Explanation: The Power Automate mobile app can manage and add cloud flows to solutions. Power Automate for desktop is a locally installed application. Business process flows are created within solutions using the Power Automate portal.
Question 101
DRAG DROP
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A company plans to implement Power BI.
The company wants to implement some specific features that Power BI does not include.
You need to recommend solutions for the company.
What should you recommend? To answer, drag the appropriate solutions to the correct requirement. Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Show Answer
Correct Answer: Evaluate solutions that meet current gaps in Power BI capabilities.
Microsoft AppSource
Evaluate the services of multiple companies to identify a partner that can assist in building a proof-of-concept solution.
Microsoft Azure Marketplace
Explanation: Microsoft AppSource provides prebuilt apps and custom visuals that extend Power BI capabilities. Microsoft Azure Marketplace lists services and offerings from multiple partners, enabling evaluation and selection of companies to build proof-of-concept solutions.
Question 102
DRAG DROP
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A company uses Microsoft Power Platform to manage support tickets.
Customers submit support requests by sending an email to a support email address.
All high-priority emails must be logged into a Microsoft Excel sheet for historical purposes.
You need to identify the components that are required for logging the emails in Excel.
Which components should you use? To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Show Answer
Correct Answer: Start a workflow when an email is sent to a specific email address → Trigger
Evaluate whether an email is high priority in the flow by using a condition → Action
Create a row in Excel with information about incoming high-priority email → Connector
Explanation: In Power Automate, workflows always start with a trigger. Checking priority is done using a condition, which is an action. Writing data to Excel requires using the Excel connector, which provides the capability to add rows to a worksheet.
Question 103
A company has an online store to sell toys. The volume of order tracking requests has increased.
You need to allow customers to use an interactive interface on the website to request order tracking information.
Which technology should you use?
A. Power Automate flows
B. Customer Service Insights
C. Power Virtual Agents chatbots
D. Power BI
Show Answer
Correct Answer: C
Explanation: The requirement is an interactive interface on the website that allows customers to request order tracking information. Power Virtual Agents is designed to create AI-powered chatbots that can be embedded in websites to interact with customers, ask for order details, and return tracking information. The other options focus on automation, analytics, or insights rather than direct interactive customer engagement.
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