Microsoft

MB-800 Free Practice Questions — Page 8

Question 72

Case study - This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided. To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study. At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section. To start the case study - To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question. Background - Northwind Traders is an independent, family-owned business. The company distributes natural pet products in the Northwest region of the country/region. Products are purchased directly from manufacturers and distributed by using its own fleet of trucks. When the company started, deliveries were within a three-hour radius of the warehouse. Due to regional growth, current deliveries require drivers to stay overnight on some routes. The company plans to open a second warehouse to expand the region and eliminate overnights for route drivers. The company also plans to hire a second group of employees to run operations in this new location. The finance and accounting teams will remain in the original location. The company uses a third-party system for financials and order management. The finance department stated that the company’s fiscal year begins on July 1 and ends on June 30. The mm/dd/yyyy date format is used. As part of the expansion, the owner plans to upgrade to an ERP system and use Business Central to fulfill the company requirements and manage growth. Current environment - Orders - • Orders are emailed to customer service and manually keyed into the inventory system. Pricing and discounts - • Customer pricing is determined by the customer market type. Customer market types are Retail, Veterinarian, and Breeder. Each customer is associated with only one market type. • Vendors offer monthly promotions to customers by item, brand, or item category. • Invoices should show each customer’s base price, the discount amount, and the net price. Accounts payable - • The company wants to expand vendor payment options in the new system. Requirement - Customers - • The sales team must be able to do the following: o Quickly set up new customers with the proper settings based on customer type. o Identify customers by market type. Customer posting groups will be used to identify which market the customer belongs to. • Base price is determined by the customer market type. • The sales department should receive a warning when entering the order if a customer is over their credit limit. Sales - • Customer discounts are offered for specific time frames by item, brand, or product category. Discounts should be added to sales lines automatically. • Discounts must post to a unique general ledger (G/L) account. • The business needs to be able to track revenue by location, market, and product category dimensions. Locations 100 and 200 will be set as default dimensions on the two warehouse locations. Food, treats, toys, and supplies are the required product categories, which will be set as default dimensions on the item cards. Each customer card will have a default market dimension. • The sales manager wants to delete canceled orders and automatically archive them. Warehouse - • Orders will be fulfilled from two possible warehouse locations. • Product will be transferred between locations by using transfer orders. Sales invoices - • Invoices will be posted after delivery. • Invoices will be emailed to the customer. • The sales department must be able to quickly correct posted invoices for the following scenarios: o Posted invoices that have not been paid. o Posted invoices that have been paid. o Posted invoices created from sales orders. o Posted invoices not created from sales orders. Accounting - • The finance department requires that the company has 12 monthly accounting periods per fiscal year. • Finance department users must be able to reconcile the accounts receivable (AR) subledger to the G/L account at month end. • AR department users need the ability to settle and close invoices when customers take payment discounts after the payment discount date has passed. AR users should be allowed to accept or reject the payment tolerance. • Accounts payable (AP) department users must be able to pay vendors by electronic funds transfer (EFT) and use a payment journal batch named EFT to process payments. • When viewing G/L entries, the finance and accounting teams must be able to see debits and credits instead of a positive or negative amount. • The company needs to be able to track expenses by department and location. The departments are sales, operations, and administration. • AR must be able to correct cash application entries. Issues - Payment application - • Customers may have several stores that are responsible for their own orders and payments. • Occasionally, AR clerks mistakenly apply payments to the incorrect customer invoice. Invoicing - • When items are delivered, customers refuse the items for reasons such as damaged or wrong item. • After the invoices are posted, they must be corrected, which is time-consuming. Warehouse - • The sales department and warehouse managers must have visibility into products that are in the process of being transferred between locations. Accounts - • Customer accounts are difficult to view by market type. • The finance team does not have the ability to report revenue by customer type. Accounting - • AR users often find variances between the AR subledger and G/L account. • Customers often take the payment discount after the payment discount date has passed, leaving open invoices for small amounts. • The AP department is unable to pay vendors by EFT in the current system. • Finance and accounting team members have trouble validating postings when they use only the amounts field on G/L entries. • The finance department is unable to run financial reports by market. All revenue postings must reference a market. You need to set up customer sales pricing based on the requirements. Which three actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

A. Create a Sales Price List for the customer by using the customer assign-to type.
B. Create a Sales Price List by using the assign-to type of Customer Price Group.
C. Create Customer Price Groups that allow line discounts.
D. Assign the Customer Price Group code on the customer card.
E. Create Customer Price Groups that exclude line discounts.
Show Answer
Correct Answer: B, C, D
Explanation:
Base pricing is determined by customer market type, so define Sales Price Lists using the Customer Price Group assign-to type, create Customer Price Groups for each market type with line discounts enabled so promotional discounts can apply automatically, and assign the appropriate Customer Price Group to each customer. Using individual customer price lists is unnecessary because pricing is based on market type, and excluding line discounts would conflict with the requirement for automatic discounts.

Question 73

DRAG DROP - A company uses Dynamics 365 Business Central. A user creates a quote for a contact. The contact accepts the quote. The user must convert the quote to a sales fulfillment order. You need to demonstrate the conversion process. Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Illustration for MB-800 question 73
Show Answer
Correct Answer: Convert contact to customer. Select Make Order to start the conversion process. Confirm conversion of the quote.
Explanation:
In Business Central, a quote created for a contact must first have the contact converted to a customer before it can become a sales order. Use Make Order (not Make Invoice) to create the sales order, then confirm the conversion. The original quote is handled by the system and does not need to be manually deleted.

Question 74

You are setting up a new company for a customer. The customer wants to sell items in boxes and pallets, but refer to the items as pieces. Each box contains 12 pieces. Each pallet contains 144 pieces. You need to assign the unit of measures to items. How should you assign the unit of measures?

A. Create Pieces as an item unit of measure with a quantity per unit of measure set to 1.
B. Create Pallet as a base unit of measure. Add Box as an item unit of measure with the quantity per unit set to 0.08333.
C. Create Pallet as a base unit of measure. Add Pieces as an item unit of measure with the quantity per unit set to 0.0069.
D. Create Pieces as a base unit of measure. Add Box as an item unit of measure with the quantity per unit set to 12.
Show Answer
Correct Answer: D
Explanation:
In Business Central, the base unit of measure should be the smallest unit used for inventory tracking. Since items are referred to and tracked as pieces, set Pieces as the base unit of measure (quantity per unit = 1). Then add larger units: Box with Quantity per Unit of Measure = 12 (and Pallet would be 144). Options using Pallet as the base unit or fractional quantities are incorrect because larger units should convert to the base unit using whole-number multipliers.

Question 75

A manufacturer uses Dynamics 365 Business Central to procure items. When the manufacturer deletes or changes purchase orders and blanket purchase orders, a record of these document changes must automatically be maintained. The configuration should not impact performance. You need to configure Business Central to automatically record the changes. Which three actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

A. Enable archiving of orders.
B. Open the Sales & Receivables Setup page.
C. Open the Purchases & Payables Setup page.
D. Activate the change log.
E. Enable archiving of blanket orders.
Show Answer
Correct Answer: A, C, E
Explanation:
To automatically keep historical records of changes and deletions to purchase orders and blanket purchase orders with minimal performance impact, use document archiving rather than the Change Log. In Purchases & Payables Setup, enable archiving for orders and blanket orders. The Change Log tracks field-level changes but can affect performance, which conflicts with the requirement.

Question 76

A company has been using Dynamics 365 Business Central for many years. A new accounting manager for the company reviews the chart of accounts. The manager wants to remove some general ledger accounts. The Check G/L Account Usage field is selected in the General Ledger Setup. You need to assist with the account deletions. What is one requirement that enables deletion of a general ledger account?

A. The account cannot be used in any account schedule.
B. The fiscal year needs to be closed.
C. The account cannot have a balance amount.
D. The account must have ledger entries.
Show Answer
Correct Answer: C
Explanation:
With 'Check G/L Account Usage' enabled, Business Central checks whether a G/L account is in use before allowing deletion. A key requirement is that the account must not have a balance. Having a nonzero balance indicates the account is still financially active. The other options are not general prerequisites for deleting a G/L account: the fiscal year does not need to be closed, the account is not required to have ledger entries, and being referenced in an account schedule is not the primary deletion requirement asked here.

Question 77

Case study - This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided. To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study. At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section. To start the case study - To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question. Background - Northwind Traders is an independent, family-owned business. The company distributes natural pet products in the Northwest region of the country/region. Products are purchased directly from manufacturers and distributed by using its own fleet of trucks. When the company started, deliveries were within a three-hour radius of the warehouse. Due to regional growth, current deliveries require drivers to stay overnight on some routes. The company plans to open a second warehouse to expand the region and eliminate overnights for route drivers. The company also plans to hire a second group of employees to run operations in this new location. The finance and accounting teams will remain in the original location. The company uses a third-party system for financials and order management. The finance department stated that the company’s fiscal year begins on July 1 and ends on June 30. The mm/dd/yyyy date format is used. As part of the expansion, the owner plans to upgrade to an ERP system and use Business Central to fulfill the company requirements and manage growth. Current environment - Orders - • Orders are emailed to customer service and manually keyed into the inventory system. Pricing and discounts - • Customer pricing is determined by the customer market type. Customer market types are Retail, Veterinarian, and Breeder. Each customer is associated with only one market type. • Vendors offer monthly promotions to customers by item, brand, or item category. • Invoices should show each customer’s base price, the discount amount, and the net price. Accounts payable - • The company wants to expand vendor payment options in the new system. Requirement - Customers - • The sales team must be able to do the following: o Quickly set up new customers with the proper settings based on customer type. o Identify customers by market type. Customer posting groups will be used to identify which market the customer belongs to. • Base price is determined by the customer market type. • The sales department should receive a warning when entering the order if a customer is over their credit limit. Sales - • Customer discounts are offered for specific time frames by item, brand, or product category. Discounts should be added to sales lines automatically. • Discounts must post to a unique general ledger (G/L) account. • The business needs to be able to track revenue by location, market, and product category dimensions. Locations 100 and 200 will be set as default dimensions on the two warehouse locations. Food, treats, toys, and supplies are the required product categories, which will be set as default dimensions on the item cards. Each customer card will have a default market dimension. • The sales manager wants to delete canceled orders and automatically archive them. Warehouse - • Orders will be fulfilled from two possible warehouse locations. • Product will be transferred between locations by using transfer orders. Sales invoices - • Invoices will be posted after delivery. • Invoices will be emailed to the customer. • The sales department must be able to quickly correct posted invoices for the following scenarios: o Posted invoices that have not been paid. o Posted invoices that have been paid. o Posted invoices created from sales orders. o Posted invoices not created from sales orders. Accounting - • The finance department requires that the company has 12 monthly accounting periods per fiscal year. • Finance department users must be able to reconcile the accounts receivable (AR) subledger to the G/L account at month end. • AR department users need the ability to settle and close invoices when customers take payment discounts after the payment discount date has passed. AR users should be allowed to accept or reject the payment tolerance. • Accounts payable (AP) department users must be able to pay vendors by electronic funds transfer (EFT) and use a payment journal batch named EFT to process payments. • When viewing G/L entries, the finance and accounting teams must be able to see debits and credits instead of a positive or negative amount. • The company needs to be able to track expenses by department and location. The departments are sales, operations, and administration. • AR must be able to correct cash application entries. Issues - Payment application - • Customers may have several stores that are responsible for their own orders and payments. • Occasionally, AR clerks mistakenly apply payments to the incorrect customer invoice. Invoicing - • When items are delivered, customers refuse the items for reasons such as damaged or wrong item. • After the invoices are posted, they must be corrected, which is time-consuming. Warehouse - • The sales department and warehouse managers must have visibility into products that are in the process of being transferred between locations. Accounts - • Customer accounts are difficult to view by market type. • The finance team does not have the ability to report revenue by customer type. Accounting - • AR users often find variances between the AR subledger and G/L account. • Customers often take the payment discount after the payment discount date has passed, leaving open invoices for small amounts. • The AP department is unable to pay vendors by EFT in the current system. • Finance and accounting team members have trouble validating postings when they use only the amounts field on G/L entries. • The finance department is unable to run financial reports by market. All revenue postings must reference a market. You need to train the Accounts Receivable (AR) department how to correct customer payment application issues. What are two possible ways to achieve this? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

A. Unapply entries from the customer ledger entries.
B. Unapply entries from the detailed customer ledger entries.
C. Unapply entries from the customer card.
D. Apply entries from the Detailed Customer Ledger Entries page.
Show Answer
Correct Answer: A, B
Explanation:
Business Central allows correcting mistaken customer payment applications by unapplying entries either from the Customer Ledger Entries page or from the Detailed Customer Ledger Entries page. The Customer Card is not a location from which you directly unapply entries, and the Detailed Customer Ledger Entries page is used to review/apply history rather than providing an alternative correction method via 'Apply entries'.

Question 78

HOTSPOT - You need to report profitability by business line. How should you configure the system? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area:

Illustration for MB-800 question 78
Show Answer
Correct Answer: Create a dimension: Account Type Default Assign the dimension: G/L account Select a value posting: Code Mandatory
Explanation:
Use default dimensions for the G/L accounts involved in profitability reporting, and require the business line dimension on postings to ensure complete reporting data.

Question 79

DRAG DROP - Case study - This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided. To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study. At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section. To start the case study - To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question. Background - Northwind Traders is an independent, family-owned business. The company distributes natural pet products in the Northwest region of the country/region. Products are purchased directly from manufacturers and distributed by using its own fleet of trucks. When the company started, deliveries were within a three-hour radius of the warehouse. Due to regional growth, current deliveries require drivers to stay overnight on some routes. The company plans to open a second warehouse to expand the region and eliminate overnights for route drivers. The company also plans to hire a second group of employees to run operations in this new location. The finance and accounting teams will remain in the original location. The company uses a third-party system for financials and order management. The finance department stated that the company’s fiscal year begins on July 1 and ends on June 30. The mm/dd/yyyy date format is used. As part of the expansion, the owner plans to upgrade to an ERP system and use Business Central to fulfill the company requirements and manage growth. Current environment - Orders - • Orders are emailed to customer service and manually keyed into the inventory system. Pricing and discounts - • Customer pricing is determined by the customer market type. Customer market types are Retail, Veterinarian, and Breeder. Each customer is associated with only one market type. • Vendors offer monthly promotions to customers by item, brand, or item category. • Invoices should show each customer’s base price, the discount amount, and the net price. Accounts payable - • The company wants to expand vendor payment options in the new system. Requirement - Customers - • The sales team must be able to do the following: o Quickly set up new customers with the proper settings based on customer type. o Identify customers by market type. Customer posting groups will be used to identify which market the customer belongs to. • Base price is determined by the customer market type. • The sales department should receive a warning when entering the order if a customer is over their credit limit. Sales - • Customer discounts are offered for specific time frames by item, brand, or product category. Discounts should be added to sales lines automatically. • Discounts must post to a unique general ledger (G/L) account. • The business needs to be able to track revenue by location, market, and product category dimensions. Locations 100 and 200 will be set as default dimensions on the two warehouse locations. Food, treats, toys, and supplies are the required product categories, which will be set as default dimensions on the item cards. Each customer card will have a default market dimension. • The sales manager wants to delete canceled orders and automatically archive them. Warehouse - • Orders will be fulfilled from two possible warehouse locations. • Product will be transferred between locations by using transfer orders. Sales invoices - • Invoices will be posted after delivery. • Invoices will be emailed to the customer. • The sales department must be able to quickly correct posted invoices for the following scenarios: o Posted invoices that have not been paid. o Posted invoices that have been paid. o Posted invoices created from sales orders. o Posted invoices not created from sales orders. Accounting - • The finance department requires that the company has 12 monthly accounting periods per fiscal year. • Finance department users must be able to reconcile the accounts receivable (AR) subledger to the G/L account at month end. • AR department users need the ability to settle and close invoices when customers take payment discounts after the payment discount date has passed. AR users should be allowed to accept or reject the payment tolerance. • Accounts payable (AP) department users must be able to pay vendors by electronic funds transfer (EFT) and use a payment journal batch named EFT to process payments. • When viewing G/L entries, the finance and accounting teams must be able to see debits and credits instead of a positive or negative amount. • The company needs to be able to track expenses by department and location. The departments are sales, operations, and administration. • AR must be able to correct cash application entries. Issues - Payment application - • Customers may have several stores that are responsible for their own orders and payments. • Occasionally, AR clerks mistakenly apply payments to the incorrect customer invoice. Invoicing - • When items are delivered, customers refuse the items for reasons such as damaged or wrong item. • After the invoices are posted, they must be corrected, which is time-consuming. Warehouse - • The sales department and warehouse managers must have visibility into products that are in the process of being transferred between locations. Accounts - • Customer accounts are difficult to view by market type. • The finance team does not have the ability to report revenue by customer type. Accounting - • AR users often find variances between the AR subledger and G/L account. • Customers often take the payment discount after the payment discount date has passed, leaving open invoices for small amounts. • The AP department is unable to pay vendors by EFT in the current system. • Finance and accounting team members have trouble validating postings when they use only the amounts field on G/L entries. • The finance department is unable to run financial reports by market. All revenue postings must reference a market. You need to configure Business Central to quickly display all customers in the retail market. Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Illustration for MB-800 question 79
Show Answer
Correct Answer: Open the Customer List page. Open the Filter pane. Select Retail in the Customer posting group filter. Save the view.
Explanation:
Customers are identified by market type using Customer Posting Groups. Filter the Customer List by the Customer Posting Group value 'Retail' and save the filtered view for quick access.

Question 80

DRAG DROP - Case study - This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided. To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study. At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section. To start the case study - To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question. Background - Northwind Traders is an independent, family-owned business. The company distributes natural pet products in the Northwest region of the country/region. Products are purchased directly from manufacturers and distributed by using its own fleet of trucks. When the company started, deliveries were within a three-hour radius of the warehouse. Due to regional growth, current deliveries require drivers to stay overnight on some routes. The company plans to open a second warehouse to expand the region and eliminate overnights for route drivers. The company also plans to hire a second group of employees to run operations in this new location. The finance and accounting teams will remain in the original location. The company uses a third-party system for financials and order management. The finance department stated that the company’s fiscal year begins on July 1 and ends on June 30. The mm/dd/yyyy date format is used. As part of the expansion, the owner plans to upgrade to an ERP system and use Business Central to fulfill the company requirements and manage growth. Current environment - Orders - • Orders are emailed to customer service and manually keyed into the inventory system. Pricing and discounts - • Customer pricing is determined by the customer market type. Customer market types are Retail, Veterinarian, and Breeder. Each customer is associated with only one market type. • Vendors offer monthly promotions to customers by item, brand, or item category. • Invoices should show each customer’s base price, the discount amount, and the net price. Accounts payable - • The company wants to expand vendor payment options in the new system. Requirement - Customers - • The sales team must be able to do the following: o Quickly set up new customers with the proper settings based on customer type. o Identify customers by market type. Customer posting groups will be used to identify which market the customer belongs to. • Base price is determined by the customer market type. • The sales department should receive a warning when entering the order if a customer is over their credit limit. Sales - • Customer discounts are offered for specific time frames by item, brand, or product category. Discounts should be added to sales lines automatically. • Discounts must post to a unique general ledger (G/L) account. • The business needs to be able to track revenue by location, market, and product category dimensions. Locations 100 and 200 will be set as default dimensions on the two warehouse locations. Food, treats, toys, and supplies are the required product categories, which will be set as default dimensions on the item cards. Each customer card will have a default market dimension. • The sales manager wants to delete canceled orders and automatically archive them. Warehouse - • Orders will be fulfilled from two possible warehouse locations. • Product will be transferred between locations by using transfer orders. Sales invoices - • Invoices will be posted after delivery. • Invoices will be emailed to the customer. • The sales department must be able to quickly correct posted invoices for the following scenarios: o Posted invoices that have not been paid. o Posted invoices that have been paid. o Posted invoices created from sales orders. o Posted invoices not created from sales orders. Accounting - • The finance department requires that the company has 12 monthly accounting periods per fiscal year. • Finance department users must be able to reconcile the accounts receivable (AR) subledger to the G/L account at month end. • AR department users need the ability to settle and close invoices when customers take payment discounts after the payment discount date has passed. AR users should be allowed to accept or reject the payment tolerance. • Accounts payable (AP) department users must be able to pay vendors by electronic funds transfer (EFT) and use a payment journal batch named EFT to process payments. • When viewing G/L entries, the finance and accounting teams must be able to see debits and credits instead of a positive or negative amount. • The company needs to be able to track expenses by department and location. The departments are sales, operations, and administration. • AR must be able to correct cash application entries. Issues - Payment application - • Customers may have several stores that are responsible for their own orders and payments. • Occasionally, AR clerks mistakenly apply payments to the incorrect customer invoice. Invoicing - • When items are delivered, customers refuse the items for reasons such as damaged or wrong item. • After the invoices are posted, they must be corrected, which is time-consuming. Warehouse - • The sales department and warehouse managers must have visibility into products that are in the process of being transferred between locations. Accounts - • Customer accounts are difficult to view by market type. • The finance team does not have the ability to report revenue by customer type. Accounting - • AR users often find variances between the AR subledger and G/L account. • Customers often take the payment discount after the payment discount date has passed, leaving open invoices for small amounts. • The AP department is unable to pay vendors by EFT in the current system. • Finance and accounting team members have trouble validating postings when they use only the amounts field on G/L entries. • The finance department is unable to run financial reports by market. All revenue postings must reference a market. You need to train the sales department how to correct posted sales invoices. Which action should you use for each scenario? To answer, drag the appropriate actions to the correct scenarios. Each action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

Illustration for MB-800 question 80
Show Answer
Correct Answer: Cancel Correct Create corrective credit memo
Explanation:
Use Cancel for unpaid invoices posted from sales orders to continue from the original order. Use Correct for unpaid posted invoices not originating from sales orders because it cancels and recreates the invoice. For paid invoices where warehouse documents are not required, use Create corrective credit memo.

Question 81

DRAG DROP - Case study - This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided. To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study. At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section. To start the case study - To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question. Background - Northwind Traders is an independent, family-owned business. The company distributes natural pet products in the Northwest region of the country/region. Products are purchased directly from manufacturers and distributed by using its own fleet of trucks. When the company started, deliveries were within a three-hour radius of the warehouse. Due to regional growth, current deliveries require drivers to stay overnight on some routes. The company plans to open a second warehouse to expand the region and eliminate overnights for route drivers. The company also plans to hire a second group of employees to run operations in this new location. The finance and accounting teams will remain in the original location. The company uses a third-party system for financials and order management. The finance department stated that the company’s fiscal year begins on July 1 and ends on June 30. The mm/dd/yyyy date format is used. As part of the expansion, the owner plans to upgrade to an ERP system and use Business Central to fulfill the company requirements and manage growth. Current environment - Orders - • Orders are emailed to customer service and manually keyed into the inventory system. Pricing and discounts - • Customer pricing is determined by the customer market type. Customer market types are Retail, Veterinarian, and Breeder. Each customer is associated with only one market type. • Vendors offer monthly promotions to customers by item, brand, or item category. • Invoices should show each customer’s base price, the discount amount, and the net price. Accounts payable - • The company wants to expand vendor payment options in the new system. Requirement - Customers - • The sales team must be able to do the following: o Quickly set up new customers with the proper settings based on customer type. o Identify customers by market type. Customer posting groups will be used to identify which market the customer belongs to. • Base price is determined by the customer market type. • The sales department should receive a warning when entering the order if a customer is over their credit limit. Sales - • Customer discounts are offered for specific time frames by item, brand, or product category. Discounts should be added to sales lines automatically. • Discounts must post to a unique general ledger (G/L) account. • The business needs to be able to track revenue by location, market, and product category dimensions. Locations 100 and 200 will be set as default dimensions on the two warehouse locations. Food, treats, toys, and supplies are the required product categories, which will be set as default dimensions on the item cards. Each customer card will have a default market dimension. • The sales manager wants to delete canceled orders and automatically archive them. Warehouse - • Orders will be fulfilled from two possible warehouse locations. • Product will be transferred between locations by using transfer orders. Sales invoices - • Invoices will be posted after delivery. • Invoices will be emailed to the customer. • The sales department must be able to quickly correct posted invoices for the following scenarios: o Posted invoices that have not been paid. o Posted invoices that have been paid. o Posted invoices created from sales orders. o Posted invoices not created from sales orders. Accounting - • The finance department requires that the company has 12 monthly accounting periods per fiscal year. • Finance department users must be able to reconcile the accounts receivable (AR) subledger to the G/L account at month end. • AR department users need the ability to settle and close invoices when customers take payment discounts after the payment discount date has passed. AR users should be allowed to accept or reject the payment tolerance. • Accounts payable (AP) department users must be able to pay vendors by electronic funds transfer (EFT) and use a payment journal batch named EFT to process payments. • When viewing G/L entries, the finance and accounting teams must be able to see debits and credits instead of a positive or negative amount. • The company needs to be able to track expenses by department and location. The departments are sales, operations, and administration. • AR must be able to correct cash application entries. Issues - Payment application - • Customers may have several stores that are responsible for their own orders and payments. • Occasionally, AR clerks mistakenly apply payments to the incorrect customer invoice. Invoicing - • When items are delivered, customers refuse the items for reasons such as damaged or wrong item. • After the invoices are posted, they must be corrected, which is time-consuming. Warehouse - • The sales department and warehouse managers must have visibility into products that are in the process of being transferred between locations. Accounts - • Customer accounts are difficult to view by market type. • The finance team does not have the ability to report revenue by customer type. Accounting - • AR users often find variances between the AR subledger and G/L account. • Customers often take the payment discount after the payment discount date has passed, leaving open invoices for small amounts. • The AP department is unable to pay vendors by EFT in the current system. • Finance and accounting team members have trouble validating postings when they use only the amounts field on G/L entries. • The finance department is unable to run financial reports by market. All revenue postings must reference a market. You need to configure Business Central to meet the requirements of the sales department. What should you configure for each setup area? To answer, drag the appropriate configurations to the correct sales and receivables setup. Each configuration may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

Illustration for MB-800 question 81
Show Answer
Correct Answer: Sales discounts — Discount posting Credit limits — Credit warnings
Explanation:
Discount Posting enables sales discounts to post to a separate G/L account. Credit Warnings displays a warning when entering sales documents for customers over their credit limit.

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