Microsoft

MS-721 Free Practice Questions — Page 5

Question 43

HOTSPOT - You have a Microsoft Teams deployment. You have a group named Group1. You need to remove the virtual appointment and town hall features from the new Teams desktop client for Group1. Which policies should you configure in the Microsoft Teams admin center for each feature? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

Illustration for MS-721 question 43
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Correct Answer: Virtual appointment: Meeting template policies Town hall: Events policies
Explanation:
Virtual appointments are controlled by meeting templates in Teams, so disabling the relevant meeting template removes the feature for the group. Town halls are governed by Events policies in the Teams admin center, which control access to town hall events.

Question 44

You have a Microsoft Teams deployment. You plan to deploy a Teams Rooms on Windows device. You need to ensure that the raised hand list is shown by default when a meeting starts. Which XML element should you modify?

A.
B.
C.
D.
Show Answer
Correct Answer: C
Explanation:
For Microsoft Teams Rooms on Windows, the default panels shown when a meeting starts are controlled in the SkypeSettings.xml file. The raised-hand list visibility is configured under the <FrontRowPanelDefaults> element, which defines which Front Row panels are shown by default at meeting start.

Question 45

You have a Microsoft 365 subscription that uses Microsoft Teams. You need to configure a new auto attendant that will answer incoming calls and direct them to the appropriate recipient. The solution must minimize administrative effort. Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each coned selection is worth one point.

A. Configure call routing.
B. Create a resource account.
C. Configure call flow for business hours and after hours.
D. Configure a call queue.
E. Add a greeting message.
Show Answer
Correct Answer: B, C
Explanation:
In Microsoft Teams, an auto attendant requires a resource account to function. After creating it, you must configure the auto attendant call flow (including business and after-hours handling), which inherently covers greetings and call routing. These two actions establish a working auto attendant with minimal administrative effort.

Question 46

You have a Microsoft 365 E3 subscription that uses Microsoft Teams. You need to ensure that users can configure call queues and auto attendants by using the Teams client. The solution must minimize costs. Which two licenses should you assign to each user? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

A. Teams Premium
B. Advanced Communications
C. Teams Essentials
D. Teams Phone Standard
E. Teams Shared Device
Show Answer
Correct Answer: A, D
Explanation:
To configure call queues and auto attendants in Microsoft Teams, users must have Teams Phone capabilities and the advanced call management features. Microsoft 365 E3 does not include Teams Phone. Teams Phone Standard is required to enable call queues and auto attendants. In addition, Teams Premium is required to allow configuration and management of advanced features like auto attendants and call queues directly from the Teams client. Other options either do not provide phone system features or are not applicable to user-based configuration. This combination minimizes cost while meeting the requirement.

Question 47

You have a Microsoft Teams Phone deployment. You have two users that must receive calls for one another. You need to ensure that each user can customize notifications while receiving calls for the other user. What should you use?

A. call forwarding
B. call delegation
C. call park and retrieve
D. group call pickup
E. a calling policy
Show Answer
Correct Answer: B
Explanation:
Call delegation allows users to share call handling so that each can receive calls on behalf of the other and configure how and when they are notified (ring options, simultaneous ring, delegate settings). Group call pickup lets users answer others’ calls but does not provide the same per-user notification customization or mutual call handling.

Question 48

You are deploying Direct Routing by using a certified Session Border Controller (SBC). The FQDN of the SBC is sbc1.contoso.com. You use signaling port 5067. You cannot place calls and receive an error message in the Microsoft Teams admin center as shown in the following exhibit. What is a possible cause of the issue?

A. The SIP options are disabled.
B. The firewall blocks traffic on port 5067.
C. Licenses are not assigned to the contoso.com domain.
D. Location-Based Routing is enabled for the SBC.
Show Answer
Correct Answer: B
Explanation:
Microsoft Teams Direct Routing requires the SBC to be reachable from Microsoft over the configured signaling port. If port 5067 is blocked by a firewall, SIP signaling cannot be established, which results in call failures and corresponding errors in the Teams admin center. The other options would not directly prevent basic SIP connectivity in this scenario.

Question 49

You are deploying Direct Routing by using a certified Session Border Controller (SBC). The FQDN of the SBC is sbc1.contoso.com. You use signaling port 5067. You cannot place calls and receive an error message in the Microsoft Teams admin center as shown in the following exhibit. What is a possible cause of the issue?

A. The SIP options are disabled.
B. The failover timer is set to 0 seconds.
C. Licenses are not assigned to the contoso.com domain.
D. The firewall blocks traffic on port 5067.
Show Answer
Correct Answer: D
Explanation:
Direct Routing requires Microsoft Teams to establish a TLS/SIP connection to the SBC on the configured signaling port. An error in the Teams admin center indicating connection or SIP options failures commonly occurs when the network path is blocked. If a firewall or network device blocks traffic on the configured signaling port (5067), Teams cannot exchange SIP OPTIONS or complete the TLS handshake with sbc1.contoso.com, preventing calls from being placed or received.

Question 50

DRAG DROP - Your company has a Microsoft Teams deployment. You need to configure meetings to meet the following requirements: • The company logo must be added to meeting invites. • Users must be prevented from selecting the webinar meeting template when creating a new meeting from the Teams client. What should you configure to meet each requirement? To answer, drag the appropriate options to the correct requirements. Each option may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

Illustration for MS-721 question 50
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Correct Answer: Add company logo to meeting invites: Meeting settings Prevent users from selecting the webinar meeting template: Meeting template policies
Explanation:
The company logo in meeting invitations is configured globally in Meeting settings via the Logo URL. Visibility of specific meeting templates, such as Webinar, is controlled by Meeting template policies, which can hide templates from users.

Question 51

You have a Microsoft Teams Phone deployment that uses Direct Routing. You create a new Teams user named User1. You need to enable User1 as an agent in a call queue. What should you do first?

A. Enable hosted voicemail for User1.
B. Assign a phone number to User1.
C. Assign a dial plan to User1.
D. Enable Enterprise Voice for User1.
Show Answer
Correct Answer: D
Explanation:
To be added as an agent in a Microsoft Teams call queue, a user must be Enterprise Voice–enabled. Enterprise Voice is the prerequisite that allows participation in PSTN-related features such as call queues and auto attendants. Assigning a phone number can implicitly enable Enterprise Voice, but it is not required if the user will not make or receive PSTN calls. Therefore, the first required step is to enable Enterprise Voice for User1.

Question 52

Case Study - This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided. To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study. At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section. To start the case study - To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question. Overview. Company Information - Contoso, Ltd. is an international manufacturing company that has 2,000 employees. Contoso currently uses a third-party meeting service. The company plans to migrate the meeting service to Microsoft Teams and replace all legacy video teleconferencing (VTC) devices. Overview. Physical Locations - Contoso has offices in Toronto, New York, Rome, and London. The company has a global sales team that works remotely. Existing Environment. Active Directory Environment The on-premises network contains an Active Directory Domain Services (AD DS) forest named contoso.com. Existing Environment. Microsoft 365 and Teams Environment Contoso has a Microsoft 365 subscription. All users are licensed for Microsoft 365 E5 and Teams Premium. All users are enabled for Teams Phone by using Operator Connect. The contoso.com domain syncs to Microsoft 365 by using Azure AD Connect cloud sync. All users use the Microsoft Authenticator app for multi-factor authentication (MFA) to cloud services. A Microsoft Surface Hub device is deployed to the boardroom in each office. The reception area at the Toronto office is configured to use a phone number of +14165555555 in Teams. Existing Environment. Problem Statements Contoso identifies the following issues: • A user in the London office cannot locate the recorded files from a recurring Teams meeting. • Executives in the New York office report having to use Microsoft Authenticator to access their Microsoft OneDrive files from the Surface Hub. • A user in the Toronto office reports receiving incoming calls while attending Teams meetings instead of having calls sent automatically to voicemail. Requirements. Planned Changes - Contoso plans to implement the following changes: • Deploy a new Teams-certified endpoint to all the boardrooms and huddle spaces in all the offices. • Start a pilot project to deploy an Intelligent Speaker to the boardroom in the Rome office and evaluate transcription and voice attribution capabilities. • Deploy a Teams shared device to the lunchroom in the Toronto office. Calls placed to +14165555555 must ring in both the reception area and the lunchroom. Requirements. Technical Requirements Contoso identifies the following technical requirements: • The endpoint deployed to each boardroom must include a console on the table. The endpoint must automatically invite the existing Surface Hub when joining a Teams meeting. • The sales team must be able to temporarily sign in to the endpoints deployed to the huddle spaces to respond to Teams messages and attend video calls. • The endpoints deployed to the huddle spaces must allow only outbound emergency calls when a user is NOT signed in. • During Teams meetings, the sales team must have a watermark displayed on shared content. You need to implement the planned changes for the lunchroom device in the Toronto office. What should you use?

A. a calling policy
B. hot desking
C. call hold
Show Answer
Correct Answer: A
Explanation:
The requirement for the lunchroom Teams shared device is that calls to the existing phone number (+1 416 555 5555) ring in both the reception area and the lunchroom. This behavior is controlled through Teams calling features such as simultaneous ring or call routing, which are configured via a Teams calling policy. Hot desking only enables temporary user sign-in on shared devices and does not control how inbound calls are routed. Therefore, a calling policy is required.

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