MS-721 Free Practice Questions

Question 1

You have a Microsoft Teams Phone deployment. You are deploying Direct Routing by using a certified Session Border Controller (SBC). The FQDN of the SBC is sbc1.contoso.com. You use signaling port 5067. You cannot place calls and receive an error message in the Microsoft Teams admin center as shown in the following exhibit. What is a possible cause of the issue?

Question 1

You have a Microsoft Teams deployment. You have a Teams Rooms on Windows device. Users scan a code on the front of room display to join an ongoing meeting automatically. You need to ensure that the users must manually select Accept on the room console before joining the meeting. Which setting should you add to the SkypeSettings.xml file on the device?

Question 2

You have a Microsoft Teams deployment that contains multiple Teams Rooms on Windows devices. Each device is assigned a Teams Rooms Pro license. You need to create a custom update schedule for a subset of the devices by using the Teams Rooms Pro Management portal. What should you do first?

Question 2

Case Study - This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided. To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study. At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section. To start the case study - To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question. Overview - Northwind Traders is a publicly traded international investment firm that has offices in San Francisco, New York, Berlin, and London. Northwind Traders has the following departments: • IT • Sales • Investment • Management • Investor relations • Legal and compliance Users in the investment department work remotely. The IT department in the London office provides support for the users in the Berlin office. Existing Environment. Microsoft Office 365 Environment Northwind Traders has a Microsoft 365 subscription that contains four users named User1, User2, User3, and User4. All the users are assigned Microsoft 365 E5 and Microsoft Teams Premium licenses. User3 is granted call delegation permissions for User2. The company uses Calling Plans. The subscription contains the devices shown in the following table. Each user has a Teams Phone device. An auto attendant is configured for the IT department support desk at the London office. Another auto attendant is configured for the investor relations department. The resource account for each auto attendant is assigned a Teams Phone Resource Account license. Existing Environment. Partner Organization Northwind Traders partners with a company named Contoso, Ltd. Contoso has a Cisco Webex video conferencing solution. Existing Environment. Problem Statements Northwind Traders identifies the following issues: • When external customers call Direct Inward Dial (DID) numbers assigned to former employees of the San Francisco office, the customers receive a message that the number is out of service. Management has requested that all calls to the DID numbers of former employees be directed to the call queue of the reception area at the San Francisco office. • The users at Northwind Traders can accept meeting invitations from the users at Contoso by using SF_Dev_1, but the Northwind Traders users cannot join the meetings from SF_Dev_1. • Employees report that the meeting schedule displayed on LN_Dev_2 includes confidential information, which breaches Northwind Traders security policies. Requirements. Planned Changes - Northwind Traders plans to implement the following changes: • For the auto attendant of the London office support desk, configure a DID number that will be used for all inbound and outbound calls. The solution must ensure that individual agents do NOT require dedicated phone numbers. • Ensure that User1 can modify the greeting of the inbound call queue for the investor relations department by using the Teams client only. • Ensure that external customers can call User2 without User3 being notified of the incoming call. • Open a new office in South Africa. Requirements. Technical Requirements Northwind Traders identifies the following technical requirements: • Create a report that estimates the bandwidth required for the planned office in South Africa. • Ensure that all Northwind Traders users can enable end-to-end encryption. • Ensure that all meetings scheduled by the users in the legal and compliance department have end-to-end encryption enabled by default. • Minimize Calling Plan costs. • Ensure that the users in the management department can create and schedule Teams events for 950 shareholders. • Ensure that the management department users can manually approve event registrations for the shareholder meetings. • Ensure that the investment department users can configure their emergency location by using the Teams client. • Ensure that the users in the IT department can only access the Microsoft Teams admin center by using Privileged Identity Management (PIM). • Ensure that all solutions follow the principle of least privilege. You need to implement the planned changes for User2. What should you do?

Question 3

Case Study - This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided. To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study. At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section. To start the case study - To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question. Overview - Northwind Traders is a publicly traded international investment firm that has offices in San Francisco, New York, Berlin, and London. Northwind Traders has the following departments: • IT • Sales • Investment • Management • Investor relations • Legal and compliance Users in the investment department work remotely. The IT department in the London office provides support for the users in the Berlin office. Existing Environment. Microsoft Office 365 Environment Northwind Traders has a Microsoft 365 subscription that contains four users named User1, User2, User3, and User4. All the users are assigned Microsoft 365 E5 and Microsoft Teams Premium licenses. User3 is granted call delegation permissions for User2. The company uses Calling Plans. The subscription contains the devices shown in the following table. Each user has a Teams Phone device. An auto attendant is configured for the IT department support desk at the London office. Another auto attendant is configured for the investor relations department. The resource account for each auto attendant is assigned a Teams Phone Resource Account license. Existing Environment. Partner Organization Northwind Traders partners with a company named Contoso, Ltd. Contoso has a Cisco Webex video conferencing solution. Existing Environment. Problem Statements Northwind Traders identifies the following issues: • When external customers call Direct Inward Dial (DID) numbers assigned to former employees of the San Francisco office, the customers receive a message that the number is out of service. Management has requested that all calls to the DID numbers of former employees be directed to the call queue of the reception area at the San Francisco office. • The users at Northwind Traders can accept meeting invitations from the users at Contoso by using SF_Dev_1, but the Northwind Traders users cannot join the meetings from SF_Dev_1. • Employees report that the meeting schedule displayed on LN_Dev_2 includes confidential information, which breaches Northwind Traders security policies. Requirements. Planned Changes - Northwind Traders plans to implement the following changes: • For the auto attendant of the London office support desk, configure a DID number that will be used for all inbound and outbound calls. The solution must ensure that individual agents do NOT require dedicated phone numbers. • Ensure that User1 can modify the greeting of the inbound call queue for the investor relations department by using the Teams client only. • Ensure that external customers can call User2 without User3 being notified of the incoming call. • Open a new office in South Africa. Requirements. Technical Requirements Northwind Traders identifies the following technical requirements: • Create a report that estimates the bandwidth required for the planned office in South Africa. • Ensure that all Northwind Traders users can enable end-to-end encryption. • Ensure that all meetings scheduled by the users in the legal and compliance department have end-to-end encryption enabled by default. • Minimize Calling Plan costs. • Ensure that the users in the management department can create and schedule Teams events for 950 shareholders. • Ensure that the management department users can manually approve event registrations for the shareholder meetings. • Ensure that the investment department users can configure their emergency location by using the Teams client. • Ensure that the users in the IT department can only access the Microsoft Teams admin center by using Privileged Identity Management (PIM). • Ensure that all solutions follow the principle of least privilege. You need to meet the technical requirements for the legal and compliance department users. What should you do first?

Question 3

You have a Microsoft 365 subscription that uses Microsoft Teams. You have a file that contains the peripherals used by your company. You need to import the file to Teams. Which portal should you use?

Question 4

DRAG DROP - You have a Microsoft Teams deployment. You have the users shown in the following table. You need to recommend add-on licenses. The solution must minimize costs. Which add-on license should you recommend for each user? To answer, drag the appropriate licenses to the correct users. Each license may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

Question 4

Case Study - This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided. To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study. At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section. To start the case study - To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question. Overview - Northwind Traders is a publicly traded international investment firm that has offices in San Francisco, New York, Berlin, and London. Northwind Traders has the following departments: • IT • Sales • Investment • Management • Investor relations • Legal and compliance Users in the investment department work remotely. The IT department in the London office provides support for the users in the Berlin office. Existing Environment. Microsoft Office 365 Environment Northwind Traders has a Microsoft 365 subscription that contains four users named User1, User2, User3, and User4. All the users are assigned Microsoft 365 E5 and Microsoft Teams Premium licenses. User3 is granted call delegation permissions for User2. The company uses Calling Plans. The subscription contains the devices shown in the following table. Each user has a Teams Phone device. An auto attendant is configured for the IT department support desk at the London office. Another auto attendant is configured for the investor relations department. The resource account for each auto attendant is assigned a Teams Phone Resource Account license. Existing Environment. Partner Organization Northwind Traders partners with a company named Contoso, Ltd. Contoso has a Cisco Webex video conferencing solution. Existing Environment. Problem Statements Northwind Traders identifies the following issues: • When external customers call Direct Inward Dial (DID) numbers assigned to former employees of the San Francisco office, the customers receive a message that the number is out of service. Management has requested that all calls to the DID numbers of former employees be directed to the call queue of the reception area at the San Francisco office. • The users at Northwind Traders can accept meeting invitations from the users at Contoso by using SF_Dev_1, but the Northwind Traders users cannot join the meetings from SF_Dev_1. • Employees report that the meeting schedule displayed on LN_Dev_2 includes confidential information, which breaches Northwind Traders security policies. Requirements. Planned Changes - Northwind Traders plans to implement the following changes: • For the auto attendant of the London office support desk, configure a DID number that will be used for all inbound and outbound calls. The solution must ensure that individual agents do NOT require dedicated phone numbers. • Ensure that User1 can modify the greeting of the inbound call queue for the investor relations department by using the Teams client only. • Ensure that external customers can call User2 without User3 being notified of the incoming call. • Open a new office in South Africa. Requirements. Technical Requirements Northwind Traders identifies the following technical requirements: • Create a report that estimates the bandwidth required for the planned office in South Africa. • Ensure that all Northwind Traders users can enable end-to-end encryption. • Ensure that all meetings scheduled by the users in the legal and compliance department have end-to-end encryption enabled by default. • Minimize Calling Plan costs. • Ensure that the users in the management department can create and schedule Teams events for 950 shareholders. • Ensure that the management department users can manually approve event registrations for the shareholder meetings. • Ensure that the investment department users can configure their emergency location by using the Teams client. • Ensure that the users in the IT department can only access the Microsoft Teams admin center by using Privileged Identity Management (PIM). • Ensure that all solutions follow the principle of least privilege. You need to implement the planned changes for User1. You create a new voice application policy and assign the policy to User1. What should you do next?

Question 5

You have a Microsoft Teams deployment. You configure Quality of Service (QoS) to prioritize network traffic for Teams communications. You need to validate the QoS configurations. What should you do?

Question 5

You are deploying Direct Routing by using a certified Session Border Controller (SBC). The FQDN of the SBC is sbc1.contoso.com. You use signaling port 5067. You cannot place calls and receive an error message in the Microsoft Teams admin center as shown in the following exhibit. What is a possible cause of the issue?