You have a Microsoft Teams Phone deployment.
You have a common area phone named Phone1.
You need to ensure that users can use Phone1 to retrieve parked calls.
What should you create from the Microsoft Teams admin center?
A. a calling policy that has the Inbound calls can be routed to call groups setting enabled
B. a configuration profile that has Hotline enabled
C. a configuration profile that has Advanced calling enabled
D. a calling policy that has the SIP devices can be used for calls setting enabled
Show Answer
Correct Answer: C
Explanation: Call park retrieval on Microsoft Teams common area phones requires the Advanced calling experience to be enabled through a configuration profile. This feature includes Call park and retrieve for supported Teams phone devices with a Teams Shared Devices license.
Question 34
HOTSPOT
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You have a Microsoft Teams Phone deployment.
You need to ensure that incoming calls to a user are forwarded to a phone number of +15552224190 if the calls are NOT answered within 20 seconds.
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Explanation: Use Set-CsUserCallingSettings to configure unanswered call forwarding. The target type for a phone number is SingleTarget with -UnansweredTargetType set appropriately.
Question 35
You have a Microsoft Teams Phone deployment.
Teams-certified phones are configured to perform firmware updates automatically.
You need to set a maintenance window for the firmware updates.
What should you configure?
A. a calling policy
B. the Teams upgrade settings
C. a Teams update policy
D. a configuration profile
Show Answer
Correct Answer: D
Explanation: Maintenance windows for Teams-certified phone firmware updates are configured through a Teams device configuration profile in the Teams admin center. Configuration profiles include settings that control firmware update behavior and maintenance windows for supported devices. Calling policies, Teams upgrade settings, and Teams update policies do not configure firmware update maintenance windows for Teams Phones.
Question 36
You plan to deploy a Microsoft Teams Rooms device named Device1 that will use a resource account named Resource1.
You need to prevent Resource1 from being prompted for multifactor authentication (MFA).
What should you do?
A. Configure a Conditional Access policy that excludes Resource1.
B. From Teams settings, set Require a secondary form of authentication to access meeting content to No access.
C. Configure a Conditional Access policy that includes Device1.
D. Configure Per-user MFA for Resource1.
E. Configure a Conditional Access policy that includes Resource1.
Show Answer
Correct Answer: A
Explanation: Microsoft Teams Rooms resource accounts are typically exempted from MFA because the device signs in non-interactively. The recommended approach is to exclude the resource account from Conditional Access policies that require MFA. Including the resource account or device in a policy would not prevent MFA unless the policy explicitly excluded it, and enabling per-user MFA would do the opposite. The Teams meeting setting mentioned is unrelated to sign-in MFA.
Question 37
HOTSPOT
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You have a Microsoft Teams deployment that contains two users named User1 and User2.
You need to plan a webinar that meets the following requirements:
• User1 must be able to control the availability of the whiteboard and shared notes.
• User2 must be able to customize the webinar’s theme and enable a green room.
Which role should you assign to each user? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Show Answer
Correct Answer: User1: Presenter
User2: Organizer
Explanation: Presenters can manage meeting features such as whiteboard and shared notes during the webinar. Only the organizer can configure webinar options such as theme customization and enabling the green room.
Question 38
HOTSPOT
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Case Study
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This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.
To start the case study
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To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.
Overview
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Northwind Traders is a publicly traded international investment firm that has offices in San Francisco, New York, Berlin, and London.
Northwind Traders has the following departments:
• IT
• Sales
• Investment
• Management
• Investor relations
• Legal and compliance
Users in the investment department work remotely.
The IT department in the London office provides support for the users in the Berlin office.
Existing Environment. Microsoft Office 365 Environment
Northwind Traders has a Microsoft 365 subscription that contains four users named User1, User2, User3, and User4. All the users are assigned Microsoft 365 E5 and Microsoft Teams Premium licenses. User3 is granted call delegation permissions for User2.
The company uses Calling Plans.
The subscription contains the devices shown in the following table.
Each user has a Teams Phone device.
An auto attendant is configured for the IT department support desk at the London office. Another auto attendant is configured for the investor relations department. The resource account for each auto attendant is assigned a Teams Phone Resource Account license.
Existing Environment. Partner Organization
Northwind Traders partners with a company named Contoso, Ltd. Contoso has a Cisco Webex video conferencing solution.
Existing Environment. Problem Statements
Northwind Traders identifies the following issues:
• When external customers call Direct Inward Dial (DID) numbers assigned to former employees of the San Francisco office, the customers receive a message that the number is out of service. Management has requested that all calls to the DID numbers of former employees be directed to the call queue of the reception area at the San Francisco office.
• The users at Northwind Traders can accept meeting invitations from the users at Contoso by using SF_Dev_1, but the Northwind Traders users cannot join the meetings from SF_Dev_1.
• Employees report that the meeting schedule displayed on LN_Dev_2 includes confidential information, which breaches Northwind Traders security policies.
Requirements. Planned Changes
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Northwind Traders plans to implement the following changes:
• For the auto attendant of the London office support desk, configure a DID number that will be used for all inbound and outbound calls. The solution must ensure that individual agents do NOT require dedicated phone numbers.
• Ensure that User1 can modify the greeting of the inbound call queue for the investor relations department by using the Teams client only.
• Ensure that external customers can call User2 without User3 being notified of the incoming call.
• Open a new office in South Africa.
Requirements. Technical Requirements
Northwind Traders identifies the following technical requirements:
• Create a report that estimates the bandwidth required for the planned office in South Africa.
• Ensure that all Northwind Traders users can enable end-to-end encryption.
• Ensure that all meetings scheduled by the users in the legal and compliance department have end-to-end encryption enabled by default.
• Minimize Calling Plan costs.
• Ensure that the users in the management department can create and schedule Teams events for 950 shareholders.
• Ensure that the management department users can manually approve event registrations for the shareholder meetings.
• Ensure that the investment department users can configure their emergency location by using the Teams client.
• Ensure that the users in the IT department can only access the Microsoft Teams admin center by using Privileged Identity Management (PIM).
• Ensure that all solutions follow the principle of least privilege.
Which Teams Phone feature supports the planned changes for the IT department, and which type of license is required? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Show Answer
Correct Answer: Feature: Shared Calling
License type: Teams Phone Standard
Explanation: Shared Calling lets users place and receive PSTN calls through a shared resource account/DID so individual agents do not need dedicated phone numbers. It requires Teams Phone Standard licensing for participating users.
Question 39
HOTSPOT
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You have a Microsoft Teams Phone deployment.
You need to enable a user named User1 to use the Shared Calling feature.
How should you complete the PowerShell command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Explanation: To enable a user for Teams Phone (required for Shared Calling), use Set-CsPhoneNumberAssignment with the EnterpriseVoiceEnabled parameter set to $true.
Question 40
You are deploying a Microsoft Teams Rooms on Windows device.
You need to enable Intelligent Speaker for the device.
What should you do?
A. From Meeting policies, enable Transcription.
B. From Calling policies, enable Transcription.
C. From Calling policies, enable Cloud recording for calling.
D. From Meeting policies, enable Meeting recording.
Show Answer
Correct Answer: A
Explanation: Intelligent Speaker in Microsoft Teams Rooms on Windows relies on live transcription with speaker attribution. To use Intelligent Speaker, transcription must be enabled through a Teams Meeting policy. Calling policies and meeting recording settings do not satisfy this requirement.
Question 41
DRAG DROP
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You have a Microsoft Teams deployment that uses Teams Premium licensing.
You need to configure Teams webinars to meet the following requirements:
• Display a watermark on shared content.
• Require attendees to answer the default questions on a registration form.
Which type of policy should you use for each requirement? To answer, drag the policy types to the correct requirements. Each policy type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Show Answer
Correct Answer: Display a watermark on shared content: Meeting policies
Require attendees to answer the default questions on a registration form: Event policies
Explanation: Watermarks for shared content are configured through Teams Premium meeting policies. Webinar registration options, including requiring answers to the default registration questions, are controlled by event policies.
Question 42
You have a Microsoft 365 subscription that uses Microsoft Teams.
You have a room named Room1 that contains 10 desks.
You need to configure Room1 as a bookable desk pool.
What should you do first?
A. Create a resource account for Room1.
B. Purchase a Teams Rooms Basic license.
C. Configure calendar processing rules.
D. Create a resource account for the desk pool.
Show Answer
Correct Answer: D
Explanation: To configure a bookable desk pool, the first step is to create the Exchange resource account/mailbox for the desk pool (a Workspace mailbox). Teams bookable desks documentation directs you to first create the desk pool resource account before additional configuration such as calendar processing or linking it to Places.
Sources:
https://learn.microsoft.com/en-us/microsoft-365/places/configure-desk-booking
https://learn.microsoft.com/en-us/microsoftteams/rooms/bookable-desks
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