HOTSPOT
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Case study
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This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.
To start the case study
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To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.
Background
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First Up Consultants is a global engineering and consulting organization based in Atlanta. The organization assists customers with various implementation projects. The organization provides both consulting services and custom software development.
First Up Consultants was recently acquired by a Canadian engineering firm that uses Dynamics 365 Finance. The firm requires First Up Consultants to transition to the solution by 2022.
First Up Consultants employs consultants that travel globally, which requires extensive expense management capabilities. First Up Consultants offers software as a service (SaaS) products to customers by using monthly and quarterly subscriptions.
Current environment. Travel and expense
The company is currently in Phase 2 of their Dynamics 365 Finance implementation.
• Consultants submit all travel receipts by using inter-office mail to the team admin for processing, but First Up Consultants wants to modernize this experience.
• Expense reports are manually approved and signed by the employee’s manager.
Current environment. Finance
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• First Up Consultants operates on a 4-5-4 calendar.
• Accounting for revenue has been difficult with the SaaS offerings. This has led to implementing Dynamics 365 Finance Revenue recognition.
• Revenue recognition has been live for 3 months.
• Adatum Corporation pays quarterly for use of the First Up Consultants web design application, starting from the day of use.
• Fourth Coffee pays monthly for use of the First Up Consultants photograph editing application with a contract starting August 1 and payment starting September 1.
• Adventure Works Cycles pays per use of the First Up Consultant video platform.
• A blocking rule is set up to prevent a sales order from processing if a customer exceeds a credit limit.
• Customer credit is set up at the account level for VanArsdel, Ltd.
• Tailspin Toys is owned by Wingtip Toys. The companies have a credit limit of $60.000 and $100,000, respectively.
Current environment. Revenue allocation
The company reports the following revenue allocation percentages:
Current environment. Tax
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VAT tax recovery is required for eligible international business trip expenses. Bank reconciliation is manual and performed by using monthly mailed account statements.
The company collects sales taxes from the following states:
Requirements
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Travel and expense
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• First Up Consultants requires that employees start using corporate cards for all travel expenses.
• All expenses over $50 require a receipt.
• Beer cannot be expensed.
• Employees may use the corporate card for personal expenses during work travel, but expenses must be categorized correctly.
• Client entertainment expenses totaling more than $250 must be audited.
• Employees require a mobile expense experience.
• Expense report entries must be validated when a transaction line is entered.
• Employees require the ability to capture receipts by using a mobile device.
• First Up Consultants requires the ability to reimburse employees in their paychecks for expenses incurred on personal cards.
Financials
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• A virtual thirteenth month is required for year-end transactions.
• Each day, a validation file must go to First Up Consultants bank detailing all vendor checks paid.
• Except fees, all matched transactions must clear automatically during bank reconciliation.
• The accounts payable team must verify expense reports prior to posting.
• Only payables are allowed to be posted to a prior period up to seven days into the new period.
Issues
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• User1 installed the Expense Management Service add-in and implemented the auto-match and create expense from receipt features, but the receipt images do not match the corporate card transactions.
• Employee1 submits an expense report for a business trip to Europe, but the report is not visible on the expense tax recovery page.
• Employees provided feedback that the system lets them know of an expense report policy violation only after the entire expense report is submitted.
• Members of the finance department observe sales orders that posted into a closed period.
• The finance team observed that for sales order invoice 1234, the price incorrectly posts to a revenue account when it should be deferring.
• Employee2 purchased supplies for a holiday party and needs to be reimbursed.
• A customer orders software licenses for the offices in Tennessee and Alabama.
• Expense reports for unapproved items are posting.
• VanArsdel, Ltd. exceeded its credit limit but the sales order was processed.
• Tailspin Toys purchases $70,000 in custom software development.
You need to validate the sales tax Postings for Tennessee and Alabama.
Which tax selections meet the requirement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Show Answer
Correct Answer: Tennessee:
Item sales tax use tax and sales tax group 7 percent
Alabama:
Item sales tax all and sales tax group 4 percent
Explanation: Tennessee has a physical presence liability rate of 7%, but since the legal entity does not have direct nexus for sales tax collection, use tax applies at the Tennessee rate. Alabama has a physical presence with a 4% rate, so standard sales tax (not use tax) is applied at 4%.
Question 53
You need to identify the posting issue with sales order 1234.
What should you do?
A. Correct the recognition basis.
B. Correct the recognition convention.
C. Validate that the revenue recognition schedule is populated on the sales order line.
D. Validate that the revenue recognition schedule is populated on the sales order header.
E. Update the revenue price allocation.
Show Answer
Correct Answer: C
Explanation: Posting issues related to revenue recognition on a sales order are commonly caused by a missing or incorrect revenue recognition schedule at the line level. The schedule on the sales order line controls how revenue is deferred and recognized; if it is not populated, revenue cannot post correctly. Header-level schedules, recognition basis/convention, or price allocation would not typically cause this specific posting issue.
Question 54
HOTSPOT -
You need to configure the budgeting module to meet Fourth Coffee's requirements.
Which configuration should you use for each task? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Show Answer
Correct Answer: Solve User4’s issue:
budget control documents and journals
Set the dimension level of the organization budget:
division
Set the dimension level of the budget control:
department
Explanation: Budget control documents and journals must be enabled to enforce purchasing limits and identify overspending. The organization budget is set at the division level to allocate high-level budgets across the organization, while budget control is enforced at the department level so that purchasing and expense limits are checked where spending actually occurs.
Question 55
You need to recommend a solution to prevent User3's issue from recurring.
What should you recommend?
A. Configure automatic charge codes.
B. Create a service item.
C. Configure a sales order template.
D. Create a procurement category.
Show Answer
Correct Answer: A
Explanation: Automatic charge codes ensure that required charges are consistently and automatically applied during transactions, preventing users from omitting them and avoiding the recurrence of the issue. The other options focus on items, templates, or categories but do not directly enforce automatic application of charges.
Question 56
You need to reconfigure the taxing jurisdiction for Humongous Insurance's subsidiary.
What should you do?
A. Configure sales tax groups for transactions that occur in China.
B. Change the reporting currency.
C. Configure dual currency support for sales tax.
D. Change the sales tax settlement period authority.
Show Answer
Correct Answer: D
Explanation: Reconfiguring the taxing jurisdiction in Dynamics 365 Finance is done by changing the sales tax settlement period authority, which defines the tax authority and jurisdiction to which taxes are reported and settled. Sales tax groups control which tax codes apply to transactions, but they do not change the underlying tax authority or jurisdiction.
Question 57
HOTSPOT -
You need to configure the cash flow management reports.
How should you configure cash flow management? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Show Answer
Correct Answer: Humongous Insurance: Total
Humongous Insurance subsidiary: New
Explanation: Use Total to recalculate and include all historical and current transactions for consolidated reporting. Use New to update the forecast with only newly created transactions without recalculating existing data.
Question 58
HOTSPOT -
You need to configure the fiscal year calendars for each legal entity.
How should you configure the fiscal year calendars? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Explanation: Each legal entity uses the fiscal year required by its country of operation: US companies use Jan–Dec, the China-based subsidiary uses Feb–Jan, and the Canada-based company uses Apr–Mar.
Question 59
You need to configure the regional distribution centers.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. Configure a site
B. Associate the financial dimension to the site
C. Configure a financial dimension
D. Configure a legal entity
E. Associate the legal entity to the site
Show Answer
Correct Answer: A, B, C
Explanation: Regional distribution centers are represented operationally as sites, so you must configure sites. To enable financial tracking and reporting by distribution center, you must configure a financial dimension and associate that dimension to the site. Configuring or associating legal entities is not required just to set up regional distribution centers.
Question 60
HOTSPOT -
You need to configure credit card processing for all three companies.
Which option should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Explanation: Level 3 is required when line-item (order line) details must be transmitted. Level 2 includes shipping/merchant addresses and tax information but no line items. Level 1 only includes basic transaction details.
Question 61
HOTSPOT -
You are implementing a Dynamics 365 Finance general ledger module for a client that has multiple legal entities.
The client has the following requirements:
✑ Post journal entries for all companies from one legal entity.
✑ Configure automatic creation of due to/due from transactions based on when LegalEntityA transacts with LegalEntityB.
✑ Automatically split the dollar amount in half between DimensionA and DimensionB when the journal is posted.
✑ Set up fixed or variable allocations, and then review the allocations in a journal before posting.
✑ Automatically post yearend results to account 30016 during yearend close.
You need to configure the system.
Which system capability should you configure? To answer, select the appropriate configuration in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Explanation: Intercompany journals create due to/due from entries between legal entities. Allocation terms split a posted journal amount across dimensions. Ledger allocation rules support fixed or variable allocations that can be reviewed in a journal before posting. Accounts for automatic transactions control automatic postings such as year-end close to retained earnings (account 30016).
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