DRAG DROP
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Case study
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This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.
To start the case study
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To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.
Background
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Tailspin Toys is a toy manufacturing company that sells to distributors and customers through a business-to-consumer website. Tailspin Toys has been using custom-developed software for their accounting and supply chain management needs.
Tailspin Toys has toy factories in Mexico and Canada, with a head office based out of the United States. Tailspin Toys is currently operating with various financial departments including accounts payable, accounts receivable, fixed assets, and general accounting. The company has multiple legal entities to support their manufacturing units and selling organization.
Tailspin Toys wants to maintain consistent growth as a company and is now implementing Dynamics 365 Finance for all business processes.
Current environment
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Vendors
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• Tailspin Toys works with local and foreign vendors.
• The procurement process is designed for manufacturing raw materials, finished products, and packing materials for toys.
• The company monitors vendor balances by local and foreign vendors, both appearing in different general ledger accounts.
• For vendor payments, the accounts payable manager generates payment proposals every Wednesday, to have approvals and check printing done by Thursday in order to mail the checks by Friday of each week.
• Vendors can take part in the incentive program that offers travel vouchers and other gifts based on quantity and quality of supplies at the end of the year.
• Incentive program data is being monitored outside of the system and qualifying vendors are then provided to the financial department for expenses.
• The finance department accrues a small percentage of every vendor invoice during the year for this purpose, booking accounts payable liability account offsetting to the incentive expenses account.
• The finance department accrual then allows management to easily make decisions regarding types of gifts and vouchers to provide to the top-performing vendors.
Reporting
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• Management gets periodic reports from the finance department for all the legal entities. These reports provide all required finance data and are comprised of balance sheets, income statements, and cash flow statements.
Budget planning
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• The finance department oversees all budget planning.
• The finance department estimates the baseline for all budgets and distributes them to the respective departments.
• Each department estimates and forecasts their budget and sends it back to the finance department where the budget is updated accordingly.
Expenses
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Utility bills for the toy factories are currently getting expensed to the following departments as per the listed breakdown.
Asset leasing
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Tailspin Toys has leased assets in the form of factory buildings and warehouses. The company maintains asset books for the monthly leasing payments and pays compound interest on them. Tailspin Toys maintains future forecasts of their payment projections and budget requirements for leasing payments.
Requirements
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Consolidation
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• Automatic foreign currency consolidation at the corporate level is required by Tailspin Toys’ leadership.
• Consolidated results are needed in multiple reporting currencies.
Expenses
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• Utility bills must be allocated to allow each department to expense the correct amount.
Reports
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• Leadership requires financial reports to come to their inbox automatically as one at the end of every month.
Vendors
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• The system must show accounts payable liability by type of vendor similar to how it works in the current system.
• The chief financial officer (CFO) wants to configure the system to follow their business policies of paying vendors every Friday and as per credit issued by vendors and agreed method of payments.
• The accounts payable administrator must automate the vendor invoice process for imported invoices to bypass the review stage when no discrepancy is determined.
Budgets
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• A new organizational hierarchy is required for budget planning purposes.
• Leadership wants financial budgets enforced by alerting users upon reaching 90% of the total budget.
Asset leasing
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• The CFO must automatically process payments and journal entries for the leased properties.
• Management must view payment forecasts based on leased assets.
Issues
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Accounts payable issues
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• Vendor liability information for local and foreign vendors is not separated in the system.
• The accounts payable manager observed that a percentage of each invoice paid to vendors is not being posted for the yearly incentives program.
• The accounts payable clerk had to manually invoice a vendor receipt during user acceptance testing.
• The accounts payable manager must automate the current process of vendor payment proposals.
Other issues
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• The differences resulting from consolidating subsidiaries with foreign currencies are not considered.
• User A confirmed they did not receive an alert before running out of their budget.
• Expense reports for the manufacturing and sales departments do not contain utility bill expenses.
• The accounting manager reported that there is no batch journal created for the monthly lease expenses.
You need to resolve the accounts payable manager issue and resolve the user acceptance testing bug reported by the accounts payable clerk.
How should you configure the system? To answer, move the appropriate Value to the correct Parameter. You may use each Value once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Show Answer
Correct Answer: Automatically submit imported invoices to the workflow: Yes
Require the calculated totals to equal the imported totals for automatic workflow submission: Yes
Explanation: To automate imported vendor invoices while bypassing manual review when there are no discrepancies, enable automatic workflow submission and require calculated totals to match imported totals so only matching invoices are submitted automatically.
Question 53
A company plans to implement Dynamics 365 Finance. The company manages a high volume of customers.
The finance team wants to enable the following capabilities for each set of customers:
• Create sales budgets.
• Generate trade statistics such as weekly sales.
• Define ledger posting.
• Define terms of payment.
You need to select functionality that defines clusters of customers.
Which configuration should you select?
A. Customer groups
B. Customer payment terms
C. Customer posting profiles
D. Customer sales agreements
Show Answer
Correct Answer: A
Explanation: Customer groups are used to cluster customers and can be referenced for sales budgets, trade statistics, posting setup via posting profiles, and shared defaults such as payment terms. Payment terms, posting profiles, and sales agreements each address only a specific aspect rather than defining customer clusters.
Question 54
HOTSPOT
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Case study
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This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.
To start the case study
-
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.
Background
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First Up Consultants is a global engineering and consulting organization based in Atlanta. The organization assists customers with various implementation projects. The organization provides both consulting services and custom software development.
First Up Consultants was recently acquired by a Canadian engineering firm that uses Dynamics 365 Finance. The firm requires First Up Consultants to transition to the solution by 2022.
First Up Consultants employs consultants that travel globally, which requires extensive expense management capabilities. First Up Consultants offers software as a service (SaaS) products to customers by using monthly and quarterly subscriptions.
Current environment. Travel and expense
The company is currently in Phase 2 of their Dynamics 365 Finance implementation.
• Consultants submit all travel receipts by using inter-office mail to the team admin for processing, but First Up Consultants wants to modernize this experience.
• Expense reports are manually approved and signed by the employee’s manager.
Current environment. Finance
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• First Up Consultants operates on a 4-5-4 calendar.
• Accounting for revenue has been difficult with the SaaS offerings. This has led to implementing Dynamics 365 Finance Revenue recognition.
• Revenue recognition has been live for 3 months.
• Adatum Corporation pays quarterly for use of the First Up Consultants web design application, starting from the day of use.
• Fourth Coffee pays monthly for use of the First Up Consultants photograph editing application with a contract starting August 1 and payment starting September 1.
• Adventure Works Cycles pays per use of the First Up Consultant video platform.
• A blocking rule is set up to prevent a sales order from processing if a customer exceeds a credit limit.
• Customer credit is set up at the account level for VanArsdel, Ltd.
• Tailspin Toys is owned by Wingtip Toys. The companies have a credit limit of $60.000 and $100,000, respectively.
Current environment. Revenue allocation
The company reports the following revenue allocation percentages:
Current environment. Tax
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VAT tax recovery is required for eligible international business trip expenses. Bank reconciliation is manual and performed by using monthly mailed account statements.
The company collects sales taxes from the following states:
Requirements
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Travel and expense
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• First Up Consultants requires that employees start using corporate cards for all travel expenses.
• All expenses over $50 require a receipt.
• Beer cannot be expensed.
• Employees may use the corporate card for personal expenses during work travel, but expenses must be categorized correctly.
• Client entertainment expenses totaling more than $250 must be audited.
• Employees require a mobile expense experience.
• Expense report entries must be validated when a transaction line is entered.
• Employees require the ability to capture receipts by using a mobile device.
• First Up Consultants requires the ability to reimburse employees in their paychecks for expenses incurred on personal cards.
Financials
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• A virtual thirteenth month is required for year-end transactions.
• Each day, a validation file must go to First Up Consultants bank detailing all vendor checks paid.
• Except fees, all matched transactions must clear automatically during bank reconciliation.
• The accounts payable team must verify expense reports prior to posting.
• Only payables are allowed to be posted to a prior period up to seven days into the new period.
Issues
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• User1 installed the Expense Management Service add-in and implemented the auto-match and create expense from receipt features, but the receipt images do not match the corporate card transactions.
• Employee1 submits an expense report for a business trip to Europe, but the report is not visible on the expense tax recovery page.
• Employees provided feedback that the system lets them know of an expense report policy violation only after the entire expense report is submitted.
• Members of the finance department observe sales orders that posted into a closed period.
• The finance team observed that for sales order invoice 1234, the price incorrectly posts to a revenue account when it should be deferring.
• Employee2 purchased supplies for a holiday party and needs to be reimbursed.
• A customer orders software licenses for the offices in Tennessee and Alabama.
• Expense reports for unapproved items are posting.
• VanArsdel, Ltd. exceeded its credit limit but the sales order was processed.
• Tailspin Toys purchases $70,000 in custom software development.
You need to validate the sales tax Postings for Tennessee and Alabama.
Which tax selections meet the requirement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Show Answer
Correct Answer: Tennessee: Item sales tax use tax and sales tax group 7 percent
Alabama: Item sales tax all and sales tax group 4 percent
Explanation: Tennessee requires use tax selection with the 7% tax group, while Alabama uses the standard item sales tax with its 4% sales tax group based on the configured state tax rates.
Question 55
You need to identify the posting issue with sales order 1234.
What should you do?
A. Correct the recognition basis.
B. Correct the recognition convention.
C. Validate that the revenue recognition schedule is populated on the sales order line.
D. Validate that the revenue recognition schedule is populated on the sales order header.
E. Update the revenue price allocation.
Show Answer
Correct Answer: C
Explanation: A posting issue related to revenue recognition on a sales order is commonly caused by the revenue recognition schedule not being assigned at the sales order line. The schedule is line-specific because revenue is recognized per transaction line; a missing line schedule prevents the expected deferred revenue posting. Recognition basis, convention, and price allocation affect recognition behavior but are not the primary check for this posting issue. A header-level schedule is generally not the controlling configuration for line revenue recognition.
Question 56
HOTSPOT -
You need to configure the budgeting module to meet Fourth Coffee's requirements.
Which configuration should you use for each task? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Show Answer
Correct Answer: Solve User4's issue: budget control documents and journals
Set the dimension level of the organization budget: division
Set the dimension level of the budget control: department
Explanation: Budget control issues related to processing are configured through budget control documents and journals. Organization budgets can be planned at a higher organizational dimension (division), while budget control can be enforced at a more granular level (department).
Question 57
You need to recommend a solution to prevent User3's issue from recurring.
What should you recommend?
A. Configure automatic charge codes.
B. Create a service item.
C. Configure a sales order template.
D. Create a procurement category.
Show Answer
Correct Answer: A
Explanation: To prevent recurring omission of charges, configure automatic charge codes so applicable charges are applied automatically during transaction processing. Service items, sales order templates, and procurement categories do not directly automate recurring charge application.
Question 58
You need to reconfigure the taxing jurisdiction for Humongous Insurance's subsidiary.
What should you do?
A. Configure sales tax groups for transactions that occur in China.
B. Change the reporting currency.
C. Configure dual currency support for sales tax.
D. Change the sales tax settlement period authority.
Show Answer
Correct Answer: A
Explanation: To reconfigure the taxing jurisdiction for a subsidiary, you configure the appropriate sales tax groups and tax codes for the jurisdiction where transactions occur. Changing reporting currency, enabling dual currency support, or changing the sales tax settlement period authority does not switch the applicable tax jurisdiction or rates.
Question 59
HOTSPOT -
You need to configure the cash flow management reports.
How should you configure cash flow management? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Show Answer
Correct Answer: Humongous Insurance — Total
Humongous Insurance subsidiary — New
Explanation: Use Total when the forecast should include all relevant transactions (historical and existing). Use New when the forecast should include only newly created forecast transactions.
Question 60
HOTSPOT -
You need to configure the fiscal year calendars for each legal entity.
How should you configure the fiscal year calendars? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Explanation: Map each legal entity to the fiscal calendar specified for its operating requirements.
Question 61
You need to configure the regional distribution centers.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. Configure a site
B. Associate the financial dimension to the site
C. Configure a financial dimension
D. Configure a legal entity
E. Associate the legal entity to the site
Show Answer
Correct Answer: A, B, C
Explanation: Regional distribution centers are modeled as sites. To support financial reporting and allocations by distribution center, configure a financial dimension and associate it with the site. Creating or associating separate legal entities is not required when the distribution centers operate within the same legal entity.
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