220-1202 Free Practice Questions — Page 4 (2026)

Question 16

A user hears an unexpected noise coming from their desktop computer. To troubleshoot the issue, a technician needs to open the case. Which of the following actions should the technician take next?

A. Open the system cover.

B. Ground the system.

C. Disconnect the power.

D. Remove any peripheral devices.

Show Answer

Correct Answer: C

Explanation:
Before opening a desktop computer case, the technician should first disconnect the power to prevent electrical shock and protect components. Grounding and removing peripherals are important, but they come after ensuring the system is powered off and unplugged.

Question 16

Which of the following concepts should a technician consider when discussing confidential work projects with individuals outside the company?

A. EULA

B. EOL

C. SLA

D. NDA

Show Answer

Correct Answer: D

Explanation:
When discussing confidential work projects with individuals outside the company, the key concept is a Non-Disclosure Agreement (NDA), which legally obligates parties to protect sensitive information. EULA governs product use, SLA defines service expectations, and EOL refers to product lifecycle status.

Question 17

A technician completes malware remediation on a computer. Which of the following steps would most likely prevent future infections?

A. Enabling System Restore

B. User education

C. Scheduled AV scans

D. Symptom verification

Show Answer

Correct Answer: B

Explanation:
User education is the most effective step to prevent future malware infections because many infections originate from unsafe user behaviors such as clicking malicious links, downloading untrusted software, or falling for phishing attacks. Educating users reduces the likelihood of these behaviors recurring, whereas the other options focus on recovery, detection, or verification rather than long-term prevention.

Question 17

A technician needs to change hibernation settings on a Windows computer by applying a batch file. Domain policies are unavailable. Which of the following is the best way to achieve this goal?

A. Update Power Options in the Control Panel.

B. Update the computer’s firmware.

C. Run gpupdate from a command prompt.

D. Use the powercfg command in PowerShell.

Show Answer

Correct Answer: D

Explanation:
The requirement is to change hibernation settings by applying a batch file, with no access to domain policies. The powercfg utility is specifically designed to manage Windows power and hibernation settings from the command line and can be scripted in batch files or PowerShell. Control Panel changes are manual, firmware updates are unrelated, and gpupdate only refreshes existing Group Policy settings rather than configuring power options. Therefore, using powercfg is the best and correct solution.

Question 18

A user must perform a series of commands each day on a Linux server. The user wants to use a script to automate the process. Which of the following is the most likely file type for the script?

A. .js

B. .vbs

C. .bat

D. .sh

Show Answer

Correct Answer: D

Explanation:
On Linux systems, shell scripts are typically written for the Bourne shell or compatible shells (e.g., bash) and use the .sh file extension. The other options correspond to scripting or batch files for different environments (JavaScript, Windows Script Host, or Windows batch files).

Question 18

Which of the following filesystems supports read and write operations for Windows, macOS, and Linux?

A. exFAT

B. ReFS

C. NTFS

D. APFS

E. ext4

Show Answer

Correct Answer: A

Explanation:
exFAT supports native read and write operations across Windows, macOS, and Linux. The other options are platform-specific or have limited support: NTFS is fully supported on Windows but not natively writable on macOS without additional drivers; APFS is Apple-only; ext4 is primarily Linux; and ReFS is mainly supported on Windows Server.

Question 19

Independent contractors often work from a business's lobby. Although the business has Wi-Fi. contractors often plug in their laptops to Ethernet ports in the lobby. Which of the following should a security engineer do to most efficiently address a potential security concern with this network setup?

A. Configure WPA3 encryption on the Wi-Fi router.

B. Disable lobby ports and restrict external users to the guest wireless network.

C. Use a protocol analyzer to check for malicious traffic on the network.

D. Install signage telling external users not to use Ethernet ports.

Show Answer

Correct Answer: B

Explanation:
Allowing external users to connect via Ethernet ports in the lobby can grant direct access to the internal network, bypassing wireless security controls. Disabling those ports and forcing contractors onto a segregated guest wireless network is the most efficient way to reduce risk by enforcing network segmentation. WPA3 only affects Wi‑Fi, monitoring traffic is reactive, and signage is ineffective.

Question 19

A company wants to use its directory database to authenticate users to its wireless network. Which of the following should the company use to accomplish this task?

A. MFA

B. WPA3

C. RADIUS

D. LDAP

Show Answer

Correct Answer: C

Explanation:
To authenticate users to a wireless network using an existing directory database, the company should use RADIUS. RADIUS is the standard AAA protocol used with enterprise Wi‑Fi (e.g., 802.1X) and can integrate with directory services like Active Directory or LDAP for user authentication. LDAP itself is just a directory access protocol and is not used directly by wireless access points for authentication.

Question 20

Which of the following commands is used to determine how a packet reaches a server?

A. ip addr

B. traceroute

C. ping

D. dig

Show Answer

Correct Answer: B

Explanation:
The traceroute command shows the path that packets take from the source to a destination by listing each intermediate hop, which is exactly how you determine how a packet reaches a server. The other options show address configuration (ip addr), basic reachability/latency (ping), or DNS resolution (dig).

Question 20

Which of the following commands can a technician use to view the contents of a single file on a Linux terminal?

A. chmod

B. cat

C. ls

D. sudo

Show Answer

Correct Answer: B

Explanation:
The `cat` command outputs the contents of a file directly to the terminal. `chmod` changes permissions, `ls` lists files/directories, and `sudo` elevates privileges rather than displaying file contents.