A company wants to prevent unauthorized physical access to its mobile devices. Which of the following should the company do? (Choose two.)
A. Disable built-in hotspots.
B. Configure VPN software.
C. Install an antivirus application.
D. Use PIN authentication.
E. Turn on location services.
F. Enable screen timeout.
Show Answer
Correct Answer: D, F
Explanation: Preventing unauthorized physical access focuses on securing the device itself if it is picked up or stolen. Using PIN authentication restricts access to the device, and enabling a screen timeout ensures the device locks automatically when not in use. The other options address network security, malware protection, or tracking, not physical access control.
Question 6
A technician needs to apply a settings file to all user workstations. Which of the following tools should the technician use to import the file?
A. lusrmgr.msc
B. devmgmt.msc
C. regedit.exe
D. msconfig.exe
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Correct Answer: C
Explanation: The question asks which tool is used to import a settings file across user workstations. In Windows, settings files used for mass configuration are typically .reg files containing registry settings. These are imported using Registry Editor (regedit.exe). The other options manage users (lusrmgr.msc), hardware devices (devmgmt.msc), or startup/boot options (msconfig.exe), not registry imports.
Question 7
A vendor normally releases security patches for its operating system on a monthly basis. An administrator receives an email from the vendor that says the vendor has published a patch for a zero-day flaw in its operating system outside of the normal patch schedule. Which of the following actions should the administrator take first in order to properly address this issue in a production environment?
A. Wait until the next monthly patch is issued and deploy it with those updates.
B. Immediately deploy the patch to all company-owned computers.
C. Delay the patch deployment to not interfere with the production environment.
D. Deploy the patch to a small number of computers in order to test it in a lab.
Show Answer
Correct Answer: D
Explanation: An out-of-band patch for a zero-day vulnerability is urgent, but best practice in a production environment is to test any patch before full deployment. Deploying first to a small number of systems or a lab validates compatibility and stability, reducing the risk of outages, before rolling it out broadly.
Question 7
A technician is reviewing an organization's current incident management policy. The organization uses a third-party vendor to protect the organization's assets with multiple tools. Which of the following service types is the organization using?
A. PaaS
B. EDR
C. MDR
D. XDR
Show Answer
Correct Answer: C
Explanation: The scenario describes a third-party vendor that monitors, detects, and responds to security incidents using multiple security tools on behalf of the organization. This aligns with Managed Detection and Response (MDR). PaaS is a cloud computing model, EDR is a specific endpoint tool rather than a managed service, and XDR is an extended detection platform that may be vendor-provided but does not inherently imply a managed third-party service.
Question 8
An organization is creating a new application. As part of the deployment, the roles and responsibilities for supporting the application need to be documented. Which of the following is designed to contain this information?
A. SOP
B. NDA
C. DRM
D. EULA
Show Answer
Correct Answer: A
Explanation: An SOP (Standard Operating Procedure) documents roles, responsibilities, and processes for operating and supporting an application. The other options (NDA, DRM, EULA) address legal agreements or content protection, not operational support responsibilities.
Question 8
A company is implementing the 3-2-1 backup rule. Which of the following should the company do?
A. Perform both full and differential backups.
B. Test the backup integrity every three weeks.
C. Keep all backup media on site for fast recovery.
D. Use at least two different types of media.
Show Answer
Correct Answer: D
Explanation: The 3-2-1 backup rule requires keeping three total copies of data, stored on at least two different types of media, with one copy kept offsite. Using at least two different types of media directly satisfies the '2' component of this rule. The other options do not address the core requirements of 3-2-1.
Question 9
Which of the following is the best term to describe the concept in which AI makes incorrect assumptions because of limited training?
A. Bias
B. Hallucinations
C. Inconsistency
D. Plagiarism
Show Answer
Correct Answer: A
Explanation: The concept described is AI making skewed or incorrect assumptions due to limitations or imbalances in its training data. This is best characterized as bias, where the training data does not adequately represent reality and leads to systematic errors. Hallucinations refer instead to confident fabrication of information, not specifically to skewed assumptions from limited training.
Question 9
A technician is unable to upgrade a desktop computer from Windows 10 to Windows 11. Which of the following is most likely preventing the upgrade?
A. Missing TPM module
B. Slow HDD spindle speed
C. Low refresh rate
D. High RAM latency
Show Answer
Correct Answer: A
Explanation: Windows 11 has strict hardware requirements, including a Trusted Platform Module (TPM) version 2.0. If a system lacks a TPM 2.0 chip or it is disabled in UEFI/BIOS, the Windows 11 installer will block the upgrade as unsupported. The other options (HDD spindle speed, refresh rate, RAM latency) may affect performance but do not prevent the upgrade.
Question 10
A technician is helping to create a desktop backup policy for the company. The requirements include ensuring that the backups work as intended and recovery is possible. Which of the following routine tasks should the technician include in the policy to meet these requirements? (Choose two.)
A. Incremental backup
B. Backup reconfiguration
C. Backup testing
D. Differential backup
E. Purging old backups
F. Full backup
Show Answer
Correct Answer: C, E
Explanation: The question asks for routine tasks in a backup policy that ensure backups work correctly and that recovery is possible. Backup testing verifies that backups can be restored successfully, directly meeting the recovery requirement. Purging old backups is a routine maintenance task that ensures backup systems function properly by managing storage and preventing failures. The other options describe backup types (full, incremental, differential) or non-routine actions, not operational policy tasks.
Question 10
A technician needs to configure settings for password complexity and failed log-in attempts before a user is locked out. These settings cannot be changed by standard users. Which of the following MMC snap-ins should the technician use?
A. taskschd
B. lusrmgr
C. perfmon
D. gpsdit
Show Answer
Correct Answer: D
Explanation: Password complexity requirements and account lockout policies (failed log-in attempts) are configured through Local Group Policy. The appropriate MMC snap-in is the Group Policy Editor (gpedit.msc), which manages security policies that standard users cannot modify.
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