MB-330 Free Practice Questions — Page 3

Question 22

A company receives a large quantity of inventory into the warehouse. The inventory has a short shelf life and must be sent out to the stores as soon as possible. You need to use Buyer's push to transfer the inventory out to the stores. Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

Question 23

An organization has two legal entities. One of the companies is going to sell a new product to the other company. The company that will receive the product must get a discount on items for the first three months of initial sales. You need to configure the system to apply the discount for the specified period. What should you do?

Question 24

HOTSPOT - Case study - This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided. To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study. At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section. To start the case study - To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question. Background - School of Fine Art is a distribution company that sells school supply items to primary and secondary schools. These include items such as pens, pencils, paper, notebooks, chalk, desks, acrylic paints, blackboards, dry erase markers, and whiteboard paint. Due to increased demand for colored pencils, lead times are longer for these pencils. School of Fine Art plans to expand sales into this market. School of Fine Art plans to implement Dynamics 365 Supply Chain Management to manage the business. Current environment. Company structure School of Fine Art consists of two legal entities. Primary company - • Located in Dublin, Ireland. • Has a single named warehouse. • Is the primary distribution center for both companies. Second company - • Is located in Glasgow, Scotland. • Includes the following warehouses: Glasgow1, Glasgow2. ○ Glasgow1 is used primarily to supply items regionally. ○ Glasgow2 serves as local storage for vendor-owned inventory and bulk storage for School of Fine Art's inventory. Current environment. General processes School of Fine Art uses a combination of spreadsheets and paper forms to manage the business. • All sales, purchases, and inventory are tracked in spreadsheets that are password protected by managers. • Managers frequently share spreadsheet passwords so that other users can make edits on their behalf. Inventory quantities and values are unreliable. • The spreadsheets are often incorrectly updated, have entry errors, and broken formulas for calculations. • Purchase order receipts, picking lists, packing slips, and invoices are all handwritten on pre-printed, three-part forms. • Late summer is the company's busiest time. During this time, workers are typically on the warehouse floor or making rush deliveries to schools to meet last-minute needs. Current environment. Inventory and warehousing • School of Fine Art values inventory by using FIFO costing methods. • Inventory in the warehouses cannot be distinguished as available inventory or inventory that is sold to a customer and waiting to be picked. This creates inventory inflation during cycle counts and later shortages because warehouse workers count items that are already promised to customers and waiting to be shipped. • Glasgow2 space is fully allocated to vendors. • Due to space constraints, school orders for photocopiers are shipped from the vendor to the school. • Crayons are stored as separate item numbers depending on whether they are in a box or a case. This creates issues when counting inventory to determine the total number of crayons in stock. • Lack of inventory controls has led to shortages on sales orders, creating backorders and unhappy schools. • Inventory is ordered quarterly due to the seasonality of the business. • Items can change annually based on popular sizes, colors, and styles for each new school season. The creation of the different configurations is a manual process, which creates so much overhead that temporary workers are brought in to do the data entry. Current environment. Purchasing • Reordering is manually managed by the buyers looking at the seasonal spikes for the start of the school year, slowing around the end-of-year holidays until the following school year. • Pens are readily available products that are rarely discounted for sale. • Photocopiers are only available for sale on the Glasgow region. • Photocopy paper and construction paper are ordered by the pallet into Dublin1 and must be broken down into smaller sizes. The pallets are typically broken down and then split between what stays in Dublin1 and what is shipped to Glasgow1. • Chalk and blackboards are slower sellers, so many vendors do not carry these items. School of Fine Art purchases these products from a single vendor. There are no alternative vendors available. • School of Fine Art agrees to purchase a new line of smartboards from a vendor. The agreed-upon smartboard purchase prices will have a cost price per 55-inch, 75-inch, or 85-inch smartboard. • The company purchases pencils for the following warehouses: ○ Glasgow1: • standard pencils from Vendor A • colored pencils from Vendor B ○ Dublin1: • standard pencils from Vendor A • colored pencils from Vendor A • As whiteboard paint grows in popularity, so does the demand. This causes supply shortages. Whiteboard paint is ordered six months in advance. Current environment. Customer sales • The company contractually agrees to prices for some items with schools prior to the start of each school year. • Schools may order bulk cases of products and choose to distribute further breakdowns, such as a case of crayons, which are then distributed to classrooms by the box. • Pens do not require contracts with schools because they are low margin and do not have supply chain shortages. • Painting supplies such as acrylic paint, canvases, and easels do not require a special contract and are sold at regular list price to all schools. • Schools that offer painting classes are part of a program that provides special pricing on the painting supplies. • Chalk and blackboards are ordered less frequently than they were in past years. Schools are choosing to use whiteboard paint, which is a lower cost than ordering and installing the whiteboards. Requirements. Customers and sales • The system must have the ability to limit product purchase amounts by a single school to prevent stock shortages for other schools. • Schools are obligated to purchase the agreed amount for specific items per the school year. • Customer service must be able to easily enter items for sales orders and identify stock shortages. • Sales of whiteboard paint must be limited so that one school does not buy all the inventory and force backorders for other schools. • Schools must agree to the amount of whiteboard paint they will purchase for the whole school year. Requirements. Inventory costing • Inventory must have associated costs except for the vendor storage in Glasgow2. • The vendor storage must still contain quantities but not include cost in inventory valuations. • At the end of each month, the costing manager must be able to identify how many items will not be fully settled. • Annual configuration changes to items must be automatically created where possible. • The company must be able to track costs for colored pencils and standard pencils separately. Requirements. Inventory - • Warehouse workers must be able to use their mobile phones and the mobile app to take calls and create transactions in the warehouse. • The desks must use a single item number and barcode regardless of year manufactured and the vendor. • Water-based paints from the vendor must be received in pails. • Acrylic paint must be managed by batches and expiration dates. • Pencils must be categorized as colored pencils or standard pencils. The individual colors of each colored pencil (such as red, green, and blue) will not be tracked. • The creation of unique smartboard items must be kept to a minimum. Issues - • WarehouseWorker1 works in Glasgow2. The worker receives a request to ship pallets of paper from the warehouse to Glasgow1 and Dublin1. WarehouseWorker1 must create the shipments in the system to transfer the pallets of paper from Glasgow1 to Dublin1. • The number of backorders for desks has increased. Customer service representatives struggle to select a desk item number that has inventory on hand. The desks are the same item, but the manufacturer vendor and year differ. • A school calls customer service to report that its photocopier is broken. The school needs expedited shipment of a replacement. • A school that is part of the special paint program reports that a sale price on canvas last month was a better price than its paint program price. The school requests a price adjustment. • A school reports that different shipments of acrylic paints are slightly different in color. • The sales team decides to have a flash sale on pens for one month only. The person entering the Sales order line should be able to communicate the information to the customer on the Sales order line. • Schools are reporting that chalk and blackboards are broken upon receipt. A worker in Dublin1 opens some cases of these products in the warehouse and finds that they are also broken. You must implement processes to enforce inventory inspection for a percentage of each purchase order line received. You must block all inventory for a purchase order line if the inspection fails. You must configure the acrylic paint requirements. What should you configure? To answer, select the appropriate option in the answer area. NOTE: Each correct selection is worth one point.

Question 25

You are the logistics manager at a distribution company. Your primary carrier service provides rates for transportation between New York City and Colorado. These rates are a flat rate depending on the city or general area of pickup as follows: • New York City = $500 • Colorado = $450 You need to set up Transportation Management to calculate the rate from New York City to Colorado. What should you do?

Question 26

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. A manufacturing company has implemented Dynamics 365 Supply Chain Management. The company relies on machinery and equipment for its operations. It has a diverse range of assets, including manufacturing equipment, vehicles, and tools. The company wants to optimize its asset maintenance processes to minimize downtime and improve overall productivity. The company wants to implement both preventive and reactive maintenance strategies on the following scenarios: • Changing the tires and oil on the maintenance vehicle fleet. • Replacing a faulty component on a box maker. You need to determine the functionality to use for each maintenance requirement. Solution: Create maintenance plan for the vehicle fleet and a maintenance round for the box maker. Does the solution meet the goal?

Question 27

You need to configure inventory levels for the retail stores. Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

Question 28

HOTSPOT - You need to configure transport providers for delivering products to the retail stores from Vendor1. How should you complete the configuration? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot Area:

Question 29

DRAG DROP - A company is implementing Dynamics 365 Supply Chain Management. The company has two buying groups: one for domestic items and the other for imported items, the imported items have a long lead time for purchasing and processing once they are received at the port of entry. Most domestic items have a short lead time. A specialty domestic item has an increased lead time. Planners must update configurations to maintain the exceptions because there are thousands of items. You need to configure the coverage groups for the least amount of system maintenance. What should you configure? To answer, move the appropriate coverage groups to the correct requirements. You may use each coverage group once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.

Question 30

HOTSPOT - A company runs master planning in Dynamics 365 Supply Chain Management. The company wants to move to Planning Optimization for improved performance and efficiencies. You need to configure the system to stop master planning and begin Planning Optimization. What should you do? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

Question 31

HOTSPOT - Case study - This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided. To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study. At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section. To start the case study - To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question. Background - Munson’s Pickles and Preserves Farm is a distribution company that supplies pickles, preserves, pickling supplies, and accessory products to local farmers’ markets as well as grocers. Munson’s Pickles and Preserves Farm does not produce or provide canning services for any items. Current Environment - Munson's Pickles and Preserves Farm has an accounting system that is disconnected from the warehousing system. This has caused issues with controlling and valuing inventory. With these core drivers, Munson's Pickles and Preserves Farm decides to implement Dynamics 365 Finance and Dynamics 365 Supply Chain Management. Warehousing - • Munson’s Pickles and Preserves Farm has a single warehouse that serves as the distribution center for all products. • The warehouse has bulk locations as well as racking, but location names and numbers do not exist. • Bulk locations are for storage of extra inventory that will not fit into the picking locations. • The warehouse is temperature-controlled, with locations grouped into two zones: refrigerated and non-perishable. • Inventory adjustments are made regularly due to lack of inventory controls. Inventory Data - • Item numbers are inconsistent and were set up as “smart-numbering,” such as 1-23-PKL and 44-24-PICK. • Cucumbers are not grown by Munson's Pickles and Preserves Farm and may be sourced from local farmers. • Pickles come in bottle sizes of 8 oz, 16 oz, 32 oz. The bottles are packed in cases. • Pickles may be spear, chip, or whole shapes within the bottles. This does not impact the cost of the pickles when they are the same flavor. • Pickle flavors are sweet, spicy, and dill. The flavors vary in price. • Preserves come in multiple flavors, such as mango, strawberry, and grape. These are seasonal items only. Due to the varying flavors and quantities, the preserves are owned by the vendor until they are sold. The mango preserves require refrigeration. The other preserves do not require refrigeration. • Many items are sold as accessories or supplies for pickling. • Some items within inventory have an expiration date, such as vinegar. • Fast-moving items are identified by inventory turns per quarter. Sweet and spicy pickles are the most popular. Purchasing and Sales - • Munson’s Pickles and Preserves Farm has an online store that can be found at munsonspicklesandpreservesfarm.com. • The online store is limited to a subset of products that are accessories only, such as bottles and jars. • A new product line of kosher pickles is going to be distributed by Munson’s Pickles and Preserves Farm. • VendorA is the largest vendor that Munson’s Pickles and Preserves Farm buys products from. Munson’s Pickles and Preserves Farm’s second largest vendor is VendorB. Requirements - Warehousing - • The warehouse manager requires fast-moving items to be easily accessible to the order pickers in AisleA, with no more than one item per bin location in AisleA. Both sweet and spicy pickles have more inventory than will fit in AisleA, resulting in bulk location storage. o Spicy pickles must have no less than half of a pallet in AisleA at any time. o Sweet pickles must have enough inventory in AisleA prior to creating waves for warehouse work. • Strawberry preserves are selling slowly this season. They are put away in higher bin locations because they are not considered fast-moving items Inventory & Data - • Item numbers must be set up to create a streamlined numbering system. Munson’s Pickles and Preserves Farm requires that the old item number be stored in Dynamics 365 for cross reference purposes. Munson’s Pickles and Preserves Farm has settled on 0000001 as the item format for pickles instead of 1-23-PKL. PKL will be stored as an attribute. • Item numbers for pickles must be consolidated where possible into a single item number, regardless of bottle size. • Cucumbers must be sold at actual cost because they are a special order. • Kosher pickles must be set up in the item master. The kosher pickles are the same size jars and flavors as the other pickles, except that they have a kosher designation and will be slightly more expensive. • Vinegar and other perishable items must have date tracking for the manufacturer's batch number and expiration date of the product. • A batch of mango preserves had to be thrown away because the warehouse workers put away the product into the non-perishable zone. Purchasing & Sales - • Cucumbers must be sourced from local vendors for special orders only. • Munson’s Pickles and Preserves Farm recently signed an exclusivity agreement with VendorA, and buyers must now only purchase from VendorA. • VendorA recently purchased a competitor company, VendorB. VendorA wants to ensure that all agreements with VendorA also apply to VendorB while they work on merging the two companies into one. • VendorC sells preserves to Munson’s Pickles and Preserves Farm and requires the following: o Shipment requirement: VendorC owns the product after shipment to Munson’s Pickles and Preserves Farm until the time of sale. o On-hand requirement: VendorC has access to view on-hand preserve inventory at Munson’s Pickles and Preserves Farm warehouse. Issues - • CustomerD reports that the vinegar they ordered had a week left before it expired when they received it. This did not give CustomerD enough time to use the vinegar before they had to dispose of it. CustomerD now requires that all vinegar has more than 30 days left before the expiration date. • A customer calls and states that they ordered kosher pickles and received regular pickles. Inventory Control Clerk 2 reports that kosher and non-kosher pickles of the same variety are in the same warehouse location, contributing to the picking errors. • A salesperson reports that the margin is incorrect on a customer’s special order because the cucumber cost was for the most recent receipt of cucumbers, not the cucumbers received for the specific customer order. • An internal audit revealed that large quantities of pickles were missing and written off as damaged on multiple occasions cover the past year. No documentation or explanation of the write offs exist. There is no documentation of disposal, and no approval from management to substantiate that the pickles were not stolen. • Jars of pickles are received as cases. Case counts of pickle jars vary by size: o 8 oz jars are 12 per case o 16 oz jars are 6 per case o The varied counts in each case create overhead in the warehouse. • The receiving clerk in the warehouse wants to ensure that broken bottles of vinegar are moved to a damage location named LocationA. Expired vinegar should be moved to a return-to-vendor location named LocationB. All other vinegar should be put away and sold according to normal location directives. • Operator1 is picking a pallet of strawberry preserves from a location to the shipping dock. While picking up the pallet, Operator1 drops the pallet. Operator] must make sure that the strawberry preserves are not available for shipment until the damage is evaluated. • Operator2 tries to print wave labels that contain item 0000001. The labels start to print and then jam. At the same time, the printer battery needs to be recharged and the labels need to be reprinted. You need to resolve Operator2’s label issue. Which solutions will achieve the resolution of the labels? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.