A company plans to adopt Microsoft Power Platform.
You need to document the current enterprise architecture of the company.
Which two components should you incorporate? Each correct answer presents a complete solution. (Choose two.)
NOTE: Each correct selection is worth one point.
A. data locations
B. organizational structure
C. process diagrams
D. functional requirements
E. applications used
Show Answer
Correct Answer: A, E
Explanation: Documenting the current enterprise architecture focuses on the existing technical landscape. This includes where data resides across the organization (data locations) and what systems are currently in use (applications used). Organizational structure, process diagrams, and functional requirements are either business-level views or future-solution details rather than core components of the current enterprise architecture.
Question 32
You are performing a fit gap analysis for a bank based in the United States.
The bank requires a solution to monitor and disclose all financial transactions where money laundering is suspected.
You know that this requirement may not be feasible because banks and other financial institutions must adhere to established laws, rules, and guidelines.
You need to verify the feasibility of the requirement.
Which feasibility analysis should you check for the requirement?
A. Requirement is technically feasible
B. Level of effort is unfeasible
C. Requirement will be adopted in the solution
D. Requirement aligns with compliance standards
Show Answer
Correct Answer: D
Explanation: The requirement concerns whether monitoring and disclosing all suspected money laundering transactions is permissible under U.S. banking laws and regulations. Feasibility here depends on alignment with regulatory and compliance standards (e.g., BSA/AML), not technical capability or effort. Therefore, compliance feasibility must be checked.
Question 33
A large retail chain plans to add a chatbot to its website for customer support operations.
The company has the following requirements for the chatbot integration:
• The chatbot must integrate with the existing knowledge base.
• Agents must participate in the chat when there is a customer escalation.
• The chatbot must adhere to all relevant regulatory and compliance requirements.
• The chatbot must generate accurate and relevant responses to common customer queries.
• The solution must scale to handle high volumes of customer interactions.
You need to identify the non-functional chatbot requirements.
Which two requirements are non-functional? Each correct answer presents a complete solution. (Choose two.)
NOTE: Each correct selection is worth one point.
A. Scale to handle high volumes of customer interactions.
B. Require agent participation in the chat when there is a customer escalation.
C. Generate accurate and relevant responses to common customer queries.
D. Integrate with the existing knowledge base.
E. Adhere to all relevant regulatory and compliance requirements.
Show Answer
Correct Answer: A, E
Explanation: Non-functional requirements describe quality attributes and constraints rather than specific behaviors. Scalability (A) concerns performance and capacity under load, and regulatory/compliance adherence (E) concerns legal and governance constraints. The other options describe functional behaviors of the chatbot.
Question 34
A company processes a large volume of customer service requests daily. The company manages customer service requests through a combination of email, a CRM system, and manual processes.
The company requires streamlined customer service operations. The improved processes must provide the following solution:
• Reduce response times.
• Improve customer satisfaction.
• Include the use of AI to prioritize cases based on specific keywords used by the customer.
You need to design a solution that includes AI Builder.
Which feature should you use in addition to AI Builder?
A. Power Automate
B. Exchange server-side sync
C. Logic app
D. Dataflows
Show Answer
Correct Answer: A
Explanation: AI Builder provides the intelligence to analyze incoming customer requests (for example, keyword or sentiment-based prioritization). To streamline operations, reduce response times, and improve customer satisfaction, an automation layer is required to act on those AI insights. Power Automate integrates natively with AI Builder, email, and CRM systems to automatically route cases, trigger workflows, update records, and send responses. The other options do not provide end-to-end workflow automation for customer service scenarios.
Question 35
You conduct an initial discovery meeting with a manufacturer. The manufacturer plans to modernize its current sales order system by using Microsoft Power Platform and AI-generated product suggestions. Data architecture is a top concern for the company.
The company requires assistance to identify risk factors related to the use of data with AI-generated product suggestions.
You need to ask follow-up questions to assess the risk factors.
Which two questions should you ask? Each correct answer presents a complete solution. (Choose two.)
NOTE: Each correct selection is worth one point.
A. Which type of access will users require for the application?
B. What is the budget for implementing and maintaining the solution?
C. Which data do you plan to use to train and use with AI?
D. Which privacy or residency concerns does the company have?
E. How will the company capture feedback to improve accuracy of the AI model?
Show Answer
Correct Answer: C, D
Explanation: Assessing AI data risk focuses on what data is used and how it is governed. Asking which data will be used to train and operate the AI identifies sensitivity, quality, and compliance risks. Asking about privacy or data residency concerns addresses regulatory, security, and compliance risks related to storing and processing data with AI. Other options relate to cost, access design, or optimization rather than core data risk.
Question 36
HOTSPOT
-
A customer requires information about how to ensure key success criteria will be met at the end of a project.
You need to describe how the key success criteria will be managed.
Which actions should you describe? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Show Answer
Correct Answer: Manage activity in the presales and initiation phase.
Perform change management.
Explanation: Key success criteria are defined and agreed early, during presales and initiation. Adjustments to scope to continue meeting those criteria are controlled through formal change management.
Question 37
A company uses Microsoft Power Platform. The company plans to expand to other countries/regions.
The chief operating officer (COO) must assess compliance risks related to the planned expansion.
You need to direct the COO to the compliance information.
Where should you direct the COO?
A. Microsoft Defender
B. Microsoft Power Platform admin center
C. Microsoft Trust Center
D. Microsoft 365 admin center
Show Answer
Correct Answer: C
Explanation: For assessing compliance risks when expanding to other countries or regions, the Microsoft Trust Center is the authoritative source. It provides detailed information on Microsoft compliance offerings, data protection, privacy, regulatory standards, and regional compliance applicable to services such as Microsoft Power Platform. The other options are administrative or security management portals, not the primary resource for compliance documentation.
Question 38
DRAG DROP
-
A company plans to simplify its environment by replacing its current applications with a Microsoft Power Platform solution.
You need to guide the company through the activities required during each project phase.
When should you recommend the company perform each activity? To answer, move the appropriate phases to the correct activities. You may use each phase once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Show Answer
Correct Answer: Create a proof of concept.
Presales
Use a workshop to document current processes.
Analysis/design
Assist with project team creation.
Initiation
Explanation: Proofs of concept are done in presales to validate feasibility. Workshops to document existing processes belong to analysis/design. Forming the project team occurs during initiation to establish governance and roles.
Question 39
HOTSPOT
-
A company plans to use Microsoft Dynamics 365 and Microsoft Power Platform.
The company has the following requirements:
• Schedule onsite visits for customers per availability.
• Generate invoices based on services delivered to customers.
You need to recommend a solution to meet the requirements.
Which solutions should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Show Answer
Correct Answer: Schedule onsite visits:
Dynamics 365 Field Service
Generate invoices:
Dynamics 365 Field Service
Explanation: Dynamics 365 Field Service is designed to manage onsite service operations. It provides scheduling and resource availability for customer visits through work orders and the schedule assistant, and it supports invoicing based on completed services, time, and materials used.
Question 40
You are documenting a company’s current enterprise architecture.
You need to evaluate the architecture of the data to identify its influences.
Which three data influences should you ask the company about? Each correct answer presents a complete solution. (Choose three.)
NOTE: Each correct selection is worth one point.
A. user access
B. quality
C. pain points
D. location
E. history
Show Answer
Correct Answer: B, D, E
Explanation: When documenting current enterprise data architecture, key data influences focus on the nature and state of the data itself. Data quality identifies integrity, duplication, and reliability concerns. Data location determines where data currently resides and constraints such as residency and integration. Data history addresses retention, volume over time, and historical analysis needs. User access and pain points relate more to usage or business issues than intrinsic data influences.
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