220-1201 Free Practice Questions — Page 5 (2026)

Question 41

A technician needs to replace a laptop's display assembly. Which of the following should the technician do to complete this task?

A. Reattach the heat sinks.

B. Reconnect the wireless antennas.

C. Install a new CPU fan.

D. Reset the BIOS to default settings.

Show Answer

Correct Answer: B

Explanation:
Replacing a laptop display assembly typically requires disconnecting and then reconnecting the display cable and the wireless antenna leads that run through the display hinges to the Wi-Fi card. Heat sinks, the CPU fan, and BIOS settings are generally unrelated to a display assembly replacement.

Question 42

A company plans to decommission a legacy application in one year. The company wants to decommission the current environment. Which of the following is the best migration method?

A. Relocating the physical server to a colocated data center

B. Performing a physical-to-virtual conversion and host on IaaS

C. Deploying all components using PaaS

D. Taking a backup and shutting down the server

Show Answer

Correct Answer: B

Explanation:
A temporary migration for an application that will be retired in about a year is best accomplished by rehosting it with minimal changes. Performing a physical-to-virtual (P2V) conversion and hosting it on IaaS reduces dependence on aging hardware while avoiding the effort of refactoring or rebuilding. Relocating hardware does not meaningfully modernize the environment, moving to PaaS requires application changes that are not justified for a soon-to-be-retired system, and simply backing up then shutting down the server would make the application unavailable before its planned retirement.

Question 43

A technician needs to deploy a router at a home office to provide internet access. The WAN port is required to connect to a static, public IP address assigned by the ISP. Which of the following should the ISP assign?

A. 10.1.1.1

B. 172.16.0.1

C. 192.30.0.1

D. 192.168.10.1

Show Answer

Correct Answer: C

Explanation:
A public static WAN IP must not be from the RFC 1918 private address ranges: 10.0.0.0/8, 172.16.0.0/12, or 192.168.0.0/16. Options A (10.1.1.1), B (172.16.0.1), and D (192.168.10.1) are private addresses. 192.30.0.1 is not in a private range and is therefore suitable as a public IP assignment by an ISP.

Question 44

A user's smartphone battery drains faster than usual even when not in use. The smartphone also feels unusually hot. Which of the following should be done first to troubleshoot the issue?

A. Check for applications that are using excessive background resources.

B. Replace the smartphone’s battery with a new one.

C. Create a backup and perform a factory reset on the smartphone.

D. Disable Wi-Fi and Bluetooth.

Show Answer

Correct Answer: A

Explanation:
The first troubleshooting step is to identify whether a misbehaving application is consuming excessive CPU, network, or other background resources, which commonly causes both rapid battery drain and overheating. Replacing the battery or performing a factory reset are later-stage actions after diagnosing software causes, and simply disabling Wi-Fi/Bluetooth is less targeted and does not address the likely root cause.

Question 45

A customer uses multipart forms in a dot matrix printer. They report that nothing prints on the top page of the multipart form, but the bottom pages print fine. Which of the following should a technician do to resolve the issue?

A. Clean the printhead.

B. Install a maintenance kit.

C. Replace the ribbon.

D. Check for broken pins.

Show Answer

Correct Answer: C

Explanation:
If the bottom copies of a multipart form are printing but the top page is blank, the printhead is still generating sufficient impact. The lower carbonless copies are created by pressure, while the top page requires ink transfer from the ribbon. A worn or depleted ribbon can therefore leave the top page blank while the lower copies still show impressions. Replacing the ribbon is the appropriate fix.

Question 46

An organization uses a vendor-hosted database server. Which of the following best describes this solution?

A. Hybrid cloud

B. PaaS

C. IaaS

D. SaaS

Show Answer

Correct Answer: B

Explanation:
A vendor-hosted database server is typically a managed database platform where the provider manages the underlying infrastructure and database platform while the customer uses the database. This aligns best with Platform as a Service (PaaS), not IaaS (raw infrastructure), SaaS (complete software application), or hybrid cloud (a deployment model).

Question 47

Which of the following characteristics differentiates DDR4 RAM from DDR3 RAM?

A. Lower operating voltage

B. Higher latency

C. Increased DIMM width

D. Single-sided modules

Show Answer

Correct Answer: A

Explanation:
DDR4 memory operates at a lower standard voltage (typically 1.2V) than DDR3 (typically 1.5V or 1.35V for DDR3L), improving power efficiency. DDR4 does not have increased DIMM width, higher latency is not a defining differentiator in this context, and both DDR3 and DDR4 modules can be single- or double-sided.

Question 48

Which of the following uses a small and portable private network to allow multiple wireless devices to share an internet connection?

A. Bluetooth

B. Hotspot

C. Tethering

D. NFC

Show Answer

Correct Answer: B

Explanation:
A mobile hotspot creates a small private Wi‑Fi network that allows multiple wireless devices to share a single internet connection. Tethering is the broader term for sharing a device's internet connection and can be via USB, Bluetooth, or Wi‑Fi, but the description of a small portable private network for multiple wireless devices specifically matches a hotspot. Bluetooth and NFC are short-range communication technologies, not internet-sharing networks.

Question 49

A technician needs to configure a scan-to-folder capability on a multifunction device. Which of the following services does the technician need to enable this capability?

A. SMB

B. FTP

C. SSH

D. SMTP

Show Answer

Correct Answer: A

Explanation:
Scan-to-folder on a multifunction printer typically uses the SMB (Server Message Block) protocol to save scanned files directly to a shared network folder. FTP can also be used by some devices for scan-to-FTP, but 'scan-to-folder' generally refers to an SMB network share. SSH is for secure remote administration, and SMTP is for scan-to-email.

Question 50

The output from a dot matrix printer has become lighter over time. Which of the following should a technician do to fix the issue?

A. Clean the printhead.

B. Replace the ribbon.

C. Install a maintenance kit.

D. Calibrate the alignment.

Show Answer

Correct Answer: B

Explanation:
A dot matrix printer produces lighter output over time when the inked ribbon becomes worn and depleted. Replacing the ribbon restores normal print darkness. Cleaning the printhead is for debris-related print defects, maintenance kits are associated with laser printers, and alignment calibration does not correct faint printing.