A company deploys its infrastructure in self-operated data centers. The company recently migrated some of its applications to a public cloud. Which of the following most accurately describes the cloud model the company is following?
A. Public
B. Hybrid
C. Community
D. Private
Show Answer
Correct Answer: B
Explanation: The company operates its own data centers (private/on‑premises infrastructure) while also running some applications in a public cloud. Using both environments together constitutes a hybrid cloud model.
Question 50
A technician is setting up a new SOHO wireless router. According to security best practices, which of the following should the technician do first?
A. Enable encryption.
B. Assign a static IP.
C. Change the default password.
D. Reset the router.
Show Answer
Correct Answer: C
Explanation: Changing the default administrative password should be done first because default credentials are widely known and easily exploited. Securing access to the router’s management interface prevents unauthorized users from altering settings or disabling other security controls, making it the foundational step before configuring encryption or other options.
Question 51
A multifunction printer in a small office recently had issues with scan-to-email functionality. The manufacturer has an update ready to fix the printer issues. Which of the following would a technician most likely deploy to remediate the issue?
A. Firmware
B. Driver
C. OS update
D. HSM
Show Answer
Correct Answer: A
Explanation: Scan-to-email is a built-in function of a multifunction printer that is controlled by the device’s internal software. Manufacturers remediate bugs or functional issues in printer features by releasing firmware updates, which update the embedded code running on the printer itself. Drivers affect how a computer communicates with the printer, OS updates affect computers or servers, and an HSM is unrelated.
Question 52
Which of the following should a company use to implement automatic time synchronization?
A. DHCP
B. UTM
C. NTP
D. AAA
Show Answer
Correct Answer: C
Explanation: Automatic time synchronization across networked systems is provided by NTP (Network Time Protocol), which synchronizes device clocks with a reliable time source. DHCP assigns IP configuration, UTM is a security appliance, and AAA handles authentication, authorization, and accounting—not timekeeping.
Question 53
A user keeps getting an error message when trying to print a letter. The printer is normally used to print cards and invitations. The user tries printing from a different computer, but the issue persists. Which of the following should the user do to resolve the issue?
A. Print fewer pages.
B. Print on card stock.
C. Replace the rollers.
D. Change the paper tray setting.
Show Answer
Correct Answer: D
Explanation: The issue occurs regardless of which computer is used, indicating a printer-side configuration problem. Since the printer is normally set up for cards and invitations, its tray or media type is likely configured for cardstock or a specific paper size. When attempting to print a standard letter, the printer cannot match the job to the configured tray and generates an error. Changing the paper tray setting to the correct paper type/size resolves the issue.
Question 54
Which of the following internet connection types is the best for extremely high data transfer with symmetrical upload and download speeds?
A. DSL
B. Cellular
C. Fiber
D. Satellite
Show Answer
Correct Answer: C
Explanation: Fiber-optic connections support extremely high bandwidth with inherently symmetrical upload and download speeds, unlike DSL, cellular, or satellite, which have lower speeds, higher latency, or asymmetric performance.
Question 55
A technician upgrades a PC with two DIMMs, for a total of 32GB. After installing the two DIMMs, the user notices the OS is reporting only 16GB. Which of the following tasks should the technician perform to resolve the issue in the most rapid, cost-effective way possible?
A. Roll back recent system updates
B. Reinstall RAM in different slots
C. Update the OS to the latest version
D. Replace the faulty motherboard
Show Answer
Correct Answer: B
Explanation: If only half of newly installed RAM is detected, the most likely cause is improper seating or incorrect slot population. Reseating the DIMMs or installing them in the correct slots is fast, free, and commonly resolves the issue. The other options are unnecessary or far more costly as first steps.
Question 56
A user returns from a trip and discovers a computer that is connected to the LAN times out intermittently. Upon investigation, a technician finds the RJ45 pin is not properly terminated. Which of the following networking tools is most appropriate to fix the issue?
A. Toner probe
B. Cable tester
C. Punchdown
D. Crimper
Show Answer
Correct Answer: D
Explanation: An improperly terminated RJ45 connector indicates the cable end needs to be re-terminated. A crimper is used to attach a new RJ45 plug by pressing the contacts into the wires, fixing intermittent connectivity. Toner probes trace cables, cable testers diagnose faults, and punchdown tools are for jacks/patch panels, not RJ45 plugs.
Question 57
Which of the following internet connection types provides the fastest speeds and greatest coverage in less populated areas with minimal infrastructure?
A. Fiber
B. Cable
C. DSL
D. Cellular
Show Answer
Correct Answer: D
Explanation: Cellular internet (4G LTE and especially 5G) can deliver high speeds while covering wide geographic areas without requiring extensive physical infrastructure like fiber or cable lines. This makes it the most practical and fastest option for less populated or rural areas with minimal existing infrastructure.
Question 58
A company provides cell phones to employees who travel internationally. An employee brings their phone to the help desk so the necessary equipment can be installed. However, the technician cannot install any new hardware on the phone. Which of the following will the technician require so the phone can connect to a different provider?
A. USB-C
B. SD card
C. eSIM
D. MDM
Show Answer
Correct Answer: C
Explanation: An eSIM is embedded in the phone and can be provisioned via software, allowing connection to a different carrier without installing new hardware. USB-C and SD cards are not used for carrier provisioning, and MDM manages devices but does not provide carrier connectivity.
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