Microsoft

AB-100 Free Practice Questions — Page 4

Question 32

You need to recommend a security solution for agents in a Microsoft Power Platform environment. The agents must use only approved connectors and services. The solution must prevent the agents from accessing sensitive data. What should you recommend?

A. Configure Azure Monitor to capture connector activity logs.
B. Enable a Microsoft Dataverse audit.
C. Deploy data loss prevention (DLP) policies in Power Platform.
D. Enable customer-managed keys in Microsoft Dataverse.
Show Answer
Correct Answer: C
Explanation:
Data loss prevention (DLP) policies in Power Platform govern which connectors and services apps, flows, and agents can use by classifying connectors as Business, Non-Business, or Blocked. This enforces use of only approved connectors and helps prevent access to sensitive data. The other options provide auditing, monitoring, or encryption but do not enforce connector usage restrictions.

Question 33

A company plans to deploy a Microsoft Foundry agent. You need to recommend an application lifecycle management (ALM) process to ensure that the agent evaluates against baseline accuracy metrics before being deployed. What should you recommend?

A. Configure GitHub Actions for new agent versions.
B. Deploy each new agent version directly to production.
C. Use Observability in Foundry Control Plane with evaluation and drift monitoring.
D. Enable Application Insights and use Azure Monitor.
Show Answer
Correct Answer: C
Explanation:
Observability in the Microsoft Foundry Control Plane provides evaluation against baseline quality metrics, supports automated evaluations and drift monitoring, enabling quality gates before deployment. GitHub Actions can orchestrate CI/CD but is not the feature that performs baseline agent evaluation itself. Application Insights/Azure Monitor focus on telemetry rather than pre-deployment accuracy evaluation, and deploying directly to production bypasses validation.

Question 34

HOTSPOT - You use Microsoft Copilot Studio analytics to analyze the performance of a deployed Copilot Studio agent. You need to identify which performance metrics to use to measure the following: • The percentage of engaged sessions that are escalated to a live customer service representative • The number of agent queries that cause a knowledge source error What should you identify for each requirement? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

Illustration for AB-100 question 34
Show Answer
Correct Answer: Escalation rate Answer quality
Explanation:
Escalation rate measures the percentage of engaged sessions handed off to a live representative. Answer quality analytics include knowledge source errors and related retrieval/grounding issues.

Question 35

A company has a Microsoft Copilot Studio agent that uses generative AI to assist Microsoft Dynamics 365 Customer Service representatives. The agent currently exhibits a low resolution rate and a high escalation rate. You need to identify the issue. What should you use?

A. the Agent dashboard of Dynamics 365 Customer Service historical analytics
B. the Insights tab from the Search & intelligence settings of the Microsoft 365 admin center
C. the Copilot hub in the Power Platform admin center
D. the Analytics tab in Copilot Studio
Show Answer
Correct Answer: D
Explanation:
The Analytics tab in Copilot Studio is designed to evaluate and troubleshoot agent performance using metrics such as resolution rate, escalation rate, unanswered questions, session outcomes, and topic performance. These analytics help identify why a generative AI agent has low resolution and high escalation rates. The other options provide broader service, search, or administrative analytics rather than detailed Copilot Studio agent performance analysis.

Question 36

HOTSPOT - A company has Microsoft Power Platform development, staging, and production environments. Each environment has its own Microsoft Dataverse tables and Azure AI Search index. You are designing an application lifecycle management (AIM) process to deploy a Microsoft Copilot Studio agent between the environments. The company has a Copilot Studio agent named Agent1 in development. Agent1 uses the following grounding data sources: • A Dataverse table named CustomerOrders • An Azure AI Search index named customer-knowledge You need to deploy Agent1 to production. The solution must ensure that the agent uses the production grounding data sources, minimizes downtime, and handles credentials and endpoints securely. What should you include in the deployment package solution, and what should you reconfigure after the deployment? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

Illustration for AB-100 question 36
Show Answer
Correct Answer: Include: Agent1 and references to the data sources Reconfigure: The Dataverse and Azure AI Search connections
Explanation:
Deploy the agent definition with references, not the actual Dataverse tables or Azure AI Search indexes, since each environment already has its own resources. After import, update the environment-specific connections (credentials/endpoints) so the agent uses the production Dataverse table and Azure AI Search index.

Question 37

A company processes invoices stored across multiple systems in multiple formats. You need to implement an AI solution to automate the invoice processing. The solution must meet the following requirements: • Automate multi-step invoice processing tasks, including document analysis, data validation, and approval routing. • Enable users to interact directly via Microsoft Teams to review and approve invoices. • Minimize development efforts to define and customize approval workflows. What should you include in the solution?

A. Azure Document Intelligence in Foundry Tools and Azure Logic Apps
B. a SharePoint agent
C. Microsoft Copilot Studio and AI Builder
D. Azure OpenAI and Azure Functions
Show Answer
Correct Answer: C
Explanation:
Microsoft Copilot Studio combined with AI Builder best fits the requirements. AI Builder provides prebuilt document processing capabilities for extracting invoice data from multiple invoice formats, while Copilot Studio can orchestrate multi-step workflows with Power Automate, support approval routing, and integrate with Microsoft Teams for user interaction, minimizing custom development.

Question 38

A company uses a Microsoft Copilot Studio agent to automate tasks in a web app. During testing, you discover that the automation sometimes fails because of frequent changes to the app's user interface. You need to recommend a solution to ensure that the agent successfully automates the tasks. The solution must minimize changes to the agent. What should you include in the recommendation?

A. Computer Use in Copilot Studio
B. custom models in Azure AI Studio
C. conversation topics in Copilot Studio
D. an agent flow in Copilot Studio
Show Answer
Correct Answer: A
Explanation:
Computer Use in Copilot Studio is designed to automate interactions with user interfaces in a human-like way and is more resilient to UI changes than brittle UI automation, minimizing the need to modify the agent when the web application's interface changes.

Question 39

You need to design an application lifecycle management (ALM) process for a Microsoft Power Platform environment that contains a solution named Solution1. Solution1 must include a custom connector for Copilot in Microsoft Dynamics 365 Customer Service. Solution1 must meet the following requirements: • Ensure that the custom connector can be deployed consistently across environments as part of the ALM process. • Allow the custom connector to be edited only in the development environment. What should you include in the design?

A. Add the custom connector to GitHub.
B. Share the custom connector.
C. Create the custom connector in the default solution.
D. Add the custom connector to Solution1.
Show Answer
Correct Answer: D
Explanation:
Custom connectors should be added to a solution so they are included in solution exports and deployments as part of the Power Platform ALM process. Keeping the solution unmanaged in development allows editing there, while deploying it as a managed solution to downstream environments makes the connector read-only, preventing edits outside development.

Question 40

Note: This section contains one or more sets of questions with the same scenario and problem. Each question presents a unique solution to the problem. You must determine whether the solution meets the stated goals. More than one solution in the set might solve the problem. It is also possible that none of the solutions in the set solve the problem. After you answer a question in this section, you will NOT be able to return. As a result, these questions do not appear on the Review Screen. A company has a Microsoft Dynamics 365 Sales environment that has Microsoft Copilot enabled. You need to customize Copilot by tailoring how opportunity summaries are generated or how they are presented to users. Solution: You configure AI Builder lead scoring models to influence opportunity summaries. Does this meet the goal?

A. Yes
B. No
Show Answer
Correct Answer: B
Explanation:
AI Builder lead scoring models are used to predict and score leads, not to customize Microsoft Copilot's opportunity summary generation or presentation in Dynamics 365 Sales. Tailoring Copilot summaries requires Copilot-specific customization capabilities rather than lead scoring models.

Question 41

Note: This section contains one or more sets of questions with the same scenario and problem. Each question presents a unique solution to the problem. You must determine whether the solution meets the stated goals. More than one solution in the set might solve the problem. It is also possible that none of the solutions in the set solve the problem. After you answer a question in this section, you will NOT be able to return. As a result, these questions do not appear on the Review Screen. A company has a Microsoft Dynamics 365 Sales environment that has Microsoft Copilot enabled. You need to customize Copilot by tailoring how opportunity summaries are generated or how they are presented to users. Solution: You build Microsoft Power Automate flows to trigger customized Copilot summaries. Does this meet the goal?

A. Yes
B. No
Show Answer
Correct Answer: B
Explanation:
Power Automate can automate processes around Dynamics 365 Sales, but it does not customize how Microsoft Copilot generates or presents opportunity summaries. Tailoring Copilot summaries requires Copilot customization capabilities (such as Copilot Studio or supported extensibility), not Power Automate flows.

$19

Get all 110 questions with detailed answers and explanations

  • Instant download HTML + PDF delivered the moment payment clears.
  • Secure Stripe checkout we never see or store your card details.
  • 7-day refund if files are defective see our refund policy.