Microsoft

PL-500 Free Practice Questions — Page 4

Question 39

DRAG DROP - You are designing a desktop automation solution. You must ensure that the automation includes error handling. The solution requires the following logic: • If an action fails in the automation, the flow must be redirected to a different flow. • If a group of actions often fails, a specific procedure must occur. You need to select the error handling methods to use for each requirement. Which error handling method or configuration should you select? To answer, drag the appropriate error handling method or configuration to the correct requirements. Each error handling method or configuration may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

Illustration for PL-500 question 39
Show Answer
Correct Answer: If an action fails, redirect the flow to a different flow: Run a subflow. If a group of actions often fails, a specific procedure must occur: Implement block-level handling.
Explanation:
Running a subflow allows redirecting execution to another flow when an action fails. Block-level handling applies a defined error procedure to a group of actions that commonly fail.

Question 41

You are using the Microsoft Power Apps maker portal to begin deployment of a solution. You are preparing for deployment of updates from a test environment to production. You need to deploy the solution. Which three actions should you perform? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

A. Set the solution version.
B. Create the environment.
C. Delete the solution.
D. Apply the solution upgrade.
E. Import the solution.
Show Answer
Correct Answer: A, D, E
Explanation:
To deploy updates from a test environment to production in Power Apps, you first set the solution version to track changes and ensure proper versioning. Then you import the solution into the target (production) environment. When updating an existing managed solution, you apply the solution upgrade so the new version replaces or upgrades the previous one. Creating an environment or deleting the solution are not part of the standard deployment update process.

Question 42

You are developing an RPA solution that requires browser automation. You are testing the flow. You observe that the flow does not interact with web page elements in Microsoft Edge. You need to troubleshoot the issue. What should you do?

A. Ensure the Power Automate for desktop browser extension is downloaded and enabled in Microsoft Edge.
B. Open Power Automate machine runtime and select Troubleshoot.
C. Ensure the UI flows/Selenium extension is downloaded and enabled in Microsoft Edge.
D. Enable error handling on the action to retry on failure.
Show Answer
Correct Answer: A
Explanation:
Power Automate for desktop relies on its browser extension to locate and interact with web elements. If the Edge extension is missing or disabled, the flow cannot interact with the page. Ensuring the Power Automate for desktop extension is installed and enabled in Microsoft Edge directly addresses the issue.

Question 44

You have an automation solution that uses a desktop flow. The flow reads data from a file that is stored on UserA's machine and writes data to an application. You import the solution to an environment that is connected to UserB's machine. UserB reports that the flow fails. An alert indicates that the path to the file does not exist. You confirm that the file is present on UserB's desktop. You need to resolve the issue. What should UserB do?

A. Move the file to the user's documents folder.
B. Modify the action to retry if the process cannot find the file.
C. Use the Get Windows environment variable action to read the USERNAME environment variable and use the value in the path to the user's desktop.
D. Change the access rights for the file to allow read operations for the current user.
Show Answer
Correct Answer: C
Explanation:
The desktop flow was created with a hard‑coded file path that includes UserA’s profile name. When the solution is imported to UserB’s machine, that path no longer exists even though the file is on UserB’s desktop. Using the Get Windows environment variable action to read the USERNAME variable allows the flow to dynamically build the correct desktop path for the current user, making the flow portable across machines and users.

Question 45

You are developing a Power Automate desktop flow to process new employee documentation. The flow has a variable for confidential bank account numbers. Users are able to view bank account numbers while the flow is tested. You need to ensure the bank account numbers are not visible in the flow. What should you do?

A. Turn on Secure Inputs in a cloud flow.
B. Mark the variable as sensitive.
C. Change the external name.
D. Mark variables produced as disabled.
Show Answer
Correct Answer: B
Explanation:
In Power Automate Desktop, marking a variable as sensitive masks its value during testing and execution logs, preventing confidential data like bank account numbers from being visible. The other options relate to cloud flows or do not control variable value visibility.

Question 46

Case study - This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided. To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study. At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section. To start the case study - To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. When you are ready to answer a question, click the Question button to return to the question. Background - Woodgrove Bank is a large, member-owned bank in the United States Woodgrove Bank provides financial products with low customer fees and direct customer service. Woodgrove Bank has 177 branches across the United States with 5.000 branch staff and supervisors serving over 750,000 members. The primary languages used by most members include English and Spanish when interacting with customer service representatives. The Woodgrove Bank headquarters is in California and has 450 office workers. The office workers include financial advisors, customer service representatives, finance clerks, and IT personnel. Current environment. Bank applications • An application named Banker Desktop. The branch employees use this desktop app to review business transactions and to perform core banking updates. • An application named Member Management System. This application is a custom customer relationship management (CRM) that integrates with other systems by using an API interface. • An application named Fraud Finder. This application is a mission-critical, fraud management application that runs on the employees' desktops. The bank has experienced challenges integrating the application with other systems and is expensive to support. • SharePoint Online provides an employee intranet as well as a member document management system that includes polices, contracts, statements, and financial planning documents. • Microsoft Excel is used to perform calculations and run macros. Branch employees may have multiple Microsoft Excel workbooks open on their desktop simultaneously. Current environment. Bank devices • All supervisors are provided with a mobile device that can be used to access company email and respond to approval requests. • All branch employees and supervisors are provided with a Windows workstation. Requirements. New member enrollment Woodgrove Bank requires new members to sign up online to start the onboarding process. The bank requires some manual steps to be performed during the onboarding process. First step: • Members complete an online Woodgrove Bank document and email the PDF attachment to the bank’s shared mailbox for processing. Second step: • Members are asked to provide secondary identification to their local branch, such as a utility bill, to validate their physical address. • Branch staff scan the secondary identification in English or Spanish using optical character recognition (OCR) technology. Third step: • A branch supervisor approves the members’ application from their mobile device. • Only supervisors are authorized to complete application approvals. Fourth step: • Data that is received from applications must be validated to ensure it adheres to the bank's naming standards. The bank has the following requirements for the members’ data: • New members must be enrolled by using the document automation solution. • Member data is subject to regulatory requirements and should not be used for non-business purposes. • A desktop workflow is required to retrieve member information from the Member Management System on-demand or by using a cloud flow. Requirements. Bank fees - The process for calculating bank fees include: • using a shared Excel fee workbook with an embedded macro, and • an attended desktop flow that is required to automate the fee workbook process. The flow should open an Excel workbook and calculate the members' fees based on the number of products. Requirements. Fraud detection - The bank has the following requirements to minimize fraud: • Branch employees must use the Fraud Finder application during onboarding to validate a member’s identity with other third-party systems. • Branch employees must be able to search for a member in the Fraud Finder application by using a member's full name or physical address. • If fraudulent activity is identified, a notification with member details must be sent to the internal fraud investigation team. Requirements. Technical - The bank has the following technical requirements: Flows - • The Fraud Finder application uses a custom connector with Power Automate to run fraud checks. • The application approval process triggers a cloud flow, then starts an attended desktop flow on the branch employee s workstation and completes the approval. • The banker desktop flow runs using the default priority • An IT administrator is the co-owner of the banker desktop flow. • The IT department will be installing the required OCR language packs. • The Extract text with OCR action is used to import the members' secondary identification Member Management System - • A secure Azure function requires a subscription key to retrieve members’ information. • Production flows must connect to the Member Management System with a custom connector. The connector uses the Azure function to perform programmatic retrievals, creates, and updates. • The host URL has been added to the custom connector as a new pattern. • A tenant-level Microsoft Power Platform data loss prevention (DLP) policy has been created to manage the production environment. • A developer creates a desktop flow to automate data entry into a test instance of the Member Management System. • A developer creates an on-demand attended desktop flow to connect to a data validation site and retrieve the most current information for a member. Banker desktop application - • A banker desktop flow is required to update the core banking system with other systems. • When a transaction is complete, the branch employee submits the request by using a submit button. • After submitting the request, an instant cloud flow calls an unattended desktop flow to complete the core banking update. • The banker desktop flow must be prioritized for all future transactions. Deployment & testing - • Development data must be confined to the development environment until the data is ready for user acceptance testing (UAT). • The production environment in SharePoint Online must connect to the development instance of the Member Management System. • Developers must be able to deploy software every two weeks during a scheduled maintenance window. • The banker desktop flow must continue to run during any planned maintenance. • The fraud custom connector requires a policy operation named EscalateForFraud with a parameter that uses the members' full name in the request. Scalability - • The bank requires a machine group to distribute the automation workload and to optimize productivity. • The IT administrator needs to silently register 20 new machines to Power Automate and then add them to the machine group. Security - • The IT administrator uses a service principal account for machine connection. • The IT administrator has the Desktop Flow Machine Owner role. Issues - A branch staff member reports the document automation solution is not processing new members’ data and emails are not being sent for approvals. An IT administrator reports that the banker desktop flow has become unresponsive from data that is queued in another flow. Code - A Power Automate developer created the following script for the Member Management System desktop flow: You need to resolve the document processing issue. Which two components should you verify? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

A. The document processor flow is turned on.
B. The email importer flow is set to include attachments.
C. The document automation validator flow includes business logic.
D. The shared mailbox is set in the email importer flow.
Show Answer
Correct Answer: B, D
Explanation:
The issue is that document processing is not occurring and approval emails are not being sent. The document automation relies on an email importer flow that monitors a shared mailbox and processes incoming emails with PDF attachments. You should verify that the email importer flow is configured to include attachments so the documents can be processed, and that it is correctly pointed to the shared mailbox where members send their enrollment PDFs. If either is misconfigured, documents will not be processed and downstream approval emails will not be triggered.

Question 47

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. You are developing a solution for a medical practice. The solution must use an artificial intelligence (AI) model to evaluate medical X-ray images and detect broken bones. You need to create the AI model for the solution. Solution: Use Visual Studio to create the model. Does the solution meet the goal?

A. Yes
B. No
Show Answer
Correct Answer: B
Explanation:
The goal is to create an AI model that can analyze X-ray images and detect fractures. Visual Studio is an integrated development environment, not an AI modeling service or framework by itself. While it can be used to write code, it does not inherently provide the medical image training, model creation, or AI services required to build such a model. Therefore, using Visual Studio alone does not meet the goal.

Question 48

DRAG DROP - You are setting up a data loss prevention (DLP) policy for an environment. The default policy group is set to Non-business. You must configure the following apps in the policy: • AppA will be used for tracking business-sensitive data. • AppB will be deployed in six months and must be automatically added to the published policy. • AppC uses a custom connector. The connector uses personal data for testing. When testing is complete, the connector will connect to business-sensitive data. You need to select the appropriate policy for each app. Which policy should you use for each app? To answer, drag the appropriate policies to the correct apps. Each app may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

Illustration for PL-500 question 48
Show Answer
Correct Answer: AppA: Business data AppB: Default group AppC: Blocked
Explanation:
AppA handles business‑sensitive data, so it must be in the Business data group. AppB should be automatically added when deployed, which is achieved by keeping it in the Default group. AppC uses personal data during testing via a custom connector, so it must be Blocked to prevent mixing personal and business data until it is ready for business use.

Question 49

Case study - This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided. To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study. At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section. To start the case study - To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. When you are ready to answer a question, click the Question button to return to the question. Background - City Power and Light is one of the biggest energy companies in North America. They extract, produce and transport oil. The company has more than 50 offices and 100 oil extraction facilities throughout the United States, Canada, and Mexico. They use railways, trucks, and pipelines to move oil and gas from their facilities. The company provides the following services: • Produce oil from oil sands safely, responsibly, and reliably. • Refine crude oil into high-quality products. • Develop and manage wind power facilities. • Transport oil to different countries/regions. City Power and Light uses various Microsoft software products to manage its daily actives and run its machine-critical applications. Requirements - ManagePipelineMaintenanceTasks - A user named Admin1 creates a cloud flow named ManagePipelineMaintenanceTasks. Admin1 applies a data loss prevention (DLP) policy to the flow. Admin1 shares the flow with a user named PipelineManager1 as co-owner. You must determine the actions that PipelineManager1 can perform. MaintenanceScheduler - You create a cloud flow that uses a desktop flow. The desktop flow connects to third-party services to fetch information. You must not permit the desktop flow to run for more than 20 minutes. You must configure sharing for MaintenanceScheduler to meet the following requirements: • User1 must be able to work with you to modify the desktop flow. • User2 must be able to access and review the run history for the cloud flow. • You must grant User3 permissions to run but not modify the desktop flow. ERPDataOperations flow - City Power and light uses an enterprise resource planning (ERP) system. The ERP system does not have an API. Each day the company receives an email that contains an attachment. The attachment lists orders from the company’s rail transportation partners. You must create an automation solution that reads the contents of the email and writes records to the ERP system. The solution must pass credential from a cloud flow to a desktop flow. RailStatusUpdater - City Power and Light actively monitors all products in transit. You must create a flow named RailStatusUpdater that manages communications with railways that transport the company’s products. RailStatusUpdater includes five desktop flow actions. You must run the desktop flows in attended mode during testing. You must run the desktop flows in unattended mode after you deploy the solution. You must minimize administrative efforts. Packaging - All flow automations must be created in a solution. All required components to support the flows must be included in the solution. Issues - ProductionMonitor flow - You create a cloud flow named ProductionMonitor which uses the Manually trigger a flow trigger. You plan to trigger ProductionMonitor from a cloud flow named ProdManager. You add a Run a Child flow action in ProdManager to trigger ProductionMonitor. When you attempt to save ProdManager the following error message displays: Request to XRM API failed with error: 'Message:Flow client error returned with status code "Bad request" and details "("error": {"code":ChildFlowUnsupportedForinvokerConnections", "message": The workflow with id 8d3bcde7-7e98-eb11-b1ac-000d3a32d53f", named FlowA cannot be used as a child workflow because child workflows only support embedded connections. "}}"Code" 0x80060467 InnerError.' CapacityPlanning flow - Developers within the company use cloud flows to access data from an on-premises capacity planning system. You observe significant increases to the volume of traffic that the on-premises data gateway processes each day. You must minimize gateway failures. DataCollector flow - You have a desktop flow that interacts with a web form. The flow must write data to several fields on the form. You are testing the flow. The flow fails when attempting to write data to any field on the web form. RailStatusUpdater flow - The RailStatusUpdater flow occasionally fails due to machine connection errors. You can usually get the desktop flow to complete by resubmitting the cloud flow run. You must automate the retry process to ensure that you do not need to manually resubmit the cloud flow when machine connection errors occur. You need to resolve the issue reported with the RailStatusUpdater flow. What are two possible ways to achieve the goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

A. Call a separate child cloud flow to perform the desktop flow a second time.
B. Create a duplicate action for the desktop flow to run after the first desktop flow.
C. Put the desktop flow action into a Do until loop. Run until the desktop flow is successful.
D. Create a duplicate action for the desktop flow and configure the duplicate action to run if the first desktop flow action fails.
Show Answer
Correct Answer: C, D
Explanation:
The goal is to automatically retry the desktop flow when machine connection errors occur, without manual resubmission. Option C is correct because placing the desktop flow action inside a Do until loop allows the flow to automatically retry execution until a success condition is met (for example, based on the action outcome or a variable set on success/failure). Option D is also correct because duplicating the desktop flow action and configuring the second action to run only if the first one fails uses Power Automate’s built-in error handling. This provides an automatic retry with minimal administrative effort. Options A and B do not directly leverage built-in retry or failure-handling mechanisms and add unnecessary complexity or do not guarantee execution only on failure.

Question 50

HOTSPOT - You are developing automation for an application. You plan to use the application on legacy desktop applications and browser applications. You need to select the appropriate scripting language based on the requirements. Which scripting language action should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

Illustration for PL-500 question 50
Show Answer
Correct Answer: Automate SAP: Run VBScript Automate website: Run JavaScript function on webpage Create new scheduled task on Windows: Run PowerShell script Silently run console application: Run DOS command
Explanation:
SAP GUI automation relies on VBScript. Browser automation executes JavaScript within the webpage. Windows scheduled tasks are best created and managed with PowerShell. Console apps can be executed silently via DOS commands.

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