This is the free Microsoft PL-500 practice question bank —
80 of 157 total questions, each with a full explanation, free to
read with no signup required. Updated 2026-04-24.
Every answer is verified against official Microsoft documentation —
see our methodology.
Question 1
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear on the review screen.
You are implementing an automation that involves a publicly accessible external API. The API is hosted on the Microsoft Azure platform and requires Basic authentication.
Automations must execute without reliance on additional infrastructure.
You need to connect with and perform actions against the external API.
Solution: Create a cloud flow. Use the HTTP connector.
Does the solution meet the goal?
A. Yes
B. No
Show Answer
Correct Answer: A
Explanation: A cloud flow can run fully in Power Automate without additional infrastructure, and the built-in HTTP connector supports Basic authentication. Since the API is publicly accessible and hosted on Azure, using the HTTP connector in a cloud flow satisfies the connectivity and authentication requirements.
Question 2
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear on the review screen.
You are implementing an automation that involves a publicly accessible external API. The API is hosted on the Microsoft Azure platform and requires Basic authentication.
Automations must execute without reliance on additional infrastructure.
You need to connect with and perform actions against the external API.
Solution: Create a cloud flow. Use the HTTP with Microsoft Entra ID connector.
Does the solution meet the goal?
A. Yes
B. No
Show Answer
Correct Answer: B
Explanation: The external API requires Basic authentication, but the HTTP with Microsoft Entra ID connector is designed for Microsoft Entra ID (OAuth-based) authentication. Since the authentication method does not match the API requirement, this solution would not successfully connect to the API and therefore does not meet the goal.
Question 7
DRAG DROP
-
You are creating a purchase requisition model-driven application for a company.
Access to the app must be limited to only a few specific employees.
After the app is deployed to production, you need to share it with the specified users.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Show Answer
Correct Answer: Search for the user with whom to share.
Select the User role to share with the user.
Select the security role for the user.
Explanation: To share a model-driven app with limited employees, you first identify the user, then grant them access level (User, not Co-owner), and finally assign the appropriate security role that controls what they can see and do in the app.
Question 9
DRAG DROP
-
You are working on an automation solution that uses multiple approval stages.
You observe that each approval stage has the same logic. You build a dedicated child flow that handles a single approval step.
‘When you try to save the parent flow, it displays the following error: “Action ‘Run_a_Child_Flow’ has defined a child flow that contains ‘run-only user’ connections. Update the child flow for action ‘Run_a_Child_Flow’ to not use ‘run-only user’ connections.”
You need to fix the solution to be able to save the parent flow.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order Steps to save the parent flow.
Show Answer
Correct Answer: Open child flow details
Edit Run only users
Select Use this connection for each connection
Save the parent flow
Explanation: The error occurs because the child flow uses run-only user connections. Open the child flow settings, edit Run only users, and change each connection to Use this connection so the child flow no longer depends on run-only users. After updating the child flow, the parent flow can be saved successfully.
Question 11
DRAG DROP
-
A company is evaluating AI capabilities in Microsoft Power Platform.
The company requires fulfillment of the following tasks:
• Scan and extract handwritten receipts from customers into text values.
• Analyze customer feedback for negative sentiments. If negativity reaches a specified threshold, generate text for an email to send to the customer.
• When analyzing an image, identify the number of times a product contains the company name.
• Analyze and automatically summarize all customer feedback statements received during a timeframe.
You need to recommend the capability to use for each requirement.
Which features should you recommend? To answer, move the appropriate Al capabilities to the correct requirements. You may use each AI capability once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Show Answer
Correct Answer: Scan handwritten receipts.
Text recognition
Generate an automated response from negative feedback.
Sentiment analysis
Count company product references.
Object detection
Summarize customer feedback.
Custom prompts
Explanation: Text recognition (OCR) extracts handwritten text. Sentiment analysis detects negative sentiment and can trigger automated responses. Object detection counts occurrences of products or logos in images. Custom prompts enable generative AI to summarize large volumes of customer feedback.
Question 12
You build a canvas app that connects to a custom API using a custom connector.
The API allows the app to connect to a test or production instance of the service. Users must provide a unique login and password combination that is specific to either test or production.
You need to configure the authentication settings in the connector.
What should you configure?
A. connectionParameterSets in apiProperties.json
B. apiDefinition in apiProperties.json
C. connectionParameters in apiProperties.json
Show Answer
Correct Answer: A
Explanation: connectionParameterSets in apiProperties.json allows defining multiple sets of connection parameters for a single custom connector. This is used to let users choose between environments (such as test and production), each with its own authentication details like unique login and password. connectionParameters defines a single set only, and apiDefinition is for the API schema, not authentication configuration.
Question 14
DRAG DROP -
Case study -
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.
To start the case study -
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. When you are ready to answer a question, click the Question button to return to the question.
Background -
First Up Consultants is a professional services organization headquartered in Europe, with offices in North America. The company supports small- to medium-sized and enterprise organizations with a range of information technology, project management, change management, and finance management consultancy needs. The organization employs 500 full-time consultants and engages with over 1,000 external contractors to support the delivery of its various projects.
Current environment -
The company has been using Microsoft Power Platform for several years and currently has the following implemented:
• A model-driven app named Project Planning Application that is used by the project management office (PMO) team within the company to plan, schedule and collate information for each client project. The application supports the following functionality areas: o Storage for project-level information, such as start date, end date and client data. o A series of inputs to capture detailed information for statements of work as part of a standard document format. This information is manually entered by the PMO team. o Information regarding internal and external consultants is stored within a custom table called Resources. o Information within the Resources table regarding full-time consultants is typically populated manually by the PMO team. For external consultants, the company regularly attends industry events and collates business cards for potential new employees or external contractors. Information regarding these individuals is then manually entered into the application. The PMO team then asks suitable candidates to complete an application form in Microsoft Word standard format and upload it via a secure URL. Again, the PMO team then manually enters the data into Project Planning Application.
• A canvas app named Time Entry Application is used by the employees and external contractors to capture the time worked on projects. The application has been configured with the following defined controls: o dpStartDate: A date picker control to indicate the start date of the time entry. o dpEndDate: A date picker control to indicate the end date of the time entry. o inptDescription: A control used to indicate the type of activity and project worked on.
• A mobile app stores the current user's email address as part of a variable called varUserName.
The company uses Microsoft SharePoint on premises to store all sensitive documents. Company policy mandates that all client-related documents are stored within this environment only.
The company uses SAP as its back-end accounting system. The company maintains separate SAP systems in each legal jurisdiction where it is based. The system is relied upon for the following critical business processes:
• External contractors working on a project send their invoices to a dedicated mailbox that is monitored by the company's accounting team. The accounting team must then manually process these invoices into SAP at the end of each month. Due to the number of external contractors, hundreds of invoices must be processes monthly.
• Basic API access for the SAP system is provided via a mixture of native application APIs and a middleware Simple Object Access Protocol (SOAP) API hosted on premises. The middleware API supports the ability to post time entries against the relevant projects in any SAP system by specifying the system and client ID as a query parameter in the URL. The middleware API was developed several years ago, and the source code is no longer available. Data is returned in XML format, which can then be analyzed further.
• When a project enters the closure phase, members of the PMO team need to navigate to SAP, enter some details, and then capture information from a PDF that is generated and opened on the screen, such as the final settlement amount. This information is then manually entered into Project Planning Application.
The company maintains a separate system containing detailed profile information regarding internal employees. The PMO team currently manually enters information from this system into the Resources table. Developers in the company have created a modern REST API for this system, which is actively maintained. The system contains highly sensitive personal information (PI) regarding each employee.
The company has several on-premises Windows environments that it has identified as suitable for usage because they exist within the same physical network as SAP and the middleware API. These environments must be patched regularly, and all activities targeting these environments must be automated.
Project Planning Application -
• Rather than manually populating the statement of work information, users should place it in a SharePoint folder for this information to be extracted and mapped to the correct inputs.
• A new automation is required to integrate with the profile information system. Because the company plans to consume this data in several ways, a streamlined mechanism for working with the API is required to improve reusability.
• An automation is required to handle the project closure steps in SAP and to store the relevant information from SAP into the app.
• Once a new candidate uploads a completed application form, information from the form should be copied automatically into Project Planning Application.
Time Entry Application -
• Time Entry Application needs to be extended to integrate alongside SAP, ensuring postings for time entries are processed successfully. When a time entry is submitted, the entry should be posted automatically to SAP.
• Time entries must always be submitted with relevant text that indicates the type of activity and project worked on.
• The automation should be able to detect and handle any errors that occur when posting individual time entries.
Invoice Processing -
• Invoices sent to the account’s mailbox must be processed automatically and created as invoices within SAP.
General -
• Development efforts should be avoided or mitigated when there is native functionality already available.
• Reusability of components is desired to assist citizen developers in creating any solutions in future.
• All automation activities should run without disruption during an outage or a patching cycle.
• Use of username and password credentials should be avoided.
• Automations should not rely on human intervention to execute.
• Use of public cloud file services should be restricted.
• Where possible, JSON should be the preferred format when transferring data.
Issues -
• Users within the PMO team report that it takes many hours to put the data from each business card into the system.
• You create the automation to process the time entries, called Submit Time Entry, and add it to the application. Users report issues with the formula used to connect to the automation.
• During a monthly patch cycle, IT support team members cannot identify the correct steps to patch the machine without disrupting any automation.
• While performing an audit of the new solution during the test phase, the company's information security team identifies that users can freely save confidential documents to OneDrive for Business.
• When creating the automation for the project closure process, you discover that some of the required information needs to be exported via the SAP GUI and extracted from a comma-separated value (CSV) file.
• When building the automation for the profile information system, you identify that all requests into the API will fail unless the following HTTP header value is specified: o Accept: application/json
You need to determine the correct group for each connector used in the automations.
Which groups should you use? To answer, move the appropriate connector to the correct group. You may use each group once, more than once, or not at all.
You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Show Answer
Correct Answer: SharePoint: Business
OneDrive for Business: Non-business
Profile information: Blocked
Explanation: SharePoint is the approved system for storing client and sensitive business documents, so it belongs in the Business group. OneDrive for Business must be restricted because audits identified uncontrolled saving of confidential data, so it is classified as Non-business to prevent business data use. The profile information connector exposes highly sensitive personal information and requires strict protection, so it should be Blocked.
Question 16
Case study -
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.
To start the case study -
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. When you are ready to answer a question, click the Question button to return to the question.
Background -
First Up Consultants is a professional services organization headquartered in Europe, with offices in North America. The company supports small- to medium-sized and enterprise organizations with a range of information technology, project management, change management, and finance management consultancy needs. The organization employs 500 full-time consultants and engages with over 1,000 external contractors to support the delivery of its various projects.
Current environment -
The company has been using Microsoft Power Platform for several years and currently has the following implemented:
• A model-driven app named Project Planning Application that is used by the project management office (PMO) team within the company to plan, schedule and collate information for each client project. The application supports the following functionality areas: o Storage for project-level information, such as start date, end date and client data. o A series of inputs to capture detailed information for statements of work as part of a standard document format. This information is manually entered by the PMO team. o Information regarding internal and external consultants is stored within a custom table called Resources. o Information within the Resources table regarding full-time consultants is typically populated manually by the PMO team. For external consultants, the company regularly attends industry events and collates business cards for potential new employees or external contractors. Information regarding these individuals is then manually entered into the application. The PMO team then asks suitable candidates to complete an application form in Microsoft Word standard format and upload it via a secure URL. Again, the PMO team then manually enters the data into Project Planning Application.
• A canvas app named Time Entry Application is used by the employees and external contractors to capture the time worked on projects. The application has been configured with the following defined controls: o dpStartDate: A date picker control to indicate the start date of the time entry. o dpEndDate: A date picker control to indicate the end date of the time entry. o inptDescription: A control used to indicate the type of activity and project worked on.
• A mobile app stores the current user's email address as part of a variable called varUserName.
The company uses Microsoft SharePoint on premises to store all sensitive documents. Company policy mandates that all client-related documents are stored within this environment only.
The company uses SAP as its back-end accounting system. The company maintains separate SAP systems in each legal jurisdiction where it is based. The system is relied upon for the following critical business processes:
• External contractors working on a project send their invoices to a dedicated mailbox that is monitored by the company's accounting team. The accounting team must then manually process these invoices into SAP at the end of each month. Due to the number of external contractors, hundreds of invoices must be processes monthly.
• Basic API access for the SAP system is provided via a mixture of native application APIs and a middleware Simple Object Access Protocol (SOAP) API hosted on premises. The middleware API supports the ability to post time entries against the relevant projects in any SAP system by specifying the system and client ID as a query parameter in the URL. The middleware API was developed several years ago, and the source code is no longer available. Data is returned in XML format, which can then be analyzed further.
• When a project enters the closure phase, members of the PMO team need to navigate to SAP, enter some details, and then capture information from a PDF that is generated and opened on the screen, such as the final settlement amount. This information is then manually entered into Project Planning Application.
The company maintains a separate system containing detailed profile information regarding internal employees. The PMO team currently manually enters information from this system into the Resources table. Developers in the company have created a modern REST API for this system, which is actively maintained. The system contains highly sensitive personal information (PI) regarding each employee.
The company has several on-premises Windows environments that it has identified as suitable for usage because they exist within the same physical network as SAP and the middleware API. These environments must be patched regularly, and all activities targeting these environments must be automated.
Project Planning Application -
• Rather than manually populating the statement of work information, users should place it in a SharePoint folder for this information to be extracted and mapped to the correct inputs.
• A new automation is required to integrate with the profile information system. Because the company plans to consume this data in several ways, a streamlined mechanism for working with the API is required to improve reusability.
• An automation is required to handle the project closure steps in SAP and to store the relevant information from SAP into the app.
• Once a new candidate uploads a completed application form, information from the form should be copied automatically into Project Planning Application.
Time Entry Application -
• Time Entry Application needs to be extended to integrate alongside SAP, ensuring postings for time entries are processed successfully. When a time entry is submitted, the entry should be posted automatically to SAP.
• Time entries must always be submitted with relevant text that indicates the type of activity and project worked on.
• The automation should be able to detect and handle any errors that occur when posting individual time entries.
Invoice Processing -
• Invoices sent to the account’s mailbox must be processed automatically and created as invoices within SAP.
General -
• Development efforts should be avoided or mitigated when there is native functionality already available.
• Reusability of components is desired to assist citizen developers in creating any solutions in future.
• All automation activities should run without disruption during an outage or a patching cycle.
• Use of username and password credentials should be avoided.
• Automations should not rely on human intervention to execute.
• Use of public cloud file services should be restricted.
• Where possible, JSON should be the preferred format when transferring data.
Issues -
• Users within the PMO team report that it takes many hours to put the data from each business card into the system.
• You create the automation to process the time entries, called Submit Time Entry, and add it to the application. Users report issues with the formula used to connect to the automation.
• During a monthly patch cycle, IT support team members cannot identify the correct steps to patch the machine without disrupting any automation.
• While performing an audit of the new solution during the test phase, the company's information security team identifies that users can freely save confidential documents to OneDrive for Business.
• When creating the automation for the project closure process, you discover that some of the required information needs to be exported via the SAP GUI and extracted from a comma-separated value (CSV) file.
• When building the automation for the profile information system, you identify that all requests into the API will fail unless the following HTTP header value is specified: o Accept: application/json
You need to resolve the issue with the profile information system automation.
What should you do?
A. Set HTTP host URL.
B. Set query string parameter.
C. Define a policy.
D. Define a data loss prevention policy
E. Create custom code.
Show Answer
Correct Answer: C
Explanation: The REST API requires the HTTP header Accept: application/json for all requests. In Power Platform (custom connectors/HTTP actions), defining a policy allows you to enforce required headers automatically for every call, improving reusability and avoiding custom code. Other options do not address setting mandatory HTTP headers.
Question 17
DRAG DROP -
You design an attended Power Automate desktop flow that updates orders in an order enterprise resource planning (ERP) system.
A warehouse supervisor enters the order status and fulfilment date when an order is fulfilled.
The flow must be installed on a desktop computer in the warehouse and triggered by using a shortcut.
You need to configure the flow to deploy and run.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Show Answer
Correct Answer: Create the desktop shortcut for the flow.
Launch the flow using the desktop shortcut.
Dismiss the External invocation warning message.
Enter the order status and fulfillment date values when prompted.
Explanation: An attended desktop flow is deployed by creating a desktop shortcut. The supervisor runs it via the shortcut, acknowledges the external invocation warning, and then provides the required input values when prompted.
Question 18
HOTSPOT -
A company runs a process that includes multiple applications and departments.
The process contains several constraints and could be more efficient.
You need to understand the process and identify problems.
Which feature should you use for each scenario? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Show Answer
Correct Answer: Discover automation opportunities in the organization:
Process mining
Understand what employees do:
Task mining
Group similar steps for better readability:
Activity
Connect to get live data from data source:
Recording
Explanation: Process mining analyzes end‑to‑end processes across systems to find inefficiencies and automation opportunities. Task mining captures how employees perform their work at the desktop level. Activity is used to logically group steps for clearer process models. Recording connects directly to live data sources or user actions to capture real execution data.
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