Understand generative AI fundamentals (25–30%)
- Understand how Copilot works to keep your organization’s information private and secure
- Understand how the context, like your work files, web data, or the app you’re using, can affect Copilot responses
- Understand the difference between a chat experience and an agent experience
- Understand the use case for creating your own agent
- Understand the differences in features and capabilities of the Copilot experience in various Microsoft 365 apps
- Identify common risks, including fabrications, prompt injection, and over-reliance
- Select verification steps appropriate to the task, including citation checks and human review
- Recognize and mitigate risks to sensitive data
- Understand how data protection restricts prompt results