This is a case study. Case studies are not timed separately from other exam sections. You can use as much exam time as you would like to complete each case study. However, there might be additional case studies or other exam sections. Manage your time to ensure that you can complete all the exam sections in the time provided. Pay attention to the Exam Progress at the top of the screen so you have sufficient time to complete any exam sections that follow this case study.
To answer the case study questions, you will need to reference information that is provided in the case. Case studies and associated questions might contain exhibits or other resources that provide more information about the scenario described in the case. Information provided in an individual question does not apply to the other questions in the case study.
A Review Screen will appear at the end of this case study. From the Review Screen, you can review and change your answers before you move to the next exam section. After you leave this case study, you will NOT be able to return to it.
To start the case study
To display the first question in this case study, select the “Next” button. To the left of the question, a menu provides links to information such as business requirements, the existing environment, and problem statements. Please read through all this information before answering any questions. When you are ready to answer a question, select the “Question” button to return to the question.
Contoso, Ltd. is a consulting company that has a main office in San Francisco and a branch office in Dallas.
Existing Environment
Microsoft Entra configuration
Contoso has an Azure subscription.
Contoso has a Microsoft 365 E5 subscription.
Contoso has a Microsoft Entra tenant named contoso.com. The tenant has an administrative unit named AU1 that contains the following membership rule.
(device.deviceTrustType –eq “Workplace”) and (device.deviceOSType –in [“Windows”, “Android”])
The tenant contains the cloud-only users shown in the following table.
The tenant contains the groups shown in the following table.
The tenant contains the devices shown in the following table.
All the devices are managed by using Microsoft Intune.
Microsoft Entra authentication methods
Contoso contains an Authentication methods policy for Microsoft Authenticator that has the following settings:
Include: Group1
Exclude: Group3
Authentication mode: Passwordless
Privileged Identity Management (PIM) configuration
Privileged roles are managed by using Privileged Identity Management (PIM).
The PIM settings for the AI Administrator role are configured as shown in the following table.
Email configuration
Each user has a Microsoft Exchange mailbox.
Contoso contains an anti-spam outbound policy named Antispam1 that has the following configurations:
Included groups: Group4
Excluded users: User2
Set an external message limit: 3
Set an internal message limit: 5
Set a daily message limit: 13
Restriction placed on users who reach the message limit: Restrict the user from sending mail
Microsoft SharePoint configuration
Contoso has a Microsoft SharePoint site named Site1 that stores the following types of content and various other documents:
Project documents: All the documents have a project code that includes the letters PR, followed by a dash and nine digits (for example PR-123456789).
Proposal documents: All the documents have a customer ID that includes seven to 10 alphanumerical characters. All the customer IDs are recorded in a Microsoft Excel workbook.
Feedback forms: All the documents were created by using the same template.
Microsoft AI services
Contoso implements the following Microsoft AI services:
Microsoft 365 Copilot for selected users
Microsoft Foundry agents, including an agent named Agent1
Requirements
Planned changes
Contoso plans to implement the following changes:
Issue new Android devices to the Group1 users.
Assign Microsoft 365 Copilot licenses to the users in Group1.
Add an additional email address alias for the users in Group4.
Create a Conditional Access policy named CAPolicy1 for Group3.
Disable web search for Microsoft 365 Copilot and Microsoft 365 Copilot Chat.
Create classifiers to identify project documents and proposal documents stored on Site1.
Technical requirements
Contoso identifies the following technical requirements:
The users in Group3 that access Microsoft 365 resources from anonymous IP addresses must complete multifactor authentication (MFA).
Microsoft 365 Copilot responses must NOT use content from the project documents stored on Site1.
Microsoft 365 Copilot responses must use content from only Microsoft 365 locations.
The total costs of Agent1 must be monitored and evaluated monthly.
All the Android devices must be registered in Microsoft Entra.
Administrative effort must be minimized.
Administrative costs must be minimized.
You implement the planned change for Group1.
Which users are licensed for Microsoft 365 Copilot?
A. User1 only
B. Admin1 and User1 only
C. User1 and User2 only
D. Admin1, Admin3, User1, and User2
Show Answer
Correct Answer: A
Explanation: Only User1 is a direct user member of Group1. Admin1 and Admin3 are members of nested Group2, and User2 is a member of nested Group3. Group-based licensing does not apply licenses through nested groups, so those users are not licensed.
Question 11
You have a Microsoft 365 subscription.
You are preparing for an upcoming compliance audit by reviewing current agent governance gaps.
You need to provide a direct path to remediate the following agent governance gaps:
Agents that lack lifecycle accountability
Agent requests awaiting administrative action
Agents with security or compliance risk signals
What should you use?
A. The Microsoft 365 Copilot Agent usage report
B. Overview in Copilot Control System
C. Overview in Microsoft Agent 365
D. Improvement actions in Microsoft Purview Compliance Manager
E. Tools in Microsoft Agent 365
Show Answer
Correct Answer: C
Explanation: Use **Overview in Microsoft Agent 365**. Its governance action cards surface agents without owners, pending agent requests, and agents at risk, providing administrators a direct path to address each gap.
Question 12
You have a Microsoft 365 E5 subscription and use Microsoft Intune for managing mobile devices.
You need to access service health alerts from a mobile phone.
What should you use?
A. Intune Company Portal
B. the Intune app
C. the Microsoft 365 Admin mobile app
D. the Microsoft Authenticator app
Show Answer
Correct Answer: C
Explanation: Use the Microsoft 365 Admin mobile app to view service health alerts and incidents from a mobile phone. The Intune and Authenticator apps do not provide this service-health monitoring.
Question 12
You have a Microsoft 365 subscription that uses Microsoft Agent 365. The subscription contains multiple agents that are discoverable in the agent registry.
Your company is preparing for an internal AI governance audit. The audit team requires a formal assessment of AI regulatory controls for agents and recommended improvement actions.
You need to recommend a solution that provides the required assessment.
What should you include in the recommendation?
A. Microsoft Purview Compliance Manager
B. Microsoft Purview eDiscovery
C. Search in Microsoft Purview Audit
D. the Microsoft 365 Copilot Agent usage report
Show Answer
Correct Answer: A
Explanation: Microsoft Purview Compliance Manager provides assessments for regulatory and industry requirements, including AI-related controls, and recommends improvement actions to help address gaps. eDiscovery, Audit search, and the agent usage report serve legal discovery, activity logging, and usage monitoring—not formal control assessments.
Question 13
HOTSPOT
You have a Microsoft 365 subscription that contains two groups named Group1 and Group2.
You need to configure tenant notifications to meet the following requirements.
Group1: Receive email notifications when major service updates occur.
Group2: Receive email alerts when Microsoft 365 maintenance event occur.
Which type of notification should you configure for each group?
Show Answer
Correct Answer: Group1: Message Center Preferences
Group2: Service Health alerts
Explanation: Message Center Preferences provide email notifications about major service updates. Service Health alerts provide email notifications about service events, including maintenance.
Question 13
You have a Microsoft 365 subscription. The subscription contains multiple agents that use Microsoft SharePoint and OneDrive content for knowledge.
You need to identify SharePoint sites and OneDrive accounts that have had agent interactions during the last 30 days. The solution must minimize administrative effort.
What should you use?
A. data access governance reports
B. the Microsoft 365 Copilot Agent usage report
C. a search Microsoft Purview Audit
D. an agent access insights report
Show Answer
Correct Answer: D
Explanation: The agent access insights report identifies SharePoint sites and OneDrive accounts involved in agent interactions without requiring a manual audit-log search. The Microsoft 365 Copilot Agent usage report focuses on agent usage rather than identifying the content locations accessed.
Question 14
HOTSPOT
You have a Microsoft 365 subscription that contains a security group named Group1.The object ID of Group1 is stored in a PowerShell variable named $groupId.
You have a CSV file named C:\Temp\members.csv that contains a column named memberObjectId. The column stores the directory object ID of each user that will be added to Group1.
You need to perform a bulk membership update for Group1 by using Microsoft Graph PowerShell.
How should you complete the script? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Explanation: Connect-MgGraph connects with the required scope. New-MgGroupMemberByRef adds each user to Group1 using a directory-object reference. The script should use $member.memberObjectId to match the CSV column.
Question 14
DRAG DROP
You have a Microsoft 365 subscription that contains the groups shown in the following table.
You need to provide adoption details for both groups from the last 30 days. The details must include the active users and the prompts of those users from the last 30 days.
What Microsoft 365 admin center report should you use for each group? To answer, drag the appropriate reports to the correct groups. Each report may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Show Answer
Correct Answer: Group1: The Microsoft 365 Copilot usage report
Group2: The Microsoft 365 Copilot Chat usage report
Explanation: The Copilot usage report tracks licensed users’ activity in Microsoft 365 apps and agents. The Copilot Chat usage report tracks activity in the AI chat experience used by users without a Copilot license. Both provide active-user and prompt metrics for the last 30 days.
Question 15
HOTSPOT
This is a case study. Case studies are not timed separately from other exam sections. You can use as much exam time as you would like to complete each case study. However, there might be additional case studies or other exam sections. Manage your time to ensure that you can complete all the exam sections in the time provided. Pay attention to the Exam Progress at the top of the screen so you have sufficient time to complete any exam sections that follow this case study.
To answer the case study questions, you will need to reference information that is provided in the case. Case studies and associated questions might contain exhibits or other resources that provide more information about the scenario described in the case. Information provided in an individual question does not apply to the other questions in the case study.
A Review Screen will appear at the end of this case study. From the Review Screen, you can review and change your answers before you move to the next exam section. After you leave this case study, you will NOT be able to return to it.
To start the case study
To display the first question in this case study, select the “Next” button. To the left of the question, a menu provides links to information such as business requirements, the existing environment, and problem statements. Please read through all this information before answering any questions. When you are ready to answer a question, select the “Question” button to return to the question.
Contoso, Ltd. is a consulting company that has a main office in San Francisco and a branch office in Dallas.
Existing Environment
Microsoft Entra configuration
Contoso has an Azure subscription.
Contoso has a Microsoft 365 E5 subscription.
Contoso has a Microsoft Entra tenant named contoso.com. The tenant has an administrative unit named AU1 that contains the following membership rule.
(device.deviceTrustType –eq “Workplace”) and (device.deviceOSType –in [“Windows”, “Android”])
The tenant contains the cloud-only users shown in the following table.
The tenant contains the groups shown in the following table.
The tenant contains the devices shown in the following table.
All the devices are managed by using Microsoft Intune.
Microsoft Entra authentication methods
Contoso contains an Authentication methods policy for Microsoft Authenticator that has the following settings:
Include: Group1
Exclude: Group3
Authentication mode: Passwordless
Privileged Identity Management (PIM) configuration
Privileged roles are managed by using Privileged Identity Management (PIM).
The PIM settings for the AI Administrator role are configured as shown in the following table.
Email configuration
Each user has a Microsoft Exchange mailbox.
Contoso contains an anti-spam outbound policy named Antispam1 that has the following configurations:
Included groups: Group4
Excluded users: User2
Set an external message limit: 3
Set an internal message limit: 5
Set a daily message limit: 13
Restriction placed on users who reach the message limit: Restrict the user from sending mail
Microsoft SharePoint configuration
Contoso has a Microsoft SharePoint site named Site1 that stores the following types of content and various other documents:
Project documents: All the documents have a project code that includes the letters PR, followed by a dash and nine digits (for example PR-123456789).
Proposal documents: All the documents have a customer ID that includes seven to 10 alphanumerical characters. All the customer IDs are recorded in a Microsoft Excel workbook.
Feedback forms: All the documents were created by using the same template.
Microsoft AI services
Contoso implements the following Microsoft AI services:
Microsoft 365 Copilot for selected users
Microsoft Foundry agents, including an agent named Agent1
Requirements
Planned changes
Contoso plans to implement the following changes:
Issue new Android devices to the Group1 users.
Assign Microsoft 365 Copilot licenses to the users in Group1.
Add an additional email address alias for the users in Group4.
Create a Conditional Access policy named CAPolicy1 for Group3.
Disable web search for Microsoft 365 Copilot and Microsoft 365 Copilot Chat.
Create classifiers to identify project documents and proposal documents stored on Site1.
Technical requirements
Contoso identifies the following technical requirements:
The users in Group3 that access Microsoft 365 resources from anonymous IP addresses must complete multifactor authentication (MFA).
Microsoft 365 Copilot responses must NOT use content from the project documents stored on Site1.
Microsoft 365 Copilot responses must use content from only Microsoft 365 locations.
The total costs of Agent1 must be monitored and evaluated monthly.
All the Android devices must be registered in Microsoft Entra.
Administrative effort must be minimized.
Administrative costs must be minimized.
You need to evaluate the configuration of AU1.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Show Answer
Correct Answer: Admin1 can add Device1 directly: No
Device2 is a member of AU1: Yes
New devices issued to Group1 will be added automatically: Yes
Explanation: AU1 has dynamic membership, so devices cannot be added directly. Device2 is Entra registered (Workplace) and runs Windows. The new Android devices must also be Entra registered, so they will match AU1’s rule.
Question 15
DRAG DROP
You have a Microsoft 365 subscription that uses Microsoft Agent 365. The subscription contains multiple agents from different sources.
You need to recommend an agent management solution that meets the following requirements:
Provides a view of all the agents and monitors recent agent activity
Manages agent identities, blueprints, permissions
What solution should you include for each requirement? To answer, drag the appropriate solutions to the correct requirements. Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Show Answer
Correct Answer: View all agents and monitor recent activity: The Microsoft 365 admin center
Manage agent identities, blueprints, and permissions: The Microsoft Entra admin center
Explanation: The Microsoft 365 admin center provides organization-wide agent visibility and activity monitoring. The Microsoft Entra admin center manages agent identities and their access controls.
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